Schlossmann Subaru City of Milwaukee

Oil,filter and Lube. Tire rotation and inspection. Sean was very good at the service desk. Got a chance to talk to my salesman, Mike Pender. That is always a pleasure! My service was free due to my Sean was very good at the service desk. Got a chance to talk to my salesman, Mike Pender. That is always a pleasure! My service was free due to my protection/service plan that I chose when I purchased the vehicle. I believe that at the end of the day, I will have saved a lot of money. More

New Car Purchase Pleasant surroundings within the dealership. My husband had spoken with a sales person on an earlier visit, taking a test ride with Bryan Spigarelli. Pleasant surroundings within the dealership. My husband had spoken with a sales person on an earlier visit, taking a test ride with Bryan Spigarelli. While it takes us a while to decide to purchase a car, several months later we both went back and purchased a new Subaru Outback. More

Great Service I purchased my first Subaru (Outback) very pleased with the buying experience and the car. Had remote start installed at a later date, the service dep I purchased my first Subaru (Outback) very pleased with the buying experience and the car. Had remote start installed at a later date, the service department was just as interested in making the customer experience a good one as the sales department was. More

Continues problem I never owned a car prior with the bulb issues like this car has. This is my third visit due to light bulbs going out. I have decided that my future I never owned a car prior with the bulb issues like this car has. This is my third visit due to light bulbs going out. I have decided that my future car WILL NOT be a Subaru. Let me add... I am not upset at the service department for this. I feel that he/they did what he could for me, and overall, did a professional job to help the matter. Although the cost of replacing was way too high. If this is just a way to make more money on these vehilcles, you may want to think up a new way. I feel that the car has a hightened safety record, that's way I bought it. Now I feel the car is WAY overrated with this problem going on. Headlights, taillites, blickers and all around lights going out all the time is a serious hazzard to the road. So serious you can be ticketed for them going out. Who wants to purchase a car for over $30,000 and get ticketed for bulbs going out? Something should be done about this. Subaru is clearly not as great as we are sold on. I am honestly affraid to purchase another Subaru. More

I've always had an excellent expeience & quick service I am always pleased with the knowledge and courtesy of the service staff and I love that my vehicle is always washed. I am also amazed that I can get I am always pleased with the knowledge and courtesy of the service staff and I love that my vehicle is always washed. I am also amazed that I can get in and out in about an hour for routine service. More

First Class Service My recent visit to Schlossmann Subaru City was for an oil change. I recently lease my 2016 Subaru Legacy about 6mths ago and have been extremely happy My recent visit to Schlossmann Subaru City was for an oil change. I recently lease my 2016 Subaru Legacy about 6mths ago and have been extremely happy with my choice. The customer service reps at Subaru have always made me feel welcomed and special when ever I have a service done. They are prompt, courteous and very thorough when inspecting my car. The waiting room is always clean and well stocked with water, juice and snacks for their customers and I was done in literally 45 mins from check in, until my name was called that my car was done. I would highly recommend Scholossmann Subaru City on south 27th Street to anyone. Kudos to your team. More

Great experience I don't usually pen reviews but I wanted to express my opinion on our hunt for the perfect car. Fiz was very knowledgeable regarding the inventory and I don't usually pen reviews but I wanted to express my opinion on our hunt for the perfect car. Fiz was very knowledgeable regarding the inventory and the whole car buying experience. He was patient, answering all our questions, and he did not "push" us at any time during the process. The experience was as enjoyable and exciting as you could hope for in purchasing a car. I would definitely recommend the dealership, everyone was super friendly and helpful, and by the way I am very happy with our new car! More

Excellent customer service. Our salesman was excellent. Superior knowledge of the vehicle. Easy to work with. Spent plenty of time with us and made sure all of our questions Our salesman was excellent. Superior knowledge of the vehicle. Easy to work with. Spent plenty of time with us and made sure all of our questions were answered. Highly recommend. More

Saturdays are not a good day We had a 10:30 appointment to which we were 10 min. early for. We were told it would be about an hour for an oil change. Wow, really? After an hour an We had a 10:30 appointment to which we were 10 min. early for. We were told it would be about an hour for an oil change. Wow, really? After an hour and a half we walked back to service to see what was happening. The service agent said see was waiting for our keys that were on the desks next to hers'. While the agent was very nice, and the issue not being fully her fault, it was a bit disheartening to have to wait longer then needed. This tells me that a better system of getting the key from the tech to the agent is needed. More