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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,075 reviews
May 30, 2016
Good Experience Appointment was very easy to make. I don't put on very many miles with my Forester, so I asked what maintenence service is recommended - all my record Appointment was very easy to make. I don't put on very many miles with my Forester, so I asked what maintenence service is recommended - all my records were easily accesable - just an oil change and 23-point inspection needed. I was out in a little over an hour. More
by JBRIZ9257
Verified CustomerEmployees Worked With
Eric Schaefer
May 30, 2016
Good Service, good time, good place Eric always takes good care of me and my car. It is a comfortable friendly atmosphere to relax in while waiting for your car. Including the showroom Eric always takes good care of me and my car. It is a comfortable friendly atmosphere to relax in while waiting for your car. Including the showroom, which is a good place to dream.... More
by JIMROW
Employees Worked With
Eric Meeker is always good to see while waiting., Eric Schaefer
May 30, 2016
Great experience very helpful staff The sales staff were wonderful and not pushy. They took their time and made sure I felt comfortable with my decision. Fiz was my sales person and he w The sales staff were wonderful and not pushy. They took their time and made sure I felt comfortable with my decision. Fiz was my sales person and he was great. I went to other Subaru dealers who were not as helpful. I would recommend this dealership. More
by shochstadt
Employees Worked With
Fiz Hidri, Bruce Larsen, Joe Coletta
May 28, 2016
Shopping at Subaru City Subaru Forester was recommended by friends. I am very satisfied with how I was treated at Subaru City. All my questions were answered and I am looki Subaru Forester was recommended by friends. I am very satisfied with how I was treated at Subaru City. All my questions were answered and I am looking forward to my future visits for service. More
by bruno4
Employees Worked With
Fiz Hidri
May 27, 2016
Satisfaction Everything was professional, people are very friendly, provides good quality work & repairs were completed quickly with good workmanship. I feel very Everything was professional, people are very friendly, provides good quality work & repairs were completed quickly with good workmanship. I feel very comfortable dealing with all personnel at the dealership. More
by Pat
Employees Worked With
Sesena Fairbanks
May 26, 2016
Felt like a criminal under investigation for a crime. I've owned my 2012 Subaru Impreza for about 3.5 years. During this time, I took it in to Schlossman's Subaru in 2013 and asked them to check on my oil I've owned my 2012 Subaru Impreza for about 3.5 years. During this time, I took it in to Schlossman's Subaru in 2013 and asked them to check on my oil level warning light illuminating approximately 1,000 miles after an oil change. They said there was no problem and the oil consumption was normal. I've been adding a quart of oil every 2,000 miles ever since. I had also returned the vehicle to Schlossman's for a air bag seat sensor recall in 2015. I experienced the same problem described in the air bag recall AFTER the repair and returned it for re-evaluation. They insisted that the recall work had been performed did not want to talk to me. I've been receiving reminder postcards from Subaru that my recall was still outstanding. Fast forward to this week. I received a notification of a class action lawsuit regarding the excessive oil consumption and scheduled an oil consumption test at Schlossman's. When I brought the car in, the Service Writer gave me the third degree as to why was I brining the car in?, have I been adding oil?, is the oil level warning light on?, etc., like I was making this stuff up. She also told me that there was an outstanding recall on the car and asked if I wanted it taken care of at the same time! I told her that Schlossman's had done the recall work, that I had another issue after the recall, and that I was told it's impossible and that according to their records, the recall service had been performed. She said, "Who told you that?" I said, "YOU did." When I picked the car up she asked me who was doing my oil changes? I told her a couple of Quick Lube establishment near my house. She scolded me for allowing the vehicle "to go 2,000 miles beyond the oil change interval noted on the sticker." I told her the service interval on the Subaru was 7,500 miles and that the Quick Lube had a 3,000 mile interval on the sticker. I was actually 2,5000 mile EARLY. Once the oil consumption test shows that I need a new engine, and I have Schlossman's replace it, I will never return. More
by jkmomsen
Employees Worked With
Mandi Borrego
May 26, 2016
Another reason I chose Subaru and Subaru City! After only two weeks of owning my new Outback, I had to return it for a safety recall. It was like getting a new puppy and having to return it to the After only two weeks of owning my new Outback, I had to return it for a safety recall. It was like getting a new puppy and having to return it to the pound for an unknown length of time! Although it was inconvenient, Subaru City made it as painless as possible and got the work done in shorter order than I feared. Service is timely and professional-- and made me a lifetime fan of Subaru and the great backup that Subaru City offers!! More
by BROUWER2408
Employees Worked With
The driver who took me over to Enterprise to pick up the loaner, Fiz Hidri, Jason O'Donnell
May 26, 2016
knowledgeable helpful staff they were very helpful, informative and courteous. They made making the purchase easy and I felt comfortable with everyone that I dealt with. thanks they were very helpful, informative and courteous. They made making the purchase easy and I felt comfortable with everyone that I dealt with. thanks for everything. More
by lehmann.david
Employees Worked With
Mike Pender, Will Matos
May 26, 2016
Great service Great facility was greeted at my door and taken well care of. I recommend subaru city to all my friends and family. Excellent service team! Great facility was greeted at my door and taken well care of. I recommend subaru city to all my friends and family. Excellent service team! More
by Rio
Employees Worked With
Mario Mendoza
May 26, 2016
Great service Just had my Outback in for a recall. Great service. The staff is always so helpful and professional. Very nice lounge to wait in. And they offer a fre Just had my Outback in for a recall. Great service. The staff is always so helpful and professional. Very nice lounge to wait in. And they offer a free car wash!! More
by Lori
Employees Worked With
Eric Schaefer
