Schomp BMW

Genius Help I want to recommend Jeff C. if you need any help at Ralph Schomp. He was very knowledgeable, friendly and patient teaching me how to use my calling f I want to recommend Jeff C. if you need any help at Ralph Schomp. He was very knowledgeable, friendly and patient teaching me how to use my calling feature on my BMW. it was a pleasure to work with him. Sincerely, Lauren More

Car Buying Experience I purchased a 2012 used BMW 528I X-Drive from Alice Hausig. The buying experience was excellent. She explained everything and was genuinely concerned I purchased a 2012 used BMW 528I X-Drive from Alice Hausig. The buying experience was excellent. She explained everything and was genuinely concerned about providing an excellent buying experience. This is my second BMW I have bought from Alice and will be back again when it's time to purchase another one More

Service Dept Experience was Outstanding Kudos to the entire customer service team at Schomp BMW! My experience was outstanding - from my initial phone call to schedule my appointment to wo Kudos to the entire customer service team at Schomp BMW! My experience was outstanding - from my initial phone call to schedule my appointment to working with Karlie Diehl and her mechanic to paying/picking up my vehicle. Everyone I worked with was genuinely friendly and helpful. Several inquired to ensure I had been helped. And others offered water or coffee while I waited for my car to be delivered. As a sales and marketing professional myself, I understand the importance of exceptional customer service. I received it at Schomp BMW yesterday! More

karlie Diehl versus the Mechanic Karlie --- what a big change from my previous experience with a service advisor.. karlie was there for me , answered my questions, provided informatio Karlie --- what a big change from my previous experience with a service advisor.. karlie was there for me , answered my questions, provided information s, courteous and professional! The mechanic recommended that I need an alignment. Took my car today to family tires ( where I bought my tires last month) I was advised my alignment was perfect. I was also advised I need a new battery. My battery was replaced in October 2016 by your shop. I am beginning to question the competency of the mechanic who surviced my car this time. More

horrible customer service I've been in multiple times to get parts for my 3 series and to look at a new car. More than once I've been in for parts, no one asked me if I needed I've been in multiple times to get parts for my 3 series and to look at a new car. More than once I've been in for parts, no one asked me if I needed help, and at times had other customers cut in front. At schomp you get the impression that if you're not dressed like you own a BMW or have money you will not get a second thought towards you. Overall very poor service. If you need a BMW dealership in Colorado. Go to Gebhardt. Much better. More

Schomp is best! Schomp goes to extreme lengths to make sure everything is done to your complete satisfaction. Employees are very professional and courteous. Will alwa Schomp goes to extreme lengths to make sure everything is done to your complete satisfaction. Employees are very professional and courteous. Will always take my 328i to Schomp for service and repairs. More

Service - mount balance summer tires & alignment Schomp Highlands Ranch is a professional, pleasant place to do business. Love the online appointment service. Also the loaner car service is great. St Schomp Highlands Ranch is a professional, pleasant place to do business. Love the online appointment service. Also the loaner car service is great. Staff is always friendly. More

Friendly staff Even that I was not happy that I have to fix something in a car that I just bought two weeks ago, Joey was always helpful and explain to me the whole Even that I was not happy that I have to fix something in a car that I just bought two weeks ago, Joey was always helpful and explain to me the whole situation and never lose his patience and smile. I really appreciated all his hard work and effort More

Efficient and no haggling Greeted warmly by Genuis / front desk. They called my assigned client advisor. We went to a corner cubicle and began with talking about the vehicle Greeted warmly by Genuis / front desk. They called my assigned client advisor. We went to a corner cubicle and began with talking about the vehicle I was interested in. That led to a test drive and then back inside to talk about my trade in. According to my research before going in, they gave $1000 less than what I'd hoped for on my trade. They dropped the price on the new car to best/lowest they could go right off. Then he went in search of rebates and discounts he could apply. More

Tire blow out Awesome service! My i3 was towed in for a flat tire. It was replaced quickly. When I came to pick my vehicle up it was fully charged and so clean it l Awesome service! My i3 was towed in for a flat tire. It was replaced quickly. When I came to pick my vehicle up it was fully charged and so clean it looked brand new! Thanks great service. More