Schlossmann Subaru City of Milwaukee

2018 Subaru Outback Touring Very good, low pressure sales. Good pricing. Jeff reviewed all the features in detail. Very friendly and professional service from the whole staff. Ex Very good, low pressure sales. Good pricing. Jeff reviewed all the features in detail. Very friendly and professional service from the whole staff. Excellent overall experience! More

Great service Everyone was very helpful, which made buying from out of state possible for me. I contacted Subaru City via email and they responded promptly. I was a Everyone was very helpful, which made buying from out of state possible for me. I contacted Subaru City via email and they responded promptly. I was able to negotiate my purchase over the phone so that I was able to come in prepared to buy. Everyone was very nice and I LOVE my Hyper blue Crosstrek!!! More

a pleasure to do business with! a GREAT full service dealership. They bend over backwards to make sure the customer is happy. Everyone is always friendly and helpful. A great expe a GREAT full service dealership. They bend over backwards to make sure the customer is happy. Everyone is always friendly and helpful. A great experience. More

Service ok but hindered by the frustrating owner's manual I regard this dealership as having one of the best service departments of any dealer I have purchased from. However, this time I had to return the nex I regard this dealership as having one of the best service departments of any dealer I have purchased from. However, this time I had to return the next day after my car's 2-year service. I had asked the rep to advise on a problem getting the hatch control in the cab to work. She told me it would have to be reset. It wasn't I discovered after getting home, so I had to return the next day. Another rep advised when I returned. I will say that the rep who checked my car in was a little too quick writing my service up, though not unsatisfactory. It was a matter of style. The service rep who correctly advised me the next day (at the original rep's request) was more laid back and did not mind spending a few minutes explaining things. It turns out the instruction manual is WAY too inadequate on explaining solutions to this problem and to operation of various other features as well. Subaru should have subjected that manual to a good editor--btw the condensed manual is no good either. They must have had attorneys write the manual so as to avoid responsibility for incorrect operation of any feature--by making instructions obscure and needlessly complex. I advise them next time to submit their manuals to an interested member of the public who knows little about the technicalities of cars to ensure that the manual is useful to customers. Its hundreds of pages of gibberish are nothing but frustration now. More

Good repainted. Had to get my hood repainted on my Outback. I given a loner for the entire time and my car looks great. Great staff in the body shop, too! Had to get my hood repainted on my Outback. I given a loner for the entire time and my car looks great. Great staff in the body shop, too! More

Quick, Efficient, Knowledgeable, Helpful The staff is very helpful with all the questions and concerns I had before my purchase and after the sale. They went above my expectations. Very happy The staff is very helpful with all the questions and concerns I had before my purchase and after the sale. They went above my expectations. Very happy with this dealership. More

Great Job Sean O'Hara and staff did a great job diagnosing my car's problem, ordered warranty parts, and scheduled the return visit for resolution. Great job so Sean O'Hara and staff did a great job diagnosing my car's problem, ordered warranty parts, and scheduled the return visit for resolution. Great job so far! More

Routine maintenance I was greeted right away when I brought my car in for routine maintenance. All was completed in less time than I was told and included a badly needed I was greeted right away when I brought my car in for routine maintenance. All was completed in less time than I was told and included a badly needed car wash. Everyone was friendly and professional. More

Always on point Joe Lopez is the youngest & best master tech as Subaru city. I wouldn’t let anyone else service my car. He does a great job, takes pride in his job, a Joe Lopez is the youngest & best master tech as Subaru city. I wouldn’t let anyone else service my car. He does a great job, takes pride in his job, and always does things to the highest standard. More

Service is excellent Schlossman’s Subaru is the most fantastic dealership. They shuttle me to the airport, keep my car for a week, wash and safety check it, pick me up at Schlossman’s Subaru is the most fantastic dealership. They shuttle me to the airport, keep my car for a week, wash and safety check it, pick me up at the airport and I drive home in a clean, safe car! What can be better than that service. More