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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
520 Reviews

520 Reviews of Schaumburg Toyota - Service Center

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May 07, 2015

The best Toyota dealership around It takes a great person like Mike to run a service like a fine tuned engine (no un intended). He has always been very nice and answers any questions More

by ladylynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Bemis, Chris (evening service advisor)
May 08, 2015 -

Schaumburg Toyota responded

Thank you!

May 03, 2015

Great service (as always)! Clear and concise description of issues, and prompt resolution. As always, your service department staff does a great job, and explains what needs t More

by marsy68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2015 -

Schaumburg Toyota responded

Thank you!

April 29, 2015

Great service Sean is a great asset to your service center. He is very friendly and helpful. He is the only person I will allow to help me when I am in for service. More

by Camry owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2015 -

Schaumburg Toyota responded

Thank you for sharing your experience with Schaumburg Toyota!

April 27, 2015

Friendly, quick service. Friendly and quick service from the Schaumburg staff. Bart even reminded me of the need for an upcoming check-up at the 60,000 mile mark. More

by toyota54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 25, 2015 -

Schaumburg Toyota responded

Thank you.

April 22, 2015

Replacement of turn signal bulb Service manager immediately saw to the replacement of a turn flasher bulb when I brought car in. The repair was completed in 30 minutes. As this was a More

by PPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Herbig
May 25, 2015 -

Schaumburg Toyota responded

Thank you for taking the time to post your comments.

April 21, 2015

Quick Oil Change.... Steve was great. He handled my routine oil change with ease but also spent considerable time discussing an ongoing transmission issue that I'm having More

by Byrdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 25, 2015 -

Schaumburg Toyota responded

Thank you.

April 17, 2015

In for an inspection on old car, left with a new car. A complete review at 120,000 miles and the team kept the car over night to check it out in the morning. Bart (service) was very good. He helped a lot More

by Illinois traveling couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bart in Service was the person we were dealing with when we came in. Normally we see Rusty who was on vacation.
May 25, 2015 -

Schaumburg Toyota responded

Thank you

April 10, 2015

Service Department Fast, courteous and answered all of my questions so that I totally understood what he meant. Even though they were really busy, he took time with me. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember his name. But he is the man that called my name in the waiting room and then explained what kind of services I had. Great
Apr 14, 2015 -

Schaumburg Toyota responded

Thank you for sharing!

April 08, 2015

Fast and Friendly You guys were very busy and in middle of shift change when I arrived. I was still in/out of there in :30 for an oil change. As always you guys are g More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Chorzempa
May 25, 2015 -

Schaumburg Toyota responded

Thank you!

March 25, 2015

OIl Change and Tire Rotation I was satisfied with all the services rendered. They are prompt, friendly, knowledgeable and they take time to go through the services to be done to m More

by F K T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2015 -

Schaumburg Toyota responded

Thank you for sharing your experience with us!

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