Schomp BMW

They’re willing to waste YOUR time Over the past couple of days my girlfriend had been conversing with their salesman Damir about a 2016 Range Rover at a price well below market adverti Over the past couple of days my girlfriend had been conversing with their salesman Damir about a 2016 Range Rover at a price well below market advertised on CarGuru and was told that the vehicle wasn’t ready to be test driven because they need to do an inspection first but as soon as it was available he would call her. Today around 9am she received a call from Damir saying the car is ready and she made a 1pm APPOINTMENT to see it and test drive it. We travelled about an hour from Colorado Springs to their dealership, we arrived 15 minutes early and met with Damir. Introductions were made including someone claiming to be the sales manager (I’ve forgotten his name) after a brief meeting to complete a test drive form, we waited by the vehicle for Demir to get the dealership plates, after a little while the sales manager and Damir came out and the sales manager said to us “Here’s the update, someone walked in earlier and has just plonked down a deposit about 30 minutes ago” so the vehicle wasn’t available... I understand that the dealership wants to sell cars but WHO called WHO here? Demir knew she was in Colorado Springs and a reasonable time for an appointment was confirmed to see the vehicle today. The dealership knew the appointment had been confirmed and we were on our way. Minimally the dealership could have told the ‘Walk-in’ that there is a confirmed appointment to see the vehicle and if they don’t want to buy it, then they can. This would have been respectful to the buyer THEY contacted to schedule an appointment in the first place. This is akin to a hotel taking a room reservation only to tell the reservee when they arrived that someone walked in off the street and we gave them your room, How would you feel about this hotel if that happened to you? Were we targeted by this dealership for a Bait and Switch? Very possibly.... By definition, a bait and switch is when a car dealer publicly prices a car with no intention of selling it for that price or claiming it has just been sold, sound familiar? Oh sure, there are laws against this practice but unscrupulous dealers would rather pay a fine than abide by the law. The manager then went into a spiel about how he can find another vehicle, Blah Blah Blah... So here’s the real ‘Update’, Ralph Shomp BMW personifies Slimeball car dealers, how can we now trust a dealership that blatantly disrespects potential buyers, waste their time and cost them money when they’re the ones who have the morals of typical Con Artists. More

Very good experience with Conner! I did not feel pressured what so ever when I came in for a test drive. I liked the pricing on the low end of the value, as negotiating is not my thin I did not feel pressured what so ever when I came in for a test drive. I liked the pricing on the low end of the value, as negotiating is not my thing...so one price was good for me. Conner was polite and efficient, and even helped me learn all the ins and outs of the vehicle. I would recommend Schomp to my friends! Thank you and love my vehicle!! More

Very customer focused Whether we are dealing with the service department, parts department or buying a car (which we have done 12 times with Schomp) they are the best! Whether we are dealing with the service department, parts department or buying a car (which we have done 12 times with Schomp) they are the best! More

Excellent service from Matt Mueller I didn't buy my car at Schomp BMW, but it is the only dealership I will bring it to for Service. The last several times I've worked with Matt Mueller I didn't buy my car at Schomp BMW, but it is the only dealership I will bring it to for Service. The last several times I've worked with Matt Mueller (Service Manager) and have had nothing short of an exceptional experience. Even when I had to have my car towed in under emergency conditions without an appointment, Matt worked so that I could get a loaner if needed. He is also excellent at keeping you up to date on the status of the service. All in all a very positive experience for a negative circumstance of an unexpected repair! More

Make sure you ask for Rob Ashby. Schomp BMW has been my go to for all my vehicles I’ve purchased in the last 10 plus years. They hire the best. Always professional to a fault and ea Schomp BMW has been my go to for all my vehicles I’ve purchased in the last 10 plus years. They hire the best. Always professional to a fault and easy, relaxing and pleasant to buy from. Work with Rob Ashby, wether you’re buying, leasing or trading in. The best in the business More

Amazing Experience at Schomp BMW I recently purchased a BMW from Chris at Schomp BMW. Chris is very professional, knowledgeable, and easy to work with. He was very patient and offered I recently purchased a BMW from Chris at Schomp BMW. Chris is very professional, knowledgeable, and easy to work with. He was very patient and offered great advice. I would definitely recommend Schomp and most specifically Chris and the entire sales team to family and friends. More

Great Experience - Easy to Work with Tony helped me and my family get into an awesome CPO X5 and we love it. He did an outstanding job with helping us get into the car and was very upfron Tony helped me and my family get into an awesome CPO X5 and we love it. He did an outstanding job with helping us get into the car and was very upfront with all of it. I would recommend him any time. Merrie was awesome as well on our trade and made it very easy to do business with. More

Great first car experience!! My fiancé and I bought our first car together a couple of months ago. Robb was so helpful in helping walk us through the transaction. Everything from My fiancé and I bought our first car together a couple of months ago. Robb was so helpful in helping walk us through the transaction. Everything from the paperwork to registering the car, Robb was there for us, answer all of our questions. Buying a car for the first time can be very intimidating and nerve-racking. Robb set our minds at ease from the beginning. If you’re looking for a professional, enjoyable car buying experience, make sure you ask for Robb Ashby. More