Schlossmann Subaru City of Milwaukee

Eric was awesome! Eric Thill was my sales person and he was awesome. I'd recommend him and the dealership to all my friends! He made me feel comfortable and I appreciat Eric Thill was my sales person and he was awesome. I'd recommend him and the dealership to all my friends! He made me feel comfortable and I appreciated the donuts! More

Walking the walk As the old adage goes, if you talk the talk you need to walk the walk. When I purchased my car from Subaru City they said they were going to provide t As the old adage goes, if you talk the talk you need to walk the walk. When I purchased my car from Subaru City they said they were going to provide the best service and support of any dealership-anywhere. Big talk. Unfortuanately for me, they were given a chance to prove it due to issues with a used vehicle purchased used from them. I have to say, they walk the walk. I got a level of service I did not expect. They have swagger and it's easy to say why. Considering how busy they were, it was truely impressive. More

Top notch service department As always the people in the service department were courteous and not only met our expectations, but exceeded them. I recommend Schlossmann Subaru Ci As always the people in the service department were courteous and not only met our expectations, but exceeded them. I recommend Schlossmann Subaru City to all of our family and friends. This time, because we had a longer wait, we went to the new car showroom. The sales reps were as friendly and helpful as those in the service department. If you are looking to buy, or just to find reliable and honest repair technicians check out Schlossmanns. More

Satisfied Customer From the moment I walked in the door I realized the Schlossmann's team goal was to guarantee a positive, satisfying customer experience. All the staf From the moment I walked in the door I realized the Schlossmann's team goal was to guarantee a positive, satisfying customer experience. All the staff were friendly and accommodating while I checked out the recent model of Forester, which I already knew was the model I wanted. Eric provided an informative test drive, pointing out the new features. Up until now, I had always purchased a vehicle, but this time around decided to lease. Eric walked me through the leasing process, and made it easy and painless. Sandra finalized all the financial options, and provided helpful information on options I hadn't considered. Both Eric and Sandra were courteous, professional, and extremely knowledgeable in their area of operation. I was highly satisfied with my leasing experience and would highly recommend this dealer. More

Excellent customer service! Everyone at Schlossmann Subaru was professiona and courteous. They answered all my questions and in a timely manner. They were respectful of my time Everyone at Schlossmann Subaru was professiona and courteous. They answered all my questions and in a timely manner. They were respectful of my time and what I was looking for. They negotiated fairly and valued my business. They never rushed or pressured me. They spent as much time as I needed in the purchasing process and also when I picked up the car, making sure I understood all the features of the car before I drove off. The communication along the way has been outstanding! I will recommend Schlossmann Subaru and my salesman, Bryan Spigarelli, to everyone I know. More

Purchase Excellent customer service and vehicle. Our sales rep did an excellent job. Very professional and knowledgeable. We will certainly recommend him. Than Excellent customer service and vehicle. Our sales rep did an excellent job. Very professional and knowledgeable. We will certainly recommend him. Thank you! I love my new car! More

Excellent Customer Experience Adjustment What could have been a not-so-great maintenance visit was turned into an excellent display of superior customer service by Sean. He recognized the is What could have been a not-so-great maintenance visit was turned into an excellent display of superior customer service by Sean. He recognized the issue and made the necessary offerings and adjustments. I certainly know I will return to Subaru City for future maintenance/service when needed, as they indeed recognize the importance of an excellent customer experience! Thank you. :-) More

Second-time customer Leased an Impreza in 2014; came back and just leased another one to take its place. We easily reached agreement on terms. The entire process was as sm Leased an Impreza in 2014; came back and just leased another one to take its place. We easily reached agreement on terms. The entire process was as smooth as any I've ever had with a car dealer. More

Excellent They were very attentive to my needs. Martha made every effort to find the vehicle that I was looking for . Thanks to Martha for making it an enjoyabl They were very attentive to my needs. Martha made every effort to find the vehicle that I was looking for . Thanks to Martha for making it an enjoyable experiences More

Good overall Without making an appointment I took my Forester in for a 6-month service, a CVT recall, and a tire repair. All three took 3 hours. I was expecting it Without making an appointment I took my Forester in for a 6-month service, a CVT recall, and a tire repair. All three took 3 hours. I was expecting it to take longer. The only bad thing is that they charge twice the normal price for tire repair. $60 (with tax) vs. $30 at most other dealerships. More