Schoepp Motors - Northeast

Caveat emptor-buyer beware! I purchased a 2016 Ford F-150 Platinum via the internet which was a mistake because I couldn't inspect the truck myself, I took the salesperson's word I purchased a 2016 Ford F-150 Platinum via the internet which was a mistake because I couldn't inspect the truck myself, I took the salesperson's word on the condition and description of the truck which wasn't honest and accurate. First, after receiving the truck I discovered that there were three issues that were not disclosed, a huge rusty spot on the rear bumper caused by an impact, a bare place in the paint on the rear of the left side of the cab caused by chaffing from a loose bed cover and a 5/8 inch dent in the driver's door of which none of this was disclosed to m prior to the purchase. Additionally, there were issues with the hard folding bed cover that weren't disclosed. Moreover, this purchase began with the salesperson Jake Welsh leaving the dealership after they received my certified check which posed communication problems with the dealership. Likewise, they were supposed to Fed EX the title to my bank when they received my check and they didn't do that, they didn't send the title until a week after I received the truck and then they sent it to the wrong address which turned out to be the State of WV Department of Motor Vehicles and this created a problem. I might add that there was supposed to be a temporary tag on the truck when it was delivered by the motor carrier and there wasn't, instead it was Fed Exed to the same wrong address, the State of WV Department of Motor Vehicles. Additionally, the vehicle was quite dirty and was not detailed when delivered and one of the weather mats was missing which the salesperson had assured me was there. I was later promised by Nick Vullings that it would be made right and it hasn't been to this date, over thirty days after the purchase. Initially, he wanted to argue with me about the floor mat. Also, one of the keys were missing from the working fob and the second fob did not work and was broken. I have since emailed Mr. Vullings to inquire about the missing floor mat and got no response. In all fairness to the dealership, I did get a pretty decent deal, however, I don't think they were very forthcoming with an honest and accurate description of the vehicle. I would not buy another vehicle from them, it was not a good positive experience, caveat emptor, buyer beware! More

Wonderful experience with Nick Vullings!! I went into the dealership very nervous about what my experience would be like and if I would even be approved for a loan. My trade in was in rough s I went into the dealership very nervous about what my experience would be like and if I would even be approved for a loan. My trade in was in rough shape but had loads of family history so I was quite trepidatious about trading it in. Not only did Nick go the extra mile to keep my monthly payments within my budget, but also made the entire process so seamless! I merely showed up and drove my beautiful new car for a test drive. In a world full of complications and stressors, Nick put my mind at ease and made it the best car buying experience I have ever had. Thank you!! More

They won't give up on you! When it rains, it pours. My husband and I were going through a rough spot financially and unfortunately lost our car. We were in the need for a car When it rains, it pours. My husband and I were going through a rough spot financially and unfortunately lost our car. We were in the need for a car pretty immediately and are lucky enough to have great family to help us out but they were trying to help from out of state, so I called Schoepp to see if there was any way they would be able to work with a co-signer that was out of that. The gentleman helping us was Nick Vullings and from the second he answered the phone to when we pulled off the lot in our new car, he was the most genuine person you could talk to and work with. He was patient and really listened to your thoughts and concerns and never once make us feel like we were any less for our current situation. Him and the entire finance team worked extremely hard to get us set up with not only a safe and reliable car for our family but also a car payment and insurance that we could actually afford. Nick really did go above and beyond for 4 days and there aren't enough words to express my appreciation for his time and effort. I look forward to continuing to use Scheopp Motors in the future. More

Very helpful and friendly staff! A couple days ago I purchased my second vehicle at this location. I traded in my car for a newer one and chose to come back here because I remembered A couple days ago I purchased my second vehicle at this location. I traded in my car for a newer one and chose to come back here because I remembered the salesman Nick Vullings being very helpful the first time. Luckily I was able to work with him again and he gave me such a great deal! I really appreciated that he was so kind to us and you can really tell he cares about his costumers. I also wanted to compliment the sales rep Michelle Miller who I got to meet a couple days ago. She approached us as soon as we walked in and asked if we needed help with anything. She was able to find the car most similar to what i was looking for and provided all the information on it that I was looking for as well. She was very friendly and helpful! Both of them made me feel very comfortable and happy with my new purchase! More

Best car purchase experience -ever! We had the best experience working with Nick Vullings @ Schoepp Motors-Northeast! We appreciate that Nick took the time to listen to us, and helped u We had the best experience working with Nick Vullings @ Schoepp Motors-Northeast! We appreciate that Nick took the time to listen to us, and helped us find the exact Jeep that we were looking for. He was patient, extremely knowledgeable, and worked with us to stay in our budget=no pressure sales. Nick's sincere interest in our needs and wants made the purchase hassle free and fun! We will definitely be back, and highly recommend Schoepp Mothors + Nick to anyone looking for awesome customer service and great vehicle inventory. More

Excellent service with Nick Vullings The sales representative, Nick Vullings, my husband and I worked with was friendly, helpful, and very communicative. He answered all emails and phone The sales representative, Nick Vullings, my husband and I worked with was friendly, helpful, and very communicative. He answered all emails and phone calls promptly which we really appreciated. He helped us find the vehicle we needed for our growing family. I highly recommend working with Nick Vullings if you're looking for a vehicle! More

Honest, no pressure, helpful. We worked with Michelle when purchasing our vehicle. While we pretty much knew what we were looking for, we enjoyed Michelle's no pressure approach. S We worked with Michelle when purchasing our vehicle. While we pretty much knew what we were looking for, we enjoyed Michelle's no pressure approach. She was helpful and answered all of our questions. More

Far the best and quickest buying experience Nick and his team made our buying experience so effortless. We were not pressured at all. He took care of all of needs. Above and beyond to say the Nick and his team made our buying experience so effortless. We were not pressured at all. He took care of all of needs. Above and beyond to say the least. Honest and trustworthy. Highly recommend. More

fastest car buying experience ever My husband & I were online browsing cars, found one at Schoepp Motors. Emailed with Nick Vullings on some cars I would like to trade in for the purcha My husband & I were online browsing cars, found one at Schoepp Motors. Emailed with Nick Vullings on some cars I would like to trade in for the purchase of one at his branch. Nick made the car buying process very easy, we exchanged some information through email on the trade in and financing which made the entire process even quicker by the time we actually had to come in. Nick was a great person to deal with, great understanding of what we wanted and made us feel great with our purchase. We have had experience with people in sales before and this was one of the best if not THE BEST car buying experience we've had. This is what dealerships should be like. Thank you Nick! The car is fantastic by the way :) More

Quick & easy car shopping experience Talked with Nick Vullings at Noon today thanks to a referral from a friend and drove a Toyota Camry out of the lot with signed paperwork just a few ho Talked with Nick Vullings at Noon today thanks to a referral from a friend and drove a Toyota Camry out of the lot with signed paperwork just a few hours later. I’d recommend Schoepp Motors and Nick Vullings to all my friends and family. Very professional and found me a solid option after listening to my needs in no time. More