Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Form a 2016 to a 2018 I received an email that my 2016 Crosstrek was an in demand and that I could trade up to the 2018 for a possibly slightly higher or no difference leas I received an email that my 2016 Crosstrek was an in demand and that I could trade up to the 2018 for a possibly slightly higher or no difference lease payment. I went in and worked with Ed Wrathall (this is my 3rd Subaru from him) and we worked out a super deal. My one complaint would be that it took a lot longer to get the job done than I had anticipated. Other than that, 2 thumbs up!! More
30,000 checkup exceptional employees, friendly, helpful, and very interested in fulfilling the needs of servicing my car. Would highly recommend all of your service exceptional employees, friendly, helpful, and very interested in fulfilling the needs of servicing my car. Would highly recommend all of your service personnel to friends. More
Radddle in dashboard I bought. A 201$ Outback 2.6R last April and had a raddle in the dash. I watied for it to resolve it self, it did not. Took it in and 7 hrs later I bought. A 201$ Outback 2.6R last April and had a raddle in the dash. I watied for it to resolve it self, it did not. Took it in and 7 hrs later it was fixed. No creak, no raffle. More
Antonio is the most transparent and hardest working I cannot tell you how impressed we were with the honesty, integrity and efforts by Antonio in finding us a preowned Honda HRV. He clearly laid out th I cannot tell you how impressed we were with the honesty, integrity and efforts by Antonio in finding us a preowned Honda HRV. He clearly laid out the pro and cons with other options and he listen closely to match our needs and price point. He was very transparent on prices he could offer and the no haggle no BS was so refreshing to see. We had worked with several big lot dealers in Kenosha and Racine and found them to be not interested in helping us and only wanting to sell us their new cars. We highly recommend Antonio Escarpita for both Preowned and New. You will not be disappointed. More
scheduled maintenance Work done correctly and on-time. Car was washed and cleaned afterwards which is a nice finishing touch. Highly reputable dealer. Dealer also offers Work done correctly and on-time. Car was washed and cleaned afterwards which is a nice finishing touch. Highly reputable dealer. Dealer also offers a generous shuttle service feature. More
2nd time with this dealership & both experiences were great! This is my 2nd Subaru - leased the first and bought this one. Both experiences were great. Bryan Spigarelli was so easy to work with in negotiating This is my 2nd Subaru - leased the first and bought this one. Both experiences were great. Bryan Spigarelli was so easy to work with in negotiating this purchase. Having a previous Subaru also shows me this dealership's service department is just as focused on my satisfaction after the purchase. I have recommended both Bryan and this dealership to friends, family and my insurance agent. More
Front wheel bearing & hub driver's side 2nd time going to this service department. 1st time was excellent as they got me a rental car right away when they new it was going to be an overnight 2nd time going to this service department. 1st time was excellent as they got me a rental car right away when they new it was going to be an overnight repair. This last time they gave me a ride home due to lack of loaner cars available. The ride home was very nice anyway. The repair worked great! unfortunately i was not able to use my wheel alignment coupon due to it not specifically spelled out on my repair bill even though the service guy said i had to get one after the hub was replaced. More
Extremely satisfying Shawn Klug spent the entire day with us. He was patient, very knowledgeable,explained every question we had,and actually made the buying experience no Shawn Klug spent the entire day with us. He was patient, very knowledgeable,explained every question we had,and actually made the buying experience non- painful. I would highly recommend him. More
Far exceeded my low expectations To be honest, I don't trust dealers. We've all had or at least heard of awful experiences with them. I wasn't expecting anything different, but they e To be honest, I don't trust dealers. We've all had or at least heard of awful experiences with them. I wasn't expecting anything different, but they ended up having a used car I wanted for a surprisingly good price. Assuming it was too good to be true, I went to see it but expected to find some hidden problems (I know my way around a car), but to my great surprise, the car really was in fantastic condition. Then came the negotiations. They played the usual hardball, but without too much effort, we were able to agree on a deal that I felt happy about. They gassed and washed it before I took ownership and it was overall a favorable experience with little hassle. I can honestly say I would work with them again, but it always helps to understand cars and what things are worth. Bring someone with you or start learning if not. Hope it helps! Chris More
Great experience We purchased a new car from Shawn, and a process I thought would take forever was smooth and easy. Shawn is not only knowledgeable but also one of the We purchased a new car from Shawn, and a process I thought would take forever was smooth and easy. Shawn is not only knowledgeable but also one of the kindest people I’ve ever met. No pressure, no problem. More