Schomp BMW

Go Elsewhere I leased a new i-3 for my ailing wife. The salesman promised, to my several queries, that if she became unable to drive, Schomp would work with me, I leased a new i-3 for my ailing wife. The salesman promised, to my several queries, that if she became unable to drive, Schomp would work with me, but I failed to include that in the lease. She died 14 months into a 36-month lease. After months of avoiding my emails and calls, the general manager of Schomp has declined to do anything. DO NOT BELIEVE ANY SALES PITCH AND ASSURE ANYTHING THAT IS MATERIAL TO YOU IS IN THE LEASE. Alternately, and perhaps more simplY, go elsewhere to one of the reliable BMW dealers in the Denver area. More

Connor is the absolute BEST!!!! We started our relationship with CoConnor is the best! He was fantastic when we leased my X5 and he has been nothing short of spectacular ever since. We started our relationship with CoConnor is the best! He was fantastic when we leased my X5 and he has been nothing short of spectacular ever since. I recently needed to put snow tires on the X5 and Connor ordered the tires personally. I went to have the new tires put on but was told by my service tech that they didn't have the right set in stock. I went home feeling pretty frustrated. After some detective work on Connor's part, he had indeed ordered the right tires and they were at the service department but there had been some time of miscommunication in the service dept itself. Connor arranged to have my X5 picked up from my house and a loaner dropped off. The snow tires were installed but after many attempts at communication with the service dept, Connor delivered the news that my summer tires had been disposed of instead of stored. Connor made the whole situation right and I will be getting my new summer tires in a few days, free of charge because of the mistake made by the service dept. I can honestly say after that experience Connor is the ONLY reason we have decided to stay with Schomp. He is incredibly responsive, helpful, and goes above and beyond his sales role. We could not recommend his service more and for anyone that walks in the door at Schomp for a vehicle, please ask for Connor. He's amazing!nnor when we leased my X5M. He was More

great experince Jeff Hayzlett is an expert advisor. Jeff is very knowledgeable, professional, and a really great advisor. I highly recommend Jeff as a BMW sales advis Jeff Hayzlett is an expert advisor. Jeff is very knowledgeable, professional, and a really great advisor. I highly recommend Jeff as a BMW sales advisor. More

Great experience, but purchasing took over 2 hours I found the car I wanted, in the desired color, and within my price range. Everyone at Schomp was very accommodating. Our salesperson Michael was very I found the car I wanted, in the desired color, and within my price range. Everyone at Schomp was very accommodating. Our salesperson Michael was very helpful, as was the BMW genius. The ONLY reason I had to rate 4/5 stars was that the purchasing took over 2 hours. Some of that was due to Michael working hard at getting us a lower loan rate, extended warranty, and helping us with an additional discount through our usaa insurance. However, I think the dealership should be careful with the slogan 1 person, 1 price, 1 hour. We were ok with it taking slightly over 2 hours because we felt like we got a great product at a great price. Others might be hostile once you go over 61 minutes. More

Buying process took too long Schomp advertises one hour from time of contract terms being agreed upon. Our process took much longer. Received apologies but nothing else. We did n Schomp advertises one hour from time of contract terms being agreed upon. Our process took much longer. Received apologies but nothing else. We did not have a healthy meal for the time there and had to fight rush hour traffic on the way home which was on the far north side of Denver. So if Schomp advertises one hour and that does happen what comes next? Nothing but a dissatisfied customer. Connor Graves was great though. More