Schlossmann Subaru City of Milwaukee

Eric thill Had a great excellence with the first Outback and yes, again with the second. Our salesman was patient, helpful, explained, and worked well with us. F Had a great excellence with the first Outback and yes, again with the second. Our salesman was patient, helpful, explained, and worked well with us. Financing was smooth, well presented, and easy to work through. Kept us up to date on the status of the car and when it would be available. We would recommend. More

Recall repair I received notifications through the mail and email, so I was sure to get the notice. It stated what the fix needed was and how long it would take. It I received notifications through the mail and email, so I was sure to get the notice. It stated what the fix needed was and how long it would take. It was easy to schedule the repair, the waiting room was very comfortable (even with drinks & cookies available) and my car was washed afterward. This was as easy & comfortable as it could be. More

Purchased a new Crosstrek After having a great experience with Jim Lemke at Subaru City on our 2015 Outback purchase we were very satisfied with our buying experience on our ne After having a great experience with Jim Lemke at Subaru City on our 2015 Outback purchase we were very satisfied with our buying experience on our new Crosstrek. More

Friendly Very friendly people at Subaru City! Mandi was very nice and helpful. Was also greeted by Fiz and Adam in the sales department, who I had purchased Very friendly people at Subaru City! Mandi was very nice and helpful. Was also greeted by Fiz and Adam in the sales department, who I had purchased my car from. Sasena from the body shop was also a delight to talk to! More

Great dealership! We worked with Ed and he was an amazing sales person! So glad we were introduced to him and have no hesitation to buy from him again. If we know anyo We worked with Ed and he was an amazing sales person! So glad we were introduced to him and have no hesitation to buy from him again. If we know anyone looking to by a Subaru, I would sent them Ed in a heartbeat! Thank Ed! More

A real good exprrience. I gave the deslership this rating because I had a good experience purchasing a new car. My salesman was very knowledgeable about the vehicle I wan I gave the deslership this rating because I had a good experience purchasing a new car. My salesman was very knowledgeable about the vehicle I wanted to purchase which made for a good expetience, More

Great service I've had great service at this dealership ever since I bought my vehicle in 2013, no complaints at all! Love the free car washes too! I've had great service at this dealership ever since I bought my vehicle in 2013, no complaints at all! Love the free car washes too! More

AWD Handling Since we had to have the Telematics issue (recall) taken care of on our 2016 Outback, we asked to have the AWD system checked. The handling we experi Since we had to have the Telematics issue (recall) taken care of on our 2016 Outback, we asked to have the AWD system checked. The handling we experienced this winter on ice/snow was very disconcerting and unlike we have experienced with our AWD Toyota. The service department checked all the related computer settings and tested the AWD on their gravel pit and we were told everything checked out. The service guy suggested we switch to snow tires in the winter. Others (friends, acquaintances, mechanics) that we talked to about this problem all believe the tires that come with the car are bottom of the line and switching to a better tire (not necessarily snow tires) would solve the problem. We will try that next winter. If that truly is the case, shame on you Subaru. There was no charge for this visit, but in general, I am taking my car to an independent shop because the rates charged by Subaru in general are ridiculously higher than average. More

Service Subaru City's service, once again, was simply superb. Eric Schaefer always does a great job!!!! Eric coordinated service timing, courtesy shuttle, f Subaru City's service, once again, was simply superb. Eric Schaefer always does a great job!!!! Eric coordinated service timing, courtesy shuttle, floor mat ordering and delivery, and my actual service work perfectly. More

Great service Jason was a pleasure to work with to purchase our new Subaru. He was very thorough and he moved things along quickly. Thanks, Jason Spilka! Jason was a pleasure to work with to purchase our new Subaru. He was very thorough and he moved things along quickly. Thanks, Jason Spilka! More