Schlossmann Subaru City of Milwaukee

Great buying experience The sales staff knows their product and do everything it takes to deliver that you need. Hats off to management finance and sales staff. These people The sales staff knows their product and do everything it takes to deliver that you need. Hats off to management finance and sales staff. These people really like what they do...even Fiz, who is all business! Sam was great and kept things moving despite serious distraction due to the high demand for the free coffee. More

Very helpful and considerate I have come in contact with many associates and have always been treated with respect and courtesy! Jim Lemke was excellent at showing me many of the I have come in contact with many associates and have always been treated with respect and courtesy! Jim Lemke was excellent at showing me many of the controls in the car. More

Just the best!!! Everyone there is very friendly and not pushy. They answered all of my questions and let me talk with one of the mechanics. There was zero pressure to Everyone there is very friendly and not pushy. They answered all of my questions and let me talk with one of the mechanics. There was zero pressure to purchase a car. That's unheard of! But then the cars sell themselves and this is my first Subaru. Normally you get the feeling that a dealership just wants your money. Not so at Subaru City! There you get the feeling that you are part of a family and they want to take care of you for life. I have owned my car for 3 days and have already recommended them to 6 people. I do have to apologize I did meet a few other employees who were very polite and did help me with somethings but I do not remember their names. When I come in for service I will get their names and be sure to mention them. More

Great Customer Service. We were looking for car, at first more of just exploring our options, at which point the old car gave up the ghost. The employees were very helpful in We were looking for car, at first more of just exploring our options, at which point the old car gave up the ghost. The employees were very helpful in finding a replacement that fit. The experience was a pretty positive one, especially during a somewhat stressful time. More

Quick and Easy I did a considerable amount of research online about what I wanted. Once I knew, I sent a text to Jeremy, the sales manager, and he sent me back a pri I did a considerable amount of research online about what I wanted. Once I knew, I sent a text to Jeremy, the sales manager, and he sent me back a price/payment within an hour. He was spot on with the price! I told him when I would be in to pick up the car and emailed him my information ahead of time. When I arrived, the car was ready and I was on my way home in 45 minutes. More

Awesome!! Great customer service! Subaru has a great reputation of being the BEST! Glad I finally decided to lease a Subaru. Keep up the good work!! Will refer my friends to check ou Subaru has a great reputation of being the BEST! Glad I finally decided to lease a Subaru. Keep up the good work!! Will refer my friends to check out your dealership. More

Excellent! Staff and service were excellent overall. Attentive to every detail, question and got us in and out quickly. Moon was also very personable and also sh Staff and service were excellent overall. Attentive to every detail, question and got us in and out quickly. Moon was also very personable and also showed me new tires that would be an option in the future for us, when it comes time to replace. More

Purchase Used Car -Nissan We worked with Bryan S. and he was very helpful. He was not an aggressive salesman. He catered to our needs and gave us all the information on the veh We worked with Bryan S. and he was very helpful. He was not an aggressive salesman. He catered to our needs and gave us all the information on the vehicle. Bryan was friendly and courteous. He wanted to help us find the vehicle we were looking for. More

Had to bring car back a second time to get the problem fixed I brought my car in for service because the tire light would not go off regardless of the fact that all the tires were properly inflated at the correc I brought my car in for service because the tire light would not go off regardless of the fact that all the tires were properly inflated at the correct pressure. The team replaced one of the tire sensors and my husband was not even home with the car and the tire light came on again! So another appointment was scheduled for the next morning and the remaining 3 tire sensors were replaced. Why the staff did not know this should have been done in the first place is interesting, and makes me wonder how it is determined with any accuracy which of them really need replacing! These sensors are seemingly unreasonably expensive to replace (which is a comment we here universally), so the additional $400+ that was not anticipated in the first place was a disappointing development. Regarless of the circumstances, the team was marvelous, as always. Thank you. More

Positive, Professional, and Low Pressure Subaru City was recommended by my son-in-law. He had already purchased two vehicles from them, and was happy not only with the Subarus, but with the Subaru City was recommended by my son-in-law. He had already purchased two vehicles from them, and was happy not only with the Subarus, but with the purchasing process. I have to say that he did not exaggerate. I came in rather nervous, but the salesman, Eric Thill, was very friendly, thorough, and, happily, low pressure. The whole leasing process did not take very long at all. And, so far, I am very happy with my Subaru Legacy. More