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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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May 28, 2023

Excellent service, very friendly and professional people, great waiting area. The car was ready even before it was promised. More

by SK1100SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Schaumburg Toyota responded

Happy to work with you on your auto needs. Thanks for sharing!

May 20, 2023

The dealership waiting area is spotless and wonderfully comfortable. My favorite service advisors are Rafael Sanchez and Steve Krueger. They're very customer-focused and personable. I always trust their ad More

by MsTaken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krueger
May 22, 2023 -

Schaumburg Toyota responded

We are thrilled to hav eyou as our customer! Thanks for sharing!

May 14, 2023

Good fast service friendly clean waiting area. Would recommend to anyone looking for service on ther Toyota vehicle More

by g.rubenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Schaumburg Toyota responded

Thanks for being our customer and for sharing your thoughts!

May 11, 2023

Since I bought my vehicle, they have provided awesome and dedicated service. The staff is always courteous and helpful - a friendlier bunch could not be asked for. More

by Akpos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Schaumburg Toyota responded

We are thrilled to have wonderful customers like you! Thanks for sharing.

May 09, 2023

Service was quick and went very well no problems. Will continue to use the service department. More

by wolfpack24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Schaumburg Toyota responded

Glad to have you! Thanks for sharing.

May 09, 2023

I'm a first time Toyota buyer and am very satisfied with the dealership. The service people are knowledgeable and helpful. More

by mary jerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Schaumburg Toyota responded

It is always our pleasure working with you on your auto needs and look forward to assisting you for many years to come! Thanks for sharing, Mary!

April 03, 2023

Bart and his service team are fantastic! They made me confident that everything that needed to be completed for my vichle was taken care of. More

by pmkeatingsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Schaumburg Toyota responded

Glad we could help in keeping your vehicle in the best running condition. Thank you for sharing your thoughts and for being our customer!

March 22, 2023

Service is always quick and through. All of the service teams are professional and courteous. More

by ingraffia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 22, 2023 -

Schaumburg Toyota responded

Thanks for sharing your thoughts and for being our customer!!!!

January 27, 2023

Great dealership, got my new car from them. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. More

by Rauf
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Schaumburg Toyota responded

Happy to have you back! Thanks for your kind words. We appreciate your support.

January 19, 2023

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not More

by Alankurgan
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Schaumburg Toyota responded

We apologize and feel bad that we could not help you with your experience with your sunroof. Schaumburg Toyota has no authority to warrant your vehicle. This is decided by Toyota Motors and there have been no proven facts that the sunroofs are defective. Toyota Motors is quick to recall if they see an issue. We always suggest filing an auto insurance claim. If they find fault of the sunroof, they would subrogate against the manufacturers for you.

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