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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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March 22, 2023

Service is always quick and through. All of the service teams are professional and courteous. More

by ingraffia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 22, 2023 -

Schaumburg Toyota responded

Thanks for sharing your thoughts and for being our customer!!!!

January 27, 2023

Great dealership, got my new car from them. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. More

by Rauf
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Schaumburg Toyota responded

Happy to have you back! Thanks for your kind words. We appreciate your support.

January 19, 2023

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not More

by Alankurgan
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Schaumburg Toyota responded

We apologize and feel bad that we could not help you with your experience with your sunroof. Schaumburg Toyota has no authority to warrant your vehicle. This is decided by Toyota Motors and there have been no proven facts that the sunroofs are defective. Toyota Motors is quick to recall if they see an issue. We always suggest filing an auto insurance claim. If they find fault of the sunroof, they would subrogate against the manufacturers for you.

January 15, 2023

The service of excellent. Everyone was professional and very friendly. I will definitely will return to your location for all my needs More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 13, 2023

Everyone at Schaumburg Toyota is great, particularly Steve Lowell. I love bringing my car in for service. More

by MCR1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Schaumburg Toyota responded

It is always our pleasure working with you! Thanks for sharing!

January 07, 2023

Patrick is always very helpful and knowledgeable he always makes your dealership stand out from the crowd. More

by Jimgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick jost
December 15, 2022

outstanding service. Steve provided pertinent info regarding the condition of the car and future recommended services. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Schaumburg Toyota responded

Thanks for sharing. Your support is appreciated.

December 10, 2022

Very professional and timely with service. Would recommend to others.Got prompt service even when early. More

by challenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Schaumburg Toyota responded

Thanks for sharing your thoughts on your visit! We appreciate your suport.

November 04, 2022

The staff is professional and knowledgeable. The work was explained and options provided. The time it took to complete the work was close to the estimated time. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Donna! Your support is appreciated.

October 26, 2022

Long time Schaumburg Toyota Customer. Always had wonderful service and the Reps are very helpful. More

by sngoetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Christensen and Jack
Oct 26, 2022 -

Schaumburg Toyota responded

Happy to assist with your service needs! Thanks for the 5 stars and for sharing your thoughts!

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