
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Great car, knowledgable salesperson Very easy process. Fair price on the exact car I wanted. Salesperson made it a fun experience too. Since when is car shopping fun. Love my new Leg Very easy process. Fair price on the exact car I wanted. Salesperson made it a fun experience too. Since when is car shopping fun. Love my new Legacy! More
Nick Schaefer Nick was quite unfriendly and would not call to see when other part would be in for our other recall for Air bag, he told us we had to call Subaru. H Nick was quite unfriendly and would not call to see when other part would be in for our other recall for Air bag, he told us we had to call Subaru. He was not very helpful at all. Should not be in the Customer Service field. More
Quick, thorough complete service Jason and his team were a great help and got me on the road quickly.T hey were thorough an knowledgeable. I have been very pleased with the service. Jason and his team were a great help and got me on the road quickly.T hey were thorough an knowledgeable. I have been very pleased with the service. More
on time and efficient Although the dealership was extremely busy my car was serviced on time. All were friendly and customer lounge was clean and comfortable. My car was ni Although the dealership was extremely busy my car was serviced on time. All were friendly and customer lounge was clean and comfortable. My car was nice and clean, both in and out, and work done was explained when finished. More
Service consistently below expectations. Despite having an appointment, I waited 1.5 hbut could not pick up ours before car was seen by a mechanic. Then waited another 1.5 hours before conta Despite having an appointment, I waited 1.5 hbut could not pick up ours before car was seen by a mechanic. Then waited another 1.5 hours before contacted and told a new part needed to be ordered. I was then offered a ride. More
Unnecessary Delays Dissatisfied with the lack of follow up and follow through. The service manager never returned my call. The service rep was rude. First poor experi Dissatisfied with the lack of follow up and follow through. The service manager never returned my call. The service rep was rude. First poor experience there.... More
Friendly and knowledgeable The service department is always friendly. They seem to genuinely care about their customers and jobs. If there's an issue they are able to explain it The service department is always friendly. They seem to genuinely care about their customers and jobs. If there's an issue they are able to explain it well. Service is quick and a car wash is included. Waiting area is comfortable and provides various chairs/tables to accommodate the waiting customers' needs. More
Quick and easy Had to replace a recalled part and was told an hour but was in and out in 30 minutes. Free soda too :) One of the few dealerships I have liked taking Had to replace a recalled part and was told an hour but was in and out in 30 minutes. Free soda too :) One of the few dealerships I have liked taking my car too. More
Straight Shooters We found a vehicle online, made an appointment for the next day and were greeted by no less than 3 staff. Eric answered all our questions and provide We found a vehicle online, made an appointment for the next day and were greeted by no less than 3 staff. Eric answered all our questions and provided clear and timely details on trade and finance options. We rolled out in under two hours all in ... wonderful experience. More
body shop repairs very and excellent and speedy service. not only did they do a great job but they cleaned it making it looking like new. great work. very and excellent and speedy service. not only did they do a great job but they cleaned it making it looking like new. great work. More