Schlossmann Subaru City of Milwaukee

Outstanding Dealership This is truly a 5 star dealership! A knowledgeable, courteous staff. Ed Wrathall was a pure pleasure to work with. He made this an exceptionally "pain This is truly a 5 star dealership! A knowledgeable, courteous staff. Ed Wrathall was a pure pleasure to work with. He made this an exceptionally "pain free" experience. I drove down from the Oshkosh area based on other customer reviews, and their attention to my online request for a quote. I wasn't disappointed. I have never liked the car buying process until now. As of now, they have one very satisfied customer. I see no reason why I would look elsewhere in the future. More

helpful and patient As an infrequent car buyer I appreciated the extra time spent informing me of all the new features and options. All were friendly and patient. As an infrequent car buyer I appreciated the extra time spent informing me of all the new features and options. All were friendly and patient. More

why an Outback After checking all the SUV's at the Milw auto show I found 6 vehicles that passed all 25 of my criteria. With further review and the lifetime powertra After checking all the SUV's at the Milw auto show I found 6 vehicles that passed all 25 of my criteria. With further review and the lifetime powertrane warranty I had to test drive the outback. That and great staff closed the sale. I'm thrilled. I have 200 miles on it and can't wait to hit the road tomorrow. More

Recall Work. Finished Fast, Friendly,helpful service department. Great Job. Will return for all my service. Eric Schaefer was helpful setting my appointment time a Finished Fast, Friendly,helpful service department. Great Job. Will return for all my service. Eric Schaefer was helpful setting my appointment time and explaining any questions that I have about my outback. More

Exceptional This was by far my best experience ever when buying a car. Everyone involved was so helpful, friendly and informative. All made me feel welcome and im This was by far my best experience ever when buying a car. Everyone involved was so helpful, friendly and informative. All made me feel welcome and important. More

Exceptional Oil change and tire rotation and car wash took 50 minutes In the past took 90 minutes I think 45 to 50 min should be the norm. Enjoyed the bag of p Oil change and tire rotation and car wash took 50 minutes In the past took 90 minutes I think 45 to 50 min should be the norm. Enjoyed the bag of popcorn in car that was given to me by service rep More

Thorough Every step of the process was full of friendly consideration by all team members. Offered beverages, smiles, and there were several moments that helpe Every step of the process was full of friendly consideration by all team members. Offered beverages, smiles, and there were several moments that helped to make me feel welcome and cared for. More

Nice Surprise I live in Racine, WI. I entered data into the True Car site and got immediate response from three Subaru dealerships...all north of Racine. Subaru C I live in Racine, WI. I entered data into the True Car site and got immediate response from three Subaru dealerships...all north of Racine. Subaru City was the closest so I went with them, and I'm glad I did. Liz was very respectful of my work schedule and sleep hours (I work night shift) but we were finally able to work out a date for me to meet with a salesperson. They day I went to the dealership I purchased my Legacy. Sarah Moreno showed me the features of the car when we went for the test drive and could answer all of my questions. She was very patient and helpful, she even programmed my cell phone with Bluetooth before I left. I financed part of the cost of the car and Sarah Rabideau made the process quick and easy. All the staff I encountered at Subaru City were pleasant and polite. The facility is very clean. I would definitely recommend Subaru City to friends and family. More

Excellent service Mandi and Scott handled a myriad of customers, treating each one of them as though each was the only customer. They were professional and personable Mandi and Scott handled a myriad of customers, treating each one of them as though each was the only customer. They were professional and personable and when it was my turn, treated me as if I were the only customer. More

Very smooth experience from professional staff One of the few dealerships which was willing to give us real numbers without wasting half a day going through the sales "process". No surprises therea One of the few dealerships which was willing to give us real numbers without wasting half a day going through the sales "process". No surprises thereafter either. Other than some slight uncertainty of the car delivery date, everything was smooth and easy start to finish. More