Schlossmann Subaru City of Milwaukee

Top notch employee! Eric Schaefer is my "go to" person in your service department. I have, without fail, found him to be patient, friendly, outgoing and very informed abo Eric Schaefer is my "go to" person in your service department. I have, without fail, found him to be patient, friendly, outgoing and very informed about all things I have needed serviced on our vehicle. He always explains ..in detail what repair is needed and the likely cause for it. It is important for me to have confidence and trust in a service representative and I have both in Eric and that speaks well for your company. Good job on your remodeled waiting room! More

Semi-sweet experience Came in for 6000 mile service and fuel door that wouldn't open. All was under warranty. Work was completed and I left. Got home and tried the fuel doo Came in for 6000 mile service and fuel door that wouldn't open. All was under warranty. Work was completed and I left. Got home and tried the fuel door and it still wouldn't open. Had to return to get it fixed correctly. Jason O'Donnell was very apologetic, which was appreciated, and had car taken right into the service area. However, the technician must not have followed the TSB correctly or didn't take the time to test the results of his/her work the first time. Needless to say I was ticked off that I had to return and get the job done right. More

Purchased a new 2016 Outback. We were very pleased with the way Fiz explained the features of the new 2016 model we purchased. We always get great service. Fiz and Eric are great We were very pleased with the way Fiz explained the features of the new 2016 model we purchased. We always get great service. Fiz and Eric are great salesmen. More

Estimate only My wife got into a little fender bender so we took it here to get an estimate. Scott the shop manager gave us a quote (30 mins) and submitted it to t My wife got into a little fender bender so we took it here to get an estimate. Scott the shop manager gave us a quote (30 mins) and submitted it to the insurance company for us to move the process along. He explained what would happen and what to expect which for me, since its out first car accident, was very helpful. I took the car there for an estimate about a week ago and now the car is in the shop getting worked on. More

Amazing service, vehicle, and price! Fiz Hidri was my salesperson and he was awesome! He didn't try to oversell to me. He listened to what my needs were, and what I could afford. He wa Fiz Hidri was my salesperson and he was awesome! He didn't try to oversell to me. He listened to what my needs were, and what I could afford. He was efficient, friendly, caring, extremely knowledgeable and trustworthy. I am in love with my Subaru Forester and I would buy another car at Subaru City through Fiz in a heartbeat! Best thing that ever happened to me with a car in years! More

Oil change Regular appointment for oil and tire change. It was done in a reasonable amount of time and I was on my way.The cookies were great as well. Regular appointment for oil and tire change. It was done in a reasonable amount of time and I was on my way.The cookies were great as well. More

2015 Crosstrek Fiz, is a wonderful sales representative. He explained the features of our new vehicle in details and he was always available for all our questions. Fiz, is a wonderful sales representative. He explained the features of our new vehicle in details and he was always available for all our questions. I will highly recommend him for any future purchase of my friends and family. Thank you, Fiz for taking care of our new purchase with the Subaru family. More

Oil Change & Tire Rotation No problems at all. In and out in a very reasonable amount of time. Jason was great to deal with. I walked in with a $5.00 off coupon for the Oil Chan No problems at all. In and out in a very reasonable amount of time. Jason was great to deal with. I walked in with a $5.00 off coupon for the Oil Change. He found me a coupon for $10.00 to use. Nice touch. I'll be back. More

Extremely satisfied This dealership has given me the very best service I've ever had-and the Subaru is the best car I've ever had. I am extremely satisfied with the whol This dealership has given me the very best service I've ever had-and the Subaru is the best car I've ever had. I am extremely satisfied with the whole package-car and service. More

Our New Car! Recently, my wife and I had to deal with the daunting task of buying our first car. We have never taken on this experience on our own, so needless to Recently, my wife and I had to deal with the daunting task of buying our first car. We have never taken on this experience on our own, so needless to say, we were a little overwhelmed. The professionals we worked with at Schlossmann Subaru made the process not only manageable, but enjoyable as well! Our sales representative, Sarah Moreno, was a pleasure to work with. She was honest, patient, and extremely easy to work with during a difficult process. At no point did we feel misled or like we were trying to be sold the extras we didn't want. She listened to our needs, and delivered with the perfect car! We also had the pleasure of working with Adam Swernoff while we negotiated a fair purchase price in both parties' minds. Once again, we never felt pressured by Adam and left the dealership satisfied and taken care of while we drove off the lot in our brand new Subaru! I recommend Schlossmann Subaru to anyone in the market for a new car. Just make sure you enjoy working with down to earth people who are trying to help you feel comfortable and not cheated! Thanks again everyone!! More