
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Great service in a sensitive situation I was in need of a used car due to a carjacking in which my car was totaled. Kyle was incredibly sensitive to my needs and the traumatic situation tha I was in need of a used car due to a carjacking in which my car was totaled. Kyle was incredibly sensitive to my needs and the traumatic situation that lead to my need to buy a car. He was very patient with my questions, not at all pushy, and was able to meet my budget and provide me with my dream car. I am excited to return to Schlossmann for future services on my subaru, and will eagerly direct friends and family to Schlossmann for their car needs. Thank you again! More
Squeaky Belt I brought my new Outback in for a squeaky belt, and they replaced it! Washed my car also. Mario was wonderful. Thank you, Cheryl Westrick I brought my new Outback in for a squeaky belt, and they replaced it! Washed my car also. Mario was wonderful. Thank you, Cheryl Westrick More
service department has never let us down. service staff very helpful,kept us informed when the work couldn't be finished on time,also needed a ride home .when we picked up the Forester it wa service staff very helpful,kept us informed when the work couldn't be finished on time,also needed a ride home .when we picked up the Forester it was very clean and washed. More
Very good experience. Looking for a car started as a stressful venture, but Schlossmann's stood apart from the other 10 dealerships I visited in a two week span. In the end Looking for a car started as a stressful venture, but Schlossmann's stood apart from the other 10 dealerships I visited in a two week span. In the end I chose to purchase from Schlossmann Subaru because of the friendly and helpful service. Very happy with my new Subaru Impreza. More
Exceptional Jason Spilka my sales associate is very knowledgeable with the Subaru. He got me into a vehicle that was better than what I originally wanted. He list Jason Spilka my sales associate is very knowledgeable with the Subaru. He got me into a vehicle that was better than what I originally wanted. He listen to my wants and needs and that is exactingly what he wanted. Sam the Finance Manager had everything ready for us and got us going super fast. The General Manager Bruce Larson Made this whole deal happen without any problems whatsoever. Thank you Subaru City you guys are family. 5th vehicle I have purchase. First was a 2012 Mitsubishi Lancer second 2015 Subaru Legacy Third 2015 Impreza fourth 2016 Legacy and now a 2017 Impreza More
Great Customer Service!!!!! I recently purchased a 2017 Subaru Impreza Hatchback From Ed. He was absolutely amazing!! This was my first time buying a car and I was terrified. He I recently purchased a 2017 Subaru Impreza Hatchback From Ed. He was absolutely amazing!! This was my first time buying a car and I was terrified. He made me feel comfortable about my choice. I did not feel forced or rushed to do anything. He explained everything to me so well that making this first time buy for me fun and not stressful. Thank you SO much Ed! I truly do LOVE my Subaru. More
Very personal Eric in service has been great over the yeats. He recommended Jason S as a sales rep. He was not pushy and listened to me. I was not planning on purch Eric in service has been great over the yeats. He recommended Jason S as a sales rep. He was not pushy and listened to me. I was not planning on purchasing a new car at this time, both men understood that and appreciated my circumstances. More
Professionalism and courtesy Mandi provided excellent professionalism and courtesy towards my vehicle's service needs and in customer care. I am thankful for the coupon and for th Mandi provided excellent professionalism and courtesy towards my vehicle's service needs and in customer care. I am thankful for the coupon and for the excellent service to my vehicle. More
Bad paint & service For a very small nick in paint I was told 2 days. 4 week days and 2 weekend days and after I left two calls I finally heard back. Only to go in and pa For a very small nick in paint I was told 2 days. 4 week days and 2 weekend days and after I left two calls I finally heard back. Only to go in and paint job was dark spotty and had a dull look. This is a new Subaru Forester 2017! Not only that but my fender was scratched up. No one said anything until I said something. Now I am back in the loaner going on a second week without my brand new car. No apology no compensation they just told me to get back in the loaner. Terrible way to treat anyone let alone a customer who bought a $30,000 car from them. More
Purchasing a Subaru All the employees at this dealership were courteous and professional. The purchasing process itself went smoothly and each step was completed promptly All the employees at this dealership were courteous and professional. The purchasing process itself went smoothly and each step was completed promptly. You can tell that the people here are genuinely concerned about customer satisfaction by the way that they work and regularly check for your understanding/ask about whether you have any questions. More