Schomp BMW

I had a great experience working with Michael. He took care of me even after just dealing with a death in the family. He even payed for my hotel. I would have liked a more thorough walk through on how to care of me even after just dealing with a death in the family. He even payed for my hotel. I would have liked a more thorough walk through on how to use the functions of the vehicle. They still do a better job then most though. They are set up for a great customer experience. More

From the moment we stepped onto the Schomp lot we were treated with friendly, professional, non-pressured service. We were not sure what we wanted and Nick Sandoval assisted us with our decision-making. treated with friendly, professional, non-pressured service. We were not sure what we wanted and Nick Sandoval assisted us with our decision-making. He answered our many questions, didn't hesitate when we requested mutliple test drives and gave us the space and time to comfortably decide on our car choice. Nick's knowledge of BMW vehicles was impressive and helpful. We are thrilled with our car and with the whole experience. We would highly recommend Schomp BMW to our friends and family. More

We have now bought 5 cars from Nick at Schomp BMW and the service and commitment to helping us get what we want is great. We have bought 2 used cars in the last 3 weeks from him. We have worked with Nick service and commitment to helping us get what we want is great. We have bought 2 used cars in the last 3 weeks from him. We have worked with Nick for almost 4 years now and will not go anyplace else as long as he is there. Schomp BMW has made buying a car a pleasant experience instead of the usual drawn out affair. The service department is great and I do not think you can find a better dealership around as far as comfort and attention when you are waiting. Thank you Nick and Schomp BMW. More

The bottom-line impression that was formed by this dealer by Nick Sandoval was one of top-quality professionalism! In all aspects of our purchase experience! by Nick Sandoval was one of top-quality professionalism! In all aspects of our purchase experience! More

This was my first time buying a BMW. This is a professional and courteous dealership. I worked w/ Alexis who was great. They seem recognize that customers don't want a lot of hassle when buying professional and courteous dealership. I worked w/ Alexis who was great. They seem recognize that customers don't want a lot of hassle when buying a car. Their prices are good (used BMW prices comparable or better than C**Max). I've only had the car a few days but no problems so far. Initially, was planning on a used 5 series, but after test driving a new 2013 335xi, I changed course. I have to admit, Alexis is a good salesperson, it was her suggestion to drive the new 3-series based on what I was looking for. And while I ended up spending more money, I am much happier (I'm sure her sales manager is as well). The dealership is brand new and beautiful. It's like stepping into modern art museum full of BMWs. I've noticed that some other review sites, Y*** filters out all of the positive review for Schomp, if you read the unfiltered reviews, they are much better. Y*** has had a history of unethical practices so take their reviews with a grain of salt. G+ reviews are more in-line with what you will experience at the dealer... hope this helps. More

I have included excerpts from a letter I composed and sent to BMW USA on January 5, 2013. I received a response from them albeit "lip service". I did not receive a response from Ralph Schomp BMW. "I sche sent to BMW USA on January 5, 2013. I received a response from them albeit "lip service". I did not receive a response from Ralph Schomp BMW. "I scheduled an appointment with this dealer on January 2, 2013, my clock and data had been resetting intermittently and the tire pressure monitor system indicated low pressure in all 4 tires. I received word from the rep that the battery needed to be replaced and that they checked the TPM system and resolved the issue. I picked it up that afternoon and met friends for dinner that evening. When I returned to my car, the tire pressure monitor indicated low pressure in the front passenger tire, at that point I was not concerned until I was on the road and noticed the car was pulling to the right. When I finally located a gas station with an air pump, I noticed that the valve stem cap was missing. I would have not been concerned had it 1) been a standard factory valve cap and 2) not been in for service a few hours prior to this occurring. Cutting to the chase, the general service manager contacted me and argued about sending me a replacement. After spending 20 minutes on the phone and leaving a voice message regarding my intention to contact BMW USA, he finally relented and sent a replacement." I found their customer service to be somewhat non existent, with the exception of Patricia who attempted to resolve my issue. More

Found the car online (650 miles from my home) and began an email/text conversation with Joe McCallister. He answered all questions, of which I had many! He was very pleasant and helpful. I bought the car an email/text conversation with Joe McCallister. He answered all questions, of which I had many! He was very pleasant and helpful. I bought the car sight unseen (except pictures), and Joe took additional pics of the areas I couldn't see in the advertising pics. Joe was very helpful and clearly wanted to earn my business! When my wife and I arrived at the airport we were picked up by Dan Hinrichs, who was very pleasant and helpful as well! We were treated well all along the way, and they even found a fog light out and replaced while we waited. Dan Hinrichs took us to lunch while we waited and even offered to pay! I have been involved in various levels of management in the automotive industry for 20 years and generally don't buy cars from dealers, but this experience was fantastic! Thanks again Joe McCallister, Dan Hinrichs, and Schomp BMW! More

We have leased our second car from Len. He is trustworthy and willing to go the distance to keep his customers happy. Ryan from the Vehicle Delivery side was very helpful and pleasant to work with. We were g and willing to go the distance to keep his customers happy. Ryan from the Vehicle Delivery side was very helpful and pleasant to work with. We were given very valuable information during the delivery of the car. Great team !! More

WE CAME IN TOO THE RALPH SCHOMP BMW DEALERSHIP ON A SATURDAY, OCTOBER 26, 2012 & HAD THE BEST EXPERIENCE W/ TRAVIS TAGGART. HE WAS VERY HELPFUL, KIND, PATIENT W/ THE QUESTIONS I HAD REGARDING THE SATURDAY, OCTOBER 26, 2012 & HAD THE BEST EXPERIENCE W/ TRAVIS TAGGART. HE WAS VERY HELPFUL, KIND, PATIENT W/ THE QUESTIONS I HAD REGARDING THE MERCEDES SL 500 THAT I HAD TEST DROVE. TRAVIS IS AN ASSET TOO THE DEALERSHIP!!! WHEN I HAD QUESTION'S HE CHECKED FOR ME THE INFORMATION RIGHT AWAY!!!! ALWAYS PROMPT, CONSIDERATE!!!!! VERY HELPFUL... NOT ALL DEALERSHIP'S HAVE THIS KIND OF EXCELLENT SERVICE AND WONDERFUL SALES REPRESENTATIVE AS TRAVIS TAGGART. YES, MY HUSBAND & I WOULD HIGHLY RECOMMEND TRAVIS TAGGART & THE DEALERSHIP W/ THE HIGHEST MARK'S, AND WOULD COME BACK SHOULD WE BE IN THE MARKET FOR A BMW OR FOR THAT MATTER ANY OTHER VECHICLE THE DEALERSHIP MAY HAVE. IN ONE WORD: EXCELLENT!!!!!! THE VERY BEST.. PLEASE CONTACT ME @ ANYTIME: M.J. @ 303-963-1685 THANK YOU AGAIN FOR A GREAT EXPERIENCE, M.J. More

When my husband and I walked into the dealership, we were somewhat nervous, we had a lot of questions, but as soon as our sales person start helping us we felt at ease, he was able to answer all the question somewhat nervous, we had a lot of questions, but as soon as our sales person start helping us we felt at ease, he was able to answer all the questions we had and explained everything we needed to know about my new car. I love my new car:)!! More