Schlossmann Subaru City of Milwaukee

Fantastic Dealership. Found the car I wanted and did not hassle me at all! Treated me like family and made me feel comfortable. Let me know what I was paying for and brok Found the car I wanted and did not hassle me at all! Treated me like family and made me feel comfortable. Let me know what I was paying for and broke it down piece by piece to let me know. Worked with me to help me get my new car! More

Incredible car buying experience Very attentive to my needs in a car. were willing to work with me on the car I wanted and my trade-in. In depth explanations to my questions. Relax Very attentive to my needs in a car. were willing to work with me on the car I wanted and my trade-in. In depth explanations to my questions. Relaxed and enjoyable. More

Good Experience;Great Salesman Came in this dealership to test drive an Impreza and ended up signing a lease. I did not expect this car to be as good as it was. I was duly impressed Came in this dealership to test drive an Impreza and ended up signing a lease. I did not expect this car to be as good as it was. I was duly impressed. The Salesman was Ed W. and I highly recommend him. He has a delightful sense of humor and a low key sales pitch. Perfect match. I could not be happier with this vehicle and the good time I had purchasing a lease with Ed. More

Great service, poor customer experience. The service department and techs did a great job. Mario is always helpful and great to work with. I’ve had my Impreza serviced at Subaru City for over The service department and techs did a great job. Mario is always helpful and great to work with. I’ve had my Impreza serviced at Subaru City for over 6 years. It appears as though the organization in service isn’t being done well. Oil changes take longer than an hour, I.ve experienced 2 hour wait time. Last time I came I spent a significant amount on the 105k service. When paying with the ladies up front, they were frazzled and not able to focus on my transaction. I didn’t not feel like I had enough of their focus for the short time it requires to make a transaction. They were too busy answering phones and trying to mediate the demands of the service dept. More

Fantastic. I felt no pressure to purchase bI told Jim what I was.looking for and he found a couple of vehicles that I was interested in. We took a test ride in o I felt no pressure to purchase bI told Jim what I was.looking for and he found a couple of vehicles that I was interested in. We took a test ride in one and I fell on love with it. He took it to his manager and they came back with an offer that I was not interested in. Too high and I wanted more for my car. Cedric asked what I wanted and said give him a couple of minutes to see what he could do. I told him I don't like to haggle and this it what I am willing to pay.I told him I don't want to go back and forth. He came back with my offer and said OK. More

Everyone was so helpful and pleasant. I brought my dog, thinking I would walk her around the area until my car was finished. Mario invited us both to enjoy the waiting room. So, after wa I brought my dog, thinking I would walk her around the area until my car was finished. Mario invited us both to enjoy the waiting room. So, after walking her for 20 minutes, we went to the service area lounge and had a wonderful time. Everyone gushed over her. My car was serviced and washed and Mario adjusted my clock. I used a coupon that had been mailed to me, so I saved some money. All was good!! More

exterior piece of bumper replacement I called ahead to find out if Schlossman's carried the part. At the time, I didn't even know what to call the part I needed. The woman on the phone I called ahead to find out if Schlossman's carried the part. At the time, I didn't even know what to call the part I needed. The woman on the phone knew immediately what I needed and told me to go there anytime. When I arrived, I was given great service by friendly staff. I only remember 1 person's name, but wish I remembered both since I would give them both a 'shout out.' More

Best experience ever I couldn't be happier with the service I received. My sales guy Bryan was by far the best. Friendly, honest, experienced and knowledgeable are just a I couldn't be happier with the service I received. My sales guy Bryan was by far the best. Friendly, honest, experienced and knowledgeable are just a few words to describe the service I received from him. More

New Car Purchase Very helpful and quick, they didn’t waste my time and helped me get a good deal. Willing to talk through anything I didn’t understand. Very helpful and quick, they didn’t waste my time and helped me get a good deal. Willing to talk through anything I didn’t understand. More

Purchasing a New Car I arrived at the dealership on Wednesday morning with questions about a new car. I found the staff extremely helpful and very available to answer my q I arrived at the dealership on Wednesday morning with questions about a new car. I found the staff extremely helpful and very available to answer my questions and concerns. That same evening I had purchased my first Subaru. I would highly recommend the dealership. More