Schlossmann Subaru City of Milwaukee

Very friendly staff Arrived at the dealership looking to purchase a new vehicle with a trade-in. Was greeted promptly by courteous, friendly staff. I already researched Arrived at the dealership looking to purchase a new vehicle with a trade-in. Was greeted promptly by courteous, friendly staff. I already researched the vehicle prior to visiting so once I arrived it was just to test drive the vehicle and learn all the options. Any questions I had were answered without hesitation. Only complaint was when it came to working out a deal. Per the website there was a current promo offer of “0% APR financing on all 2018 models”. When numbers were crunched it appeared that was a play on words and only for select terms. Originally the offer the dealership was presenting was not within budget but after a short while we came to an agreement. As paperwork was being sorted to be signed the current salesperson had other customers arrive to close on their recent purchase. I understand you can’t really plan for it but I felt that since the other customers arrived I was pretty much pushed aside and just left kinda waiting around. I feel a different salesperson could have stepped in and helped finish the deal. I had mentioned that I could come back the next day but was assured it wouldn’t be too long of a wait. Unfortunately that wasn’t the case and my visit lasted 4 hours. The person helping me in finance was great to work with! Very friendly, helpful, and knowledgable explains everything to me in full detail. I would recommend. More

First visit. Would recommend. I purchased my Subaru at this location and took in for my first oil change. Eric was very helpful in answering my questions about some of the car's fe I purchased my Subaru at this location and took in for my first oil change. Eric was very helpful in answering my questions about some of the car's features. My experience at the service center was just as pleasant as my earlier experience with the sales department. More

Oil Change Other than the 90 minutes it took, excellent service experience. Could have been updated on progress. Car also returned with seats and mirror positio Other than the 90 minutes it took, excellent service experience. Could have been updated on progress. Car also returned with seats and mirror position changed. More

Great job! They were amazing to work with! We had a great experience throughout the whole process. Jeff and I had stayed in contact for th past year and he had They were amazing to work with! We had a great experience throughout the whole process. Jeff and I had stayed in contact for th past year and he had awesome follow up which is why we bought the car from him! More

Great people, No Hassle purchase. All of the people we interacted with at this dealer were friendly, helpful, and professional. We specifically were looking for a Subaru Forester with All of the people we interacted with at this dealer were friendly, helpful, and professional. We specifically were looking for a Subaru Forester with manual transmission and Schlossmann was the only dealer in the area that had any inventory of interest. I recommend a visit if you are in the market for a Subaru! More

Good over all !!! Very Good Service Dept. Delivery was very good. Prep could have been better, dirty Windows. Over all I like this dealer. Eric was good to work with. Very Good Service Dept. Delivery was very good. Prep could have been better, dirty Windows. Over all I like this dealer. Eric was good to work with. More

Good experience I came to this Subaru dealership months ago to test drive the Crosstrek. It was one of many cars I was looking at. Not only did the Crosstrek end up b I came to this Subaru dealership months ago to test drive the Crosstrek. It was one of many cars I was looking at. Not only did the Crosstrek end up being my favorite of the vehicles I test drove, but my experience at Schlossman Subaru was also the best by far. In general, everyone I interacted with (Kinkade, Adam, Sam to name a few) was friendly, communicative, and accommodating. Kinkade was very helpful and made himself available on his days off to work with my schedule. Good experience overall, and I am very happy with my purchase! More

great dealer experience Tony was great, super friendly, not pushy at all which I very much appreciated. Liz was super quick about responding to my email and provided me with Tony was great, super friendly, not pushy at all which I very much appreciated. Liz was super quick about responding to my email and provided me with a lot of helpful information right away. More

Friendly Very knowledgeable and friendly. Reliable and easy to talk to which made the process of leasing a new car easy! Happy with my new car. Thanks! Very knowledgeable and friendly. Reliable and easy to talk to which made the process of leasing a new car easy! Happy with my new car. Thanks! More

routine maintenance As usual the people and the service are outstanding!! I even look forward to taking in my car and relaxing with a fresh cup of coffee! As usual the people and the service are outstanding!! I even look forward to taking in my car and relaxing with a fresh cup of coffee! More