
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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The Service Representative was knowledgable and helpful. The service and Service Representative were both great but the waiting room was crowded and loud from the TV blaring (poor acoustics) at the time of m The service and Service Representative were both great but the waiting room was crowded and loud from the TV blaring (poor acoustics) at the time of my visit. A quiet area for waiting customers would be appreciated. I sat in the kids area and could still hear the TV--it was distracting to me--although I realize others enjoy watching programs while they wait. More
Great I feel the team works with you. I feel that is very important. It doesn't make me feel like your just taking my money. I feel the team works with you. I feel that is very important. It doesn't make me feel like your just taking my money. More
Freindly,Quick, good service, and with coupons a great price In and out in 45 minutes, had a couple cookies and read some auto mag - this is the way to go for that oil change and tire rotation at 6K miles. In and out in 45 minutes, had a couple cookies and read some auto mag - this is the way to go for that oil change and tire rotation at 6K miles. More
Best Trade-In Value We visited 4 dealers and the best trade in value for our vehicle was at Schlossmann Subaru City! Tony Ransley and Josh answered all our questions and We visited 4 dealers and the best trade in value for our vehicle was at Schlossmann Subaru City! Tony Ransley and Josh answered all our questions and made sure we found the vehicle that best suited our needs. Great service Tony & Josh! Thank You More
Great Dealership Just bought a new Forester. I am very impressed with the service that I received. Fiz did a great job for me. He went out of his way to explain the Just bought a new Forester. I am very impressed with the service that I received. Fiz did a great job for me. He went out of his way to explain the operation of my car. Robert Grzegorzewski also did a great job with the paper work. More
They Stand behind the Cars they Sale! I purchased my car from Schlossmanns based on my need for a new car. The after purchase service I received not only met but exceeded my expectation. I purchased my car from Schlossmanns based on my need for a new car. The after purchase service I received not only met but exceeded my expectation. Two years into this car my Alternator went out. So I have to get the car towed to the dealership on a Friday afternoon and was told it should be ready Saturday afternoon or Monday morning at the lasting due the service department being super busy. My car an Acura RL has a part that not only is it on back order but the Manufacturer has placed an hold on making the parts internally. The service staff at Schlossmanns, and my Tech, Eric, reassured me that they would get this handled. Find the part and get my car back whole as soon as possible. Not only did they get me a service loaner for three until the part was located, but they picked up the couple days tab on a loaner car that I had previous to the loaner coming available. I have never experience or heard of this kind of customer service at a dealership other than a Top of the line brand. Thanks for making my Summer! More
Friendly and Professional staff I started my search for a new vehicle by visiting Subaru dealer websites. Found the vehicle I wanted at Subaru City and first dealt with Liz on your I started my search for a new vehicle by visiting Subaru dealer websites. Found the vehicle I wanted at Subaru City and first dealt with Liz on your internet sales team who was friendly and courteous. She set up my visit and test drive with David Opanga who took the time to answer all my questions about the Legacy and was very professional in every step of the process. David went above and beyond the realm of service when he drove 60 miles one way to pick me up at my house and drove me back to the dealership so I could drive my new car home. Very much appreciated that. Very satisfied with my experience at Subaru City. More
Wonderful Sales and Customer Service Matthew and Jeremy both worked very hard to get us the car we wanted in the shortest amount of time. After spending over an hour going over the safet Matthew and Jeremy both worked very hard to get us the car we wanted in the shortest amount of time. After spending over an hour going over the safety features and amenities of the car, I know I will be welcomed when I go back to have a few things re=explained!! More
Always great. Been over a year & the Forester is running well, so no complaints. Been in twice with the maintenance pkg I purchased. My take is it's pretty efficien Been over a year & the Forester is running well, so no complaints. Been in twice with the maintenance pkg I purchased. My take is it's pretty efficiently run, staff is friendly, knowledgeable & helpful (refreshing - as many are none of those, much less a triple threat), and My Gosh - Mandi or Martha?- the woman at the service center who's so together: knowlegeable, all biz, but funny & cool. She seems trustworthy & is believable when assuring that concerns will be examined/repaired. Mazeltov on your nuptials. I can't recognize those pics! Sorry More
Subaru City rated Subaru City and our sales person, Eric Thill, were excellent! Eric spent a lot of time with us and answered all our questions. We were very pleased wi Subaru City and our sales person, Eric Thill, were excellent! Eric spent a lot of time with us and answered all our questions. We were very pleased with our experience at Subaru City. More