Schlossmann Subaru City of Milwaukee

Dec. 7 maintenance fo Outback I was disappointed with the service. Honesty, the only reason I buy cars at Schlossmann Subaru City is the service department. I have purchased 5 ca I was disappointed with the service. Honesty, the only reason I buy cars at Schlossmann Subaru City is the service department. I have purchased 5 cars from Scholssmann and historically the service has been outstanding. The last few times it has not been great. The Dec. 7th appointment was for a 6000 mile check. I checked in at 7 a.m., signed the work order, was reminded that I had the maintenance plan, and was asked if I wanted the car wash, which I said yes, too, and was told it take an hour to service. At 8:45, the car was done, the service employee noticed the car was not washed and asked me if I wanted it wash. (To be fair, the person who checked me in did not check me out) At that point, I was frustrated and just want to get on with my day. I made the appointment on-line and was asked for my preference for the service employee, which I selected, but didn't happen. I am confused why I am asked and then it doesn't happen. I said, "yes" to recommending this service center above, but I will definitely assess how the service goes in the future, which will impact where I buy my next car. More

Great new car purchase experience!!! Mike Pender was a absolutely great salesman to deal with. He is a great guy and a joy to work with as well as very knowledgeable on the Subaru product Mike Pender was a absolutely great salesman to deal with. He is a great guy and a joy to work with as well as very knowledgeable on the Subaru product. I highly recommend him. Phil Froemming More

EXTRAORDINARY Professionals, courteous, knowledgeable, and appointments are done in a timely fashion. An Ordinary experience becomes EXTRAORDINARY! We drive two Professionals, courteous, knowledgeable, and appointments are done in a timely fashion. An Ordinary experience becomes EXTRAORDINARY! We drive two hours and 20 minutes to service our vehicle at Schlossmann's Subaru City as our Choice,not as a necessity! More

Excellent New Car Purchase Experience I worked with Kinkade Lo and my purchase was an easy, pleasant experience. He knew his product, was patient and made the whole process easy. I would I worked with Kinkade Lo and my purchase was an easy, pleasant experience. He knew his product, was patient and made the whole process easy. I would recommend Kinkade and Subaru City of Milwaukee to anyone. The service department could not have been nicer in taking care of the additional items that I needed. More

Great! Mandi Vonckk (B) was very diligent and helpful regarding the replacement of a defective amplifier for my new 2018 Crosstrek. An oil change will be my Mandi Vonckk (B) was very diligent and helpful regarding the replacement of a defective amplifier for my new 2018 Crosstrek. An oil change will be my next visit. More

Good experience Non pressure atmosphere, friendly, worked with my income on getting the right monthly payment, would recommend dealership to a friend and or relatives Non pressure atmosphere, friendly, worked with my income on getting the right monthly payment, would recommend dealership to a friend and or relatives. Price was ok More

Best Service Dept.Around!!!! Best Service Department Around,Always good work,courteous service people, and if they make a mistake they correct ASAP.Love their Service Dept. This Best Service Department Around,Always good work,courteous service people, and if they make a mistake they correct ASAP.Love their Service Dept. This one of the main reasons I buy from Subaru City. More

New Car Purchase This is the 5th Subaru I have purchase from Fiz at Schlossman Subaru City. Always a great experience. The overall experience thru the years has been This is the 5th Subaru I have purchase from Fiz at Schlossman Subaru City. Always a great experience. The overall experience thru the years has been very positive. More

Excellent experience For a first-time experience in buying a car, the whole event was outstanding. The sales person was kind, well-informed and helpful in letting us know For a first-time experience in buying a car, the whole event was outstanding. The sales person was kind, well-informed and helpful in letting us know how the car would perform to meet our needs. We are very pleased with the way the entire process went, including the courtesy throughout, the financial aspect, and the openness to future questions as time goes on. Thank you. More

Looking Good! Everything was first class.Ed Wrathall was the reason I bought the Subaru legacy V6 limited.He was not only a very good salesman but also a very good Everything was first class.Ed Wrathall was the reason I bought the Subaru legacy V6 limited.He was not only a very good salesman but also a very good person.I had a great time dealing with Ed. More