Schomp BMW | Page 182

I chose your dealership because of ads that I have seen and the recommendation of a friend. Like I said earlier, everything about your business - friendly and courteous staff, one-person--one-price--one-h and the recommendation of a friend. Like I said earlier, everything about your business - friendly and courteous staff, one-person--one-price--one-hour, an absolutely spotless facility - speaks for itself. You take pride in the business ownership (and it shows) and in how you treat your customers....... WELL DONE!!!! More

Everyone was pleasant and friendly. John recognized that we had another appointment to go tp and did everything to he could to facilitate the transaction. He arranged for us to return the next day to comple we had another appointment to go tp and did everything to he could to facilitate the transaction. He arranged for us to return the next day to complete the review of the car's function. Sam and the rest of the staff were incredibly nice to my 8year old son and he loved being there with me More

We bought 2 new cars and we were treated better here then any dealership we have ever been in. Everyone was friendly and never seemed pushy. That was a year ago and we just went in for our first oil changes any dealership we have ever been in. Everyone was friendly and never seemed pushy. That was a year ago and we just went in for our first oil changes and had another great experience. The service department was wonderful. we will definitely be back when we are ready for new cars and we always recommend Schomp BMW to our friends and family. More

John was great to work with. We also had a candid conversation on my existing vehicle's disposition and his advice was dead on. conversation on my existing vehicle's disposition and his advice was dead on. More

I had an appointment for a windshield insurance replacement on Tuesday May 23 and I completely forgot it - Jim was kind and helpful and did not make me feel bad in the least. He then rescheduled i replacement on Tuesday May 23 and I completely forgot it - Jim was kind and helpful and did not make me feel bad in the least. He then rescheduled it for a week later on May 30 - he even called me the morning of the appointment to remind me of it - a very nice gesture and I appreciated it. The work was perfect, he was very nice and helpful and it was an overall exceptional experience. Thank you. More

I came to again try the 5 series, but test driving the 2008 gave me the same complaint as the 2011 ......... entry and exit are a problem for me because of the distance between the B pillar and the steeri 2008 gave me the same complaint as the 2011 ......... entry and exit are a problem for me because of the distance between the B pillar and the steering wheel and the seat being so far behind the pillar. I am grateful to Paul Lim for suggesting I try the three coup. Although it is a much smaller car, the wide opening door solves all my issues with access. I am very happy with the 3 convertable. The red leather is a bonus. More

Great service and a fair price were the bases for my ratings. Stephanie Reese was a pleasure to work with, and was helpful in every way. ratings. Stephanie Reese was a pleasure to work with, and was helpful in every way. More

My first contact with Jim Morrell left me with a positive impression. I felt that Jim was a person that I would feel comfortable working with to buy a car. He put me at ease. Jim explained every aspect of th impression. I felt that Jim was a person that I would feel comfortable working with to buy a car. He put me at ease. Jim explained every aspect of the paperwork and answered all my questions. An excellent experience. More

Experience was great overall. Nick is superb at customer service and quick to think in situations that pop up that warrant thinking "outside the box." The only thing I wish could have improved my experience service and quick to think in situations that pop up that warrant thinking "outside the box." The only thing I wish could have improved my experience was the price tag of the car. I still think that Schomp could have come down a bit given some comps. The emphasis was on the warranty, however, I feel that Schomp could have done more than wave the warranty up as the variable to make pricing equitable. I just spoke yesterday with my good friend Tim Jordan who mentioned to me that he knows Schomp's Sales Manager and thinks the price may have had a tiny bit of room for reduction as well. Overall I am happy, but the price tag issue (which Nick could not help in his position) is what leaves me with a rating of 8 vs. a 10. More

Schomp BMW recieved a perfect score from me because the buying expierience was the best vehicle transaction we have ever encountered. The Sales staff was professional, courteous, and fair throughout the buying expierience was the best vehicle transaction we have ever encountered. The Sales staff was professional, courteous, and fair throughout the whole process. When we introduced ourselves to Jim the conversation was consultive and very low pressure from the beginning. That theme continued with the entire dealership staff. There was never a time in the purchasing process that we felt pressured or uncomfortable. The overall message I can relay is the overwhelming consistentency of the process. Cunsultive selling, fair pricing, full transparency, equals happy return customers. More