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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 04, 2013
When I went in to Subaru City, I was looking for a used car, but Mike Pender sold me my new 2013 Outback! I love it, and I owe it all to the friendly atmosphere and quality salesmen/managers. Mike and Bruc car, but Mike Pender sold me my new 2013 Outback! I love it, and I owe it all to the friendly atmosphere and quality salesmen/managers. Mike and Bruce Larsen made the process so easy and pleasurable for me that I will be returning to Schlossmans for all future vehicle needs. More
by doglover333
Employees Worked With
Jessica Larsen, Mike Pender
January 27, 2013
Overall service was awesome. I was happy before even walking in the door from talking over the phone with Jake. I got my quote and all the information I wanted on the vehicles that I was interested in. walking in the door from talking over the phone with Jake. I got my quote and all the information I wanted on the vehicles that I was interested in. Jake was extreamly helpful and great to work with. He made sure I was happy with my purchase and that I had anything and everything that I needed with the entire sale. Adam did a great job explaining the car in detail and asking the right questions to make sure the used car was a good fit me personally. Adam also sent me a nice thank you car and also followed up a few days later making sure I was still happy with the car I chose. Kyle also did a great job and got me to the price I needed. I will definatly refer Subaru City to other friends and family and will be back when it is time for a new car! Although, I am extreamly happy with the one I purchased, so I dont think that will be for quite a while! Thanks guys!! More
by taayer
Employees Worked With
Jake Kerlin, Adam Swernoff
January 18, 2013
Adam Swarnoff is not listed and he was my salesman for the evening. I arrived for the "Push, Pull, Drag" Event on Friday January 18th, 2013. First off, the advertisement that I took a screenshot of "Guara the evening. I arrived for the "Push, Pull, Drag" Event on Friday January 18th, 2013. First off, the advertisement that I took a screenshot of "Guarantees" a minimum of $4,000.00 for any trade in towards a used car. Make no mistake- this is a blatant lie. I was told my car was only worth $500.00- awesome lie! What a false advertisement nightmare! On top of that, they price their cars off a list that no one can view but them, so don't even try to use what banks use to price cars... NADA and KBB. So right off the bat, you realize that they purposely overpriced their vehicles to make up for their lying advertisements. I asked to see their list so that I could verify that price and the salesman don't even get to see them! They just rely on the manager to accurately price them. After I found that KBB value for the 2003 Honda Civic EX I was after was priced over the "excellent" value by over $500.00 I was already unable to breathe. Then, I saw the vehicle... Oh... My... God... What a nightmare! The interior roof cloth was hanging off the ceiling, the driver side door cloth was hanging off, the headlights on both sides were highly oxidized, broken and filled with oxidation, the front wheel skirts that protect the engine bay were completely missing allowing you to see the tires and ground through the sides, scratches on the back fender, scratches on the top, scratches on the sides, wheels were NOT in perfect condition, rims looked like milk was spilt on them that just can't be taken off, trunk was filthy and had dynamat all over it. Awwww man these guys are just real pieces of work. While trying to explain the circumstances to me, all Adam could say was "we put $4000 on paper but it's taken off MSRP" which didn't help him much. I still remember him asking me "do you understand?" and I would reply "No, did you pass math? Those numbers you just gave me don't add up... Anyone can write a number on paper, that doesn't make it fact." I explained to him that as per advertisement I'm guaranteed $4,000 for my trade in toward a used vehicle and that he offered me $500.00, and that is a fact we can both see. I also mentioned that the vehicle offered does not meet "excellent" conditions, so the KBB value of $7,336 is not even a valid pricing per MSRP because it doesn't meet the requirements and listed off why I needed the price to come down. Now, prior to even going in the expectation was set that I wanted to spend a certain amount aside from my trade in of $1,500 and that they should only show me vehicle that were priced as such... Well, they got that wrong too. This couldn't have been worse and even as I write this I can't imagine how many people are so frustrated with this blatant lying. DO NOT buy from these guys- the only thing they're certified for is lying in the courtroom. Mike Pryor said so many times "we'll give it to you straight away"... ARGH! SO frustrating! More
by Jeffuww1
Employees Worked With
2, Mike Pryor
January 10, 2013
Schlossmann's always treats me well. Mike Schlossmann, Steve Claflin, and Jim Lemke put together an excellent deal on my car. Everyone - from sales, to service, to parts all take good care of me. This is Steve Claflin, and Jim Lemke put together an excellent deal on my car. Everyone - from sales, to service, to parts all take good care of me. This is my second car from them and I look forward to working with them in the future. More
by sshah528
Employees Worked With
Steven Claflin, Jim Lemke
September 29, 2012
Mike is the consumate professional, doesn't insult your intelligence and makes you feel like one of the family. The dealership is one of the best that I have ever worked with in buying our last 3 vehicles. intelligence and makes you feel like one of the family. The dealership is one of the best that I have ever worked with in buying our last 3 vehicles. We will always be back to Subaru City for service and future purchases. The service dept is great, too. They take the time to listen and get the work done in a reasonable time. The price we paid for all 3 vehicles was very fair and we got a good deal all 3 times. Great job done by all. More
by dancronce
Employees Worked With
Mike Pryor
September 29, 2012
Buying a new Subaru from Eric Meeker was an amazing experience for me. He was friendly with great customer service skills, without pushing you into the corner. Eric was extremely competent in all matte experience for me. He was friendly with great customer service skills, without pushing you into the corner. Eric was extremely competent in all matters connected with Subaru and all other competing brands. Before buying any car I recommend you to stop and talk to Eric and you will be convinced of what I say is true and that Subaru is Subaru- just simply ask for test drive. Great experience overall. More
by bhristov
Employees Worked With
Eric Meeker
September 17, 2012
Our daughter and son-in-law recently bought a Suburu Outback. We liked it and started considering trading in our Honda Accord. When their brand new Outback was found to be infested with spider mites, Outback. We liked it and started considering trading in our Honda Accord. When their brand new Outback was found to be infested with spider mites, the dealership found them another brand new Suburu and went above and beyond in helping them. We were VERY impressed with this customer service so decided to check out an Outback. We always have had and been happy with Honda Accords so considering changing was a big decision. When we checked Consumer Reports we saw thatSuburu Outbacks were rated number one. So that, along with the dealerships great customer service and our salesman Craig Conway, we decided to trade in our newer, trusty Accord for the Outback. More
by Cindy L. Young
Employees Worked With
Craig Conway
August 25, 2012
I contacted all five Subaru dealers within 75 miles of my home for the best price on an Outback, Mike went the extra mile by emailing a video walk-through of the exact SUV I was interested in buying, Subaru home for the best price on an Outback, Mike went the extra mile by emailing a video walk-through of the exact SUV I was interested in buying, Subaru City also provided the best price on the vehicle over the phone. Mike had everything ready to go at closing time, provided a complete review of the features of the Outback and even pulled an additional item I wanted to purchase on the spot from another showroom floor model since the parts department was closed for the day and didn't want me to make an additional trip into Milwaukee for just a small purchase. This dealership is 100% customer focused, I highly recommend you give them the opportunity to add yourself to their long list of satisfied customers. More
by tmills4610
Employees Worked With
Mike Pryor
July 21, 2012
Mike Pryor and the entire Subaru City team did an extraordinary job in both locating the "right" vehicle for us, and also making our car buying experience extremely positive. We were very pleased extraordinary job in both locating the "right" vehicle for us, and also making our car buying experience extremely positive. We were very pleased with every aspect of this purchase, and appreciate all of Mike's efforts to ensure that our needs were met at every turn. We also appreciate all of MIke's flexibility and give kudos for his ability to move the delivery date up several days - he was very willing and eager to make the adjustments that met our needs. This was by far the most enjoyable, painless and rewarding car buying experience ever. Mike is extremely professional, helpful, consultative and genuine. It is easy to see why he so successful. More
by sholan1
Employees Worked With
Mike Pryor
