Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Friendly and knowledge staff. The process was easy, from choosing a vehicle to financing.The no interest financing is why I chose to buy now rather than wait until spring. The process was easy, from choosing a vehicle to financing.The no interest financing is why I chose to buy now rather than wait until spring. More
High prices, would not match other Subaru dealership price I was very disappointed in the Schlossmann dealership. It was my first time going there, I usually go to the Wilde Subaru dealership. The price at thi I was very disappointed in the Schlossmann dealership. It was my first time going there, I usually go to the Wilde Subaru dealership. The price at this dealership for a synthetic oil change was $15 higher than at Wilde. When I asked if they had any coupons or if they would match the other dealership's oil change price, they refused and were unwilling to compromise at all. Very disappointed. I will be going back to Wilde from now on. More
Fantastic experience The buying process went quite quickly and was completely painless. Recently had my 6k mile/6 month checkup which was also very quick. Their service de The buying process went quite quickly and was completely painless. Recently had my 6k mile/6 month checkup which was also very quick. Their service department has been awesome to deal with and dropoff/pickup is one of the most pleasant customer service experiences I've ever had. Even when I caught a screw in my tire and had to go in for my tire warranty, everything went swimmingly. More
Great service, friendly service. I had service done many times at Subaru City. Always friendly, always helpful and prompt. My last service consultant Moon was extremely courteous an I had service done many times at Subaru City. Always friendly, always helpful and prompt. My last service consultant Moon was extremely courteous and friendly. More
replacement parts I needed a few parts (wiper, light bulb). The parts were ordered, arrived in a timely manner, and were the correct ones. The pieces were installed q I needed a few parts (wiper, light bulb). The parts were ordered, arrived in a timely manner, and were the correct ones. The pieces were installed quickly and properly. However, I found the $50 price tag just for the labor to install those 2 items excessive!! This was especially true since both parts just needed to be 'popped in.' The service didn't require any other parts to be removed and only took a few minutes to complete. In that regard I was very unhappy and stated my opinion at the time of the service. More
Great Experience Easily made appointment on line for routine maintenance and even received an appointment reminder. Was able to drive right into the garage and was imm Easily made appointment on line for routine maintenance and even received an appointment reminder. Was able to drive right into the garage and was immediately greeted by Sean, who was amazing throughout the process. Waiting area very comfortable with TV, drinks (non-alcoholic ;) and snacks available, and a bathroom close by. The car was ready in less time than promised, and they even hand-dried my car after the free wash. I have never had any other dealership do THAT before :) More
oil change/Loaner vehicle When we purchased our vehicle we were told that it would not be a problem getting a loaner when service needed to be done. When I dropped the vehicle When we purchased our vehicle we were told that it would not be a problem getting a loaner when service needed to be done. When I dropped the vehicle off I was informed that you needed to get on a list for a loaner. That I did not understand. More
Great place to purchase a vehicle I have purchased my third Subaru at this location, making it my fourth car purchased from this Dealer family (including one Dodge Caravan when the loc I have purchased my third Subaru at this location, making it my fourth car purchased from this Dealer family (including one Dodge Caravan when the location was a Dodge dealership). Every purchase has been done with a friendly sales staff who takes the necessary time to answer all questions posed prior to purchase. The most recent purchase, along with prior purchases, were at a fair price. I would highly recommend coming to this Dealership for purchases in the future, More
EXCELLENT SERVICE Subaru City of Milwaukee was just excellent in fixing our car's problem - the staff were all extremely knowledgeable and friendly and courteous. Most Subaru City of Milwaukee was just excellent in fixing our car's problem - the staff were all extremely knowledgeable and friendly and courteous. Most important they did an outstanding job in finding out what the problem was with the car and then fixing it. More
Subaru Lease ended and purchased my first Subaru Ed Wrathal was extremely helpful from start to finish. I was undecided on my purchase plans, he was able to guide me to the perfect purchase. He was Ed Wrathal was extremely helpful from start to finish. I was undecided on my purchase plans, he was able to guide me to the perfect purchase. He was very patient and provided excellent customer service. I bought my first car from Ed 14 years ago and have been happy with every purchase since. More