Schlossmann Subaru City of Milwaukee

Easy check in for service, via Eric. 2016 Outback needed 30,000 mile service. dropped vehicle off and got a courtesy ride to a friends house. Picked up when finished, forgot to ask for 2016 Outback needed 30,000 mile service. dropped vehicle off and got a courtesy ride to a friends house. Picked up when finished, forgot to ask for wipers to be replaced, however Eric was able to get them replaced for me. Thanks Eric! More

Outstanding service! I live about 450 miles from Milwaukee and I could have had the passenger side airbag replaced in Michigan but I brought it back to Milwaukee and visit I live about 450 miles from Milwaukee and I could have had the passenger side airbag replaced in Michigan but I brought it back to Milwaukee and visited my son at the same time. Sean O’Hara was fantastic. He kept me informed about how the repairs were progressing and had to hunt for my car when they were completed. You provide a very pleasant waiting space. I plan to bring our new Outback to you for servicing when the time comes. Coincidentally, Jim Lemke who sold us the car called my wife a day earlier to see how we like it. Top to bottom, your dealership is outstanding. Thanks so much for your efforts. More

Stress free new car lease! Eric was extremely knowledgeable and effective in all aspects of the transaction. He also introduced me to the sales manager, service and parts people Eric was extremely knowledgeable and effective in all aspects of the transaction. He also introduced me to the sales manager, service and parts people. Kelly made the closing enjoyable and efficient More

Seamless professional support From an initial internet chat, greeting at the door, handoff to a salesman, interaction with the finance department and introduction to service, every From an initial internet chat, greeting at the door, handoff to a salesman, interaction with the finance department and introduction to service, every step was pleasant and professional. I have bought many cars over the past 40 years. This was easily the best experience. More

Needed a new car I had narrowed it down to between a new Civic or Impreza. After setting up night time test drives to see how the cars would handle then, the additiona I had narrowed it down to between a new Civic or Impreza. After setting up night time test drives to see how the cars would handle then, the additional features of the Impreza won me over. The lifetime powertrain warranty and shuttle service to and from Mitchell were cherries on top. More

6 month service and tire repair Always friendly and wonderful staff. Had a great buying experience initially. The folks in the service department are also great. However, I was Always friendly and wonderful staff. Had a great buying experience initially. The folks in the service department are also great. However, I was a little surprised that when I took my car in, they didn't have a tire and wheel in stock for their most basic model Imprezza. More

Very accomodating I had communications with 3 different people during the time I was preparing to buy a car through the Costco purchase plan which was a little disconc I had communications with 3 different people during the time I was preparing to buy a car through the Costco purchase plan which was a little disconcerting, but both Liz and Eric Meeker were very helpful. Since I live in West Michigan, all arrangements were done via computer or phone. Car wasn't quite ready as expected and then I decided to have the protection package applied for the exterior and interior. It was done as I waited. Once I got back to MI and had time to examine the car more carefully, I discovered many lapses in the interior coverage and splatters where there shouldn't be. I just emailed Eric and am waiting to hear back about this and what we need to do to fix it. I felt a little pressured to buy an extended warranty but didn't. I have bought them in the past and never used them with my previous Subaru's. The car drives GREAT - good mileage on the way back to MI, comfortable, etc. Everyone who has seen it, LOVES it. The interior leather color is really a nice warm color for "brown." I've owned MANY Subaru's over the years and highly recommend them. More

Short notice service I love my Subaru and spend much time on the road as the opportunities and interests allow. That makes planning regular oil changes difficult. Schlos I love my Subaru and spend much time on the road as the opportunities and interests allow. That makes planning regular oil changes difficult. Schlossman's service center is popular and busy. That said, Mandy Borrego and other service reps have been very helpful in working my service needs into their busy schedule. That keeps my car well-maintained and me on the road. More

Great Customer Service! Tony was awesome. I didn't feel pressured to buying a car but in the end I did! Very customer focused and very helpful. Very thorough orientating us Tony was awesome. I didn't feel pressured to buying a car but in the end I did! Very customer focused and very helpful. Very thorough orientating us on our new Outback. We had only been in our condo for two weeks and Sam was really creative in finding a way to show proof so we didn't have to drive back home. She was very thorough. Sam and Tony made us feel like we were family! Everyone at the dealership very welcoming and friendly. Would recommend them highly. More

Journey To The Center Of A New Car Mike Pender was very helpful and quick about showing us the car we wanted, and everybody in the finance department bent over backwards to get us the n Mike Pender was very helpful and quick about showing us the car we wanted, and everybody in the finance department bent over backwards to get us the new lease we desperately needed! More