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Schlossmann Subaru City of Milwaukee

Milwaukee, WI

4.8
2,073 Reviews

4640 S 27th St

Milwaukee, WI

53221

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Showing 2,073 reviews

September 27, 2016

Great car, knowledgable salesperson Very easy process. Fair price on the exact car I wanted. Salesperson made it a fun experience too. Since when is car shopping fun. Love my new Leg More

by New Subaru Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pender, Robert Grzegorzewski
September 27, 2016

Nick Schaefer Nick was quite unfriendly and would not call to see when other part would be in for our other recall for Air bag, he told us we had to call Subaru. H More

by JJBEUTH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Schaefer
Nov 25, 2016 -

Schlossmann Subaru City of Milwaukee responded

We are very sorry for the poor customer service you received and we will use your feedback for future training. We have reviewed your situation with Eric and the rest of our team for improving our guest experience. If I can help in any way please let me know. Bruce Larsen-General Manager

September 27, 2016

Quick, thorough complete service Jason and his team were a great help and got me on the road quickly.T hey were thorough an knowledgeable. I have been very pleased with the service. More

by dor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason O'Donnell
September 26, 2016

on time and efficient Although the dealership was extremely busy my car was serviced on time. All were friendly and customer lounge was clean and comfortable. My car was ni More

by kjamieson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason O'Donnell
September 25, 2016

Service consistently below expectations. Despite having an appointment, I waited 1.5 hbut could not pick up ours before car was seen by a mechanic. Then waited another 1.5 hours before conta More

by RJGOVIER
Recommend Dealer
No
Employees Worked With
Mario Mendoza
September 23, 2016

Unnecessary Delays Dissatisfied with the lack of follow up and follow through. The service manager never returned my call. The service rep was rude. First poor experi More

by michael.lena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mandi Borrego
September 23, 2016

Friendly and knowledgeable The service department is always friendly. They seem to genuinely care about their customers and jobs. If there's an issue they are able to explain it More

by BETHSCOOKING4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason O'Donnell
September 23, 2016

Quick and easy Had to replace a recalled part and was told an hour but was in and out in 30 minutes. Free soda too :) One of the few dealerships I have liked taking More

by BOBGOODMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer
September 22, 2016

Straight Shooters We found a vehicle online, made an appointment for the next day and were greeted by no less than 3 staff. Eric answered all our questions and provide More

by dbowen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Meeker
September 22, 2016

body shop repairs very and excellent and speedy service. not only did they do a great job but they cleaned it making it looking like new. great work. More

by KENNETH PISAREK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SASENA FAIRBANKS
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