
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Absolutely the best in Milwaukee! Everyone at the dealership was friendly and extremely helpful. Shawn Klug was especially helpful with the lease of new Outbacks going above and beyond Everyone at the dealership was friendly and extremely helpful. Shawn Klug was especially helpful with the lease of new Outbacks going above and beyond what would normally be expected. We always recommend him to anyone we meet. More
I needed help. I was in need of an emergency appt, and they accommodated that. When it was fixed I asked to tack on a oil change and they accomplished that. They are I was in need of an emergency appt, and they accommodated that. When it was fixed I asked to tack on a oil change and they accomplished that. They are always professional and compassionate. Thanks guys. More
Overall it’s been Excellent service, No completes. I really enjoyed/looked forward in bringing my outback for service. Everyone is nice & great you with a smile. Waiting room is very nice as well 😇👍 I really enjoyed/looked forward in bringing my outback for service. Everyone is nice & great you with a smile. Waiting room is very nice as well 😇👍🏽 More
Helpful, Apologetic for delays, interested in helping Sean O'Hara went "above and beyond" helping me assess a particularly difficult situation and provided much needed information. The result, though not Sean O'Hara went "above and beyond" helping me assess a particularly difficult situation and provided much needed information. The result, though not what I had hoped, was mitigated by great service. I met Mario Mendoza when the service desk was quite busy. He provided great service and apologized for a short wait to get his assistance. Nicely done. More
Easy check in and out. Needed minor repair which was completed quickly and done to my satisfaction. Waiting area clean and well stocked with coffee, soda and bottled water. Needed minor repair which was completed quickly and done to my satisfaction. Waiting area clean and well stocked with coffee, soda and bottled water. Thanks! More
great offer! Always a great pleasure to work with Fiz. This is the second time I am leasing my Impreza through Fiz. And every time I receive highly professional, f Always a great pleasure to work with Fiz. This is the second time I am leasing my Impreza through Fiz. And every time I receive highly professional, friendly and customized care! Fiz offered me great incentives and provided me with a hassle free new leasing options. Thank you! More
got me in in a bind. had and issue, they were booked for weeks, to took it in early and they squeezed me in. and bonus it was covered under warranty so no charge! had and issue, they were booked for weeks, to took it in early and they squeezed me in. and bonus it was covered under warranty so no charge! More
Battery is not meant for cold weather. The next time the battery dies I should not have them start it but have them tow it in so the battery will test bad, then it can be replaced with a ba The next time the battery dies I should not have them start it but have them tow it in so the battery will test bad, then it can be replaced with a battery that is designed for cold weather. This means I can not depend on my car to start in cold weather. If I can’t depend on it to start I can’t use it for traveling away from home. This is my first Subaru and the only car I ever had that came with a battery that is not designed for cold weather. This is Wisconsin in the winter the temperature often drops well below zero. More
Lies and issues Subaru had my vehicle for almost 2 weeks. We had to keep calling to check to see what was going on and multiple times at that. They told us they did a Subaru had my vehicle for almost 2 weeks. We had to keep calling to check to see what was going on and multiple times at that. They told us they did an oil change and that was not done. It’s just been issue after issue with this dealership. I would never suggest anyone to this dealership. Supposedly couldn’t find the issue we had been seeing everyday. Even said a field engineer came out to look at it. More
Fantastic Service I was having issues with my car and called them up to see if they could take a look. Mandi answered the phone and was very friendly. She said that the I was having issues with my car and called them up to see if they could take a look. Mandi answered the phone and was very friendly. She said that they were pretty busy but will try to fit me in. This was my first time visiting Schlossmann Subaru City of Milwaukee. The facility was easy to find and very well laid out. Mandi took the details and they got working on my car right away. It took awhile but that was to be expected (not having an appointment and the influx of work due to the weather). Mandi checked in frequently to let me know their progress. Overall I was extremely happy with the quality of work done and the friendliness of the staff. I don't live in Milwaukee but I think I'll make the trip to get my car serviced there going forward. When I start looking for a new one they will be the first place I check. More