Schlossmann Subaru City of Milwaukee

Increasing speed of service will make it a five star We went in for regular service appointment. Typically, it takes about one hour for this kind of work. However, it took slightly over two hours with no We went in for regular service appointment. Typically, it takes about one hour for this kind of work. However, it took slightly over two hours with no updates. We stopped by service area after two hours to enquire & were told that the car will be available shortly. More

Very helpful Had some questions about my vehicle. The gentleman was very nice and helpful. Definitely will be back. ....close to home, very convenient. Also loved Had some questions about my vehicle. The gentleman was very nice and helpful. Definitely will be back. ....close to home, very convenient. Also loved the car wash... great experience overall. More

Comfortable People We are very pleased with the price on our new Subaru Legend sedan and we felt very comfortable with all the people we met and dealt with at this deale We are very pleased with the price on our new Subaru Legend sedan and we felt very comfortable with all the people we met and dealt with at this dealership. Don and Vonny More

Great New Car Experience! Haven't purchased a new car in 20 years and Kinkade was the perfect sales rep to deal with. Patient, courteous and always available to answer questio Haven't purchased a new car in 20 years and Kinkade was the perfect sales rep to deal with. Patient, courteous and always available to answer questions. Looking forward to dealing with Kinkade and the entire dealership going forward. More

Service was good I went in to get service, and the service I got was good. Friendly people, good service, comfortable waiting area, overall pleasant experience. I'll g I went in to get service, and the service I got was good. Friendly people, good service, comfortable waiting area, overall pleasant experience. I'll go back there for my next service too. More

Great Service in Closing a Deal We were very impressed with the professionalism exhibited by Jeremy and Shawn. Absolutely no pressure. We felt as if both gentlemen were our guides We were very impressed with the professionalism exhibited by Jeremy and Shawn. Absolutely no pressure. We felt as if both gentlemen were our guides. They both are very knowledgeable. They made a great trade offer to our satisfaction. More

Honest and Respectful. No unfortunate surprises From start to finish, the purchase of my new Subaru at Subaru City was a fantastic experience. After struggling with another Subaru dealership cl From start to finish, the purchase of my new Subaru at Subaru City was a fantastic experience. After struggling with another Subaru dealership closer to my home, I was ready to give up on the process and wait a few weeks to negotiate the purchase of a vehicle. The original dealership made it extremely difficult to trust their communications and did not allow us to get to the point of signing a purchase agreement. When I told a relative about the difficulties I experienced with the original dealership, he suggested Subaru City. Throughout the entire process, Subaru City was honest and respectful with our discussions and never had "miscommunications" with me regarding the vehicle details and price. Subaru City accepted the offer that the other deanship refused and gave me additional value for my trade-in AND offered a lifetime warranty. The entire "negotiation" with Subaru City took place over a couple of days. I say "negotiation" because I simply presented what I felt was a properly researched and fair offer to purchase that was refused by the other dealership. My initial visit to the salesroom came after some preliminary correspondence through the Internet purchasing program. With a starting price from that Internet information, I visited the dealership and we discussed the appraisal for my trade-in along with other feature request details for my order. Over the next couple of days, we discussed over the telephone some minor details regarding delivery date, financing, and vehicle registration. Once we reached a verbal understanding, I came to the showroom to sign the purchase agreement. There were absolutely no surprises from our conversations and e-mail correspondence. Additionally, the sales team provided money-saving suggestions to me about option packages that would offer the same (and extra) items at a better price. When it came time to sign the purchase agreement paperwork and make a deposit, I was amazed that the process was so easy and straightforward. To this day, I do not understand what was wrong with my offer at the other dealership. The other dealership had tried "bait and switch" techniques and continually had problems with "miscommunications" among the salesperson, the sales managers, and me. I thought I was communicating fairly and honestly with the other dealership, but it makes no sense to me why my offer was not accepted. More

Came in to look, left with a new used car! I saw a car online and dealt with Mike Pryor over emails. I came in and he handed me over to Bryan Spigarelli to show me the car. I had looked at so m I saw a car online and dealt with Mike Pryor over emails. I came in and he handed me over to Bryan Spigarelli to show me the car. I had looked at so many prior to stopping in, I thought this car had more options than it did. Bryan checked the inventory and found me a new arrival that just finished being set up. He walked me through the options, it had everything I wanted plus more and took me for a drive. I liked the car. We made a deal, Kelly did an awesome job with my paperwork/financing and I left that night with a new car. I now have my first Subaru! Thank you to all involved. Sincerely, RJ More

Great service! Subaru city was a great choice. I leased the first car I drove. They worked with me to find a good price point and answered all of my questions. Subaru city was a great choice. I leased the first car I drove. They worked with me to find a good price point and answered all of my questions. More

Great experience This is our second car in two years from Sales Agent Fiz Hidri. Very pleased with our experience with all involved at the dealership. Thank you!!! This is our second car in two years from Sales Agent Fiz Hidri. Very pleased with our experience with all involved at the dealership. Thank you!!! More