Schaumburg Toyota - Service Center

Honest and Excellent Customer Service This dealership has an excellent service department. Their commitment to excellence makes me want to buy my cars and have them serviced at this deale This dealership has an excellent service department. Their commitment to excellence makes me want to buy my cars and have them serviced at this dealership. Christian Reburian thawed my frozen washer tank in record time and took the time to bring the frozen tank into the waiting room to respectfully show me why the washer spray did not operate. Mike Krueger took care of all my concerns. Mike listened to me as I explained that I had just recently purchased this 2013 Corolla from this dealership and had never added washer fluid. The previous owner must have added water instead of washer fluid. . The location of the washer tank made this impossible to see when the car was sold to me. Mike went to the used car sales manager. End result I was not charged. Honest efficient service. Everything possible was done to spare me any inconvenience. Highly recommend this service center ! More

THE BEST SERVICE EVER They fixed my windshield in a speedy time, every associate I talked to was so nice to us and made us feel great. We only buy cars here for a reason-Be They fixed my windshield in a speedy time, every associate I talked to was so nice to us and made us feel great. We only buy cars here for a reason-Best service, best quality best people. Thanks as always for helping us when we needed it! The guy who came and gave me the loaner was so nice. More

Front brake work was needed on my 2010 Corolla The workmanship and quality of work was outstanding, that's why I will always come back to have my three Toyotas serviced at this dealership's service The workmanship and quality of work was outstanding, that's why I will always come back to have my three Toyotas serviced at this dealership's service center. I was surprised on the cost for the work on the front brakes. Your website's service coupon states $ 199.95 for a front end brake job - pads, inspect calipers, add brake fluid is necessary and rotor resurfacing. AS I needed new rotors as well ( $ 174 ), I was informed on the final cost of $ 403.99 for the front brakes. If $ 199 plus $174 is for the front end, then my cost should have been $ 373 at a maximum, plus some credit for the work of not having to resurface the rotors. While the extra $ 30 plus is not a deal breaker, I was just surprised that the cost wasn't less. More

Efficient Car Service Bart Szuba was very helpful and advised me on what my car needs in the future considering that the car has pretty low mileage even though bought a few Bart Szuba was very helpful and advised me on what my car needs in the future considering that the car has pretty low mileage even though bought a few years already. Bart and the staff were efficient and did an excellent job servicing my car. More

Car Service The Toyota service time was extremely helpful, efficient, and friendly. I had an amazing experience especially given the fact that my services were on The Toyota service time was extremely helpful, efficient, and friendly. I had an amazing experience especially given the fact that my services were only recalls. More

Rafael rocks! Rafael is amazing! He's the best service person ever. He is very friendly and knowledgeable. The service team always works quickly and efficiently. Rafael is amazing! He's the best service person ever. He is very friendly and knowledgeable. The service team always works quickly and efficiently. We've never had any problems in the 20 years we've been going there. Thank you for all you do! More

No hassle and timely. Great! Employees courteous and knowledgeable. I would recommend the service department to my friends. It would be great if the waiting room is upd Great! Employees courteous and knowledgeable. I would recommend the service department to my friends. It would be great if the waiting room is updated and more customer friendly. More

Routine Maintenance Chris greeted my right away He is pleasant and thorough. I need to have the brake recall work done on the car. Chris called me when the part arrived Chris greeted my right away He is pleasant and thorough. I need to have the brake recall work done on the car. Chris called me when the part arrived. I'm sorry to see Steve Lowell moving to daytime shift, he was excellent and is the only service associate that I would trust. I have confidence that Chris will fill that gap replacing Steve's shift. More

Adam was great! With his honest and fair approach to a problem, Adam went above and beyond in resolving a mechanical issue with my new purchase. He is truly an asset With his honest and fair approach to a problem, Adam went above and beyond in resolving a mechanical issue with my new purchase. He is truly an asset to his company. More

Great service department!!! They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know tha They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know that my car is in good, professional and honest hands! Although the car was not bought from this dealership, they stand by Toyota warranties! After each service they honestly advice me about the condition of the car, let me know what is recommended to be done, but never try to add useless services. Each time the car needed to stay there for more than a day, or if they did not have a part in stock, they always leave me a message to let me know when the car is ready for pick up or when the part is there. No appointments, no long waiting, but always great service! More