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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,074 reviews
August 23, 2016
Slow lwak in my tire excellent service, friendly staff and clean comfortable enviornment; The service took longer than expected so the service tech gave me $10 off the amo excellent service, friendly staff and clean comfortable enviornment; The service took longer than expected so the service tech gave me $10 off the amount!!! Great bonus Thank you More
by LRSTEREN1
Verified CustomerEmployees Worked With
Eric Schaefer
August 23, 2016
Service center only care about $$$, NOT you We bought our '15 Outback from them and got talked into the 36,000 mile service plan. Not a bad plan, but we had to use that dealer. We had several is We bought our '15 Outback from them and got talked into the 36,000 mile service plan. Not a bad plan, but we had to use that dealer. We had several issues that were covered under the warranty, but had to fight them to get them fixed right. Poor communication and bad customer service resulted in extra visits because not all problems were taken care of the first time. Had a tire issue and tried to deal directly with the service manager. He was not helpful nor made me feel like a valued customer. Now over 36,000 miles, going to another dealer in my area. The salesman emailed every time we had service, sounds good, but but never did anything about our poor service experiences. Now they want to "buy" my car at a sad used price.... Just hope we can get removed from their mailing and email list. We want nothing to do with them. Sad really. More
by NEWCOMB.WM
Employees Worked With
Eric Meeker, Mandi Borrego, Ron Hauke
August 23, 2016
Alignment I had my car in for a alignment, and due to some unforeseen obstacles I had to bring the car in a couple of times. Each time I was there the Service I had my car in for a alignment, and due to some unforeseen obstacles I had to bring the car in a couple of times. Each time I was there the Service Department team was courteous, willing to help and patient. They provided outstanding customer service. More
by JUJU58
Employees Worked With
whoever the mechanics were, Jason O'Donnell, Mandi Borrego
August 23, 2016
Very good-not held hostage like at some dealerships. So far we really love the Forester Touring that we leased. Unfortunately, it already has received a parking lot ding. Also, the car really needs mud So far we really love the Forester Touring that we leased. Unfortunately, it already has received a parking lot ding. Also, the car really needs mud flaps included as standard. There are holes in the wheel wells were the mud flaps are supposed to be mounted. Our salesman said it was an expensive option, however, I believe it should be standard equipment, especially with the Touring model. Both our Chevy Equinox and Cruze came standard with mud flaps. More
by rlhunn1988
Employees Worked With
Jason Spilka, Robert Grzegorzewski
August 23, 2016
Amazing people! From the time I came in, I met up with several team members who not only took an interest in me, but helped me every step of the way to get the best d From the time I came in, I met up with several team members who not only took an interest in me, but helped me every step of the way to get the best deal possible on a new car. More
by dnlparrish
Employees Worked With
David Opanga, Adam Swernoff
August 20, 2016
Excellent Buying Experience First new car purchase in 20+ years. I wish that they would have been as comfortable, informative and friendly as this time at Subaru City, I drove d First new car purchase in 20+ years. I wish that they would have been as comfortable, informative and friendly as this time at Subaru City, I drove down from Woodruff, WI, based upon the recommendation of Eric and great back and forth emails with Fiz. This was the best combination of sales and service anyone could ask for. A first class dealership. More
by bolit
Employees Worked With
Fiz's assistant did a great job too., Eric Schaefer, Fiz Hidri, Robert Grzegorzewski
August 20, 2016
purchasing a new car We knew what we wanted in a car and provided an excellent price and customer service. Thank you. a a a a a a a a We knew what we wanted in a car and provided an excellent price and customer service. Thank you. a a a a a a a a More
by JDSTOLZ91
Employees Worked With
Fiz Hidri, Joe Coletta
August 19, 2016
Great We really like our experience. Matt help us out. Was very pleasant I would recommend Matt to everyone Great super will tell our friends nice. We really like our experience. Matt help us out. Was very pleasant I would recommend Matt to everyone Great super will tell our friends nice. More
by pjsippel
Employees Worked With
Matthew Marino
August 19, 2016
Fast and friendly I came in to get the CD player of my Outback fixed. The service manager pointed out that it was still under warranty and wouldn't cost me a cent. He I came in to get the CD player of my Outback fixed. The service manager pointed out that it was still under warranty and wouldn't cost me a cent. He did warn me that it would take upwards of three hours and did I really want to wait there during that time? Of course I didn't, so their friendly driver drove me home where I only had to wait an hour and a half for my three hour service to be done. The driver came back and scooped me up no muss - no fuss. More
by NOAHSUMNER
Employees Worked With
Eric Schaefer, Jason O'Donnell
August 19, 2016
After market details installed Services were provided in a timely fashion and great customer service. Estimated time was right on schedule. Service dept. answered all of my question Services were provided in a timely fashion and great customer service. Estimated time was right on schedule. Service dept. answered all of my questions and went over my car in detail. I was very pleased. More
by stillcrzyjanie
Employees Worked With
Jason O'Donnell
