Schlossmann Subaru City of Milwaukee

Great Quality of Dealership starts with Customer Service! Working in the Quality field, Customer service is the key component for a dealership to be strong and stay in business. I was treated with great respe Working in the Quality field, Customer service is the key component for a dealership to be strong and stay in business. I was treated with great respect! More

Great Customer Service! We recently purchased a used Subaru Forester for our daughter. The entire experience was seamless from test drive to final purchase. Shout out to Bruc We recently purchased a used Subaru Forester for our daughter. The entire experience was seamless from test drive to final purchase. Shout out to Bruce Larsen and Ed Wrathall. Thanks, guys, for your help! More

Service Overall service was very good. Did not receive follow-up phone call or email response on pricing for detailing my car prior to my visit. Mandi did s Overall service was very good. Did not receive follow-up phone call or email response on pricing for detailing my car prior to my visit. Mandi did set up the detailing for me when I dropped off my car for servicing. More

As Advertised, Quick and Easy. I had a simple intermediate service on my 2013 Outback at 45K miles. I was welcomed immediately upon arrival, had a walk-around inspection of the car I had a simple intermediate service on my 2013 Outback at 45K miles. I was welcomed immediately upon arrival, had a walk-around inspection of the car, and the job was written up and fully explained to me. Everything went smoothly and the waiting room had coffee and cupcakes. More

Sales and service Salesman very knowledgeable and helpful. No pressure at all. Bought 2 new vehicles and very happy that we purchased subaru's. Had vehicle back for hit Salesman very knowledgeable and helpful. No pressure at all. Bought 2 new vehicles and very happy that we purchased subaru's. Had vehicle back for hitch installment. Service was great. Mario took excellent care to insure a great experience. More

Always great. I have been in and out of the sales and service departments several times and have always had a great experience. Shawn Klug in sales and the entire s I have been in and out of the sales and service departments several times and have always had a great experience. Shawn Klug in sales and the entire service team are the best around. More

Oil change appt. Had appointment and they were on time and very informative about other services my vehicle might need with no pressure to schedule at that moment. Fri Had appointment and they were on time and very informative about other services my vehicle might need with no pressure to schedule at that moment. Friendly service person and nice clean waiting room with snacks and beverages. Was very impressed and will return for all my auto service needed. Also signed up to receive coupons toward discounts on auto services. More

new car purchase Went in not knowing particularly what I wanted to purchase and was walked through the process professionally. All of employees that I met with or wa Went in not knowing particularly what I wanted to purchase and was walked through the process professionally. All of employees that I met with or was introduced to were very pleasant More

Great salespeople poor finance manager Fiz and Anna did an excellent, low pressure job at helping us purchase our car. Fiz explained the various system and answered all of our questions Fiz and Anna did an excellent, low pressure job at helping us purchase our car. Fiz explained the various system and answered all of our questions. Kudos to them. The business manager is another matter. He first asked us what car we were car we were getting rid of, how long we kept our cars and a few other questions. When he left I even asked Linda why he needed that information. It was so he could sell us an extended warranty. We felt he was pushy and condescending. We have purchased three warranty extensions through Educators Credit Union and have been very please with them, having used them three times over the years with no problems. He emphatically stated to “watch out” for these products sold through credit unions. After the usual “high pressure used car salesmanship” of “Let me see what I can work out for price” when we balked at purchasing an extension, he generously give us the employee price. We did purchase an extension but only because we were going to get one anyway (at basically the same price) and we thought there would some advantage of having it based through your dealership rather than ECU. But we were not pleased with his tactics and demeanor. He also went through the electronic signing way too quickly as it there was something he didn’t want us to read. More

Great Deal and Service Everyone at the dealership was great. Was not at all pressured into a sale when i was there just to test drive, and when I came in to buy they had no Everyone at the dealership was great. Was not at all pressured into a sale when i was there just to test drive, and when I came in to buy they had no problem negotiating a great price and locating the exact car I wanted. Would recommend to anyone looking for a new Subaru. More