525 Reviews of Schaumburg Toyota - Service Center
Excellent Service I noticed that my vehicle was about 1,000 miles past due for an oil change. It was Friday evening at about 7:30pm and I did not have any time over the I noticed that my vehicle was about 1,000 miles past due for an oil change. It was Friday evening at about 7:30pm and I did not have any time over the weekend to bring it in for the oil change. I checked the hours of Jiffy Lube and they closed at 7:00pm. I checked Schaumburg Toyota's website and noticed that their service department was open until Midnight. I drove over there and when I drove it in, the service manager, Chris noticed that the brakes were squealing. He had the mechanic check the brakes and they needed to be replaced. I expected him to tell me I would have to leave it overnight or bring it back on Monday. No, he said he could have it done in about two hours! This was already 8:00pm on Friday night. They gave me a ride home and at 10:00pm my phone rang, It was Chris calling to let me know the car was ready to go. This was incredible service late on a Friday night. Very convenient hours for people who work all day. More
Maintenance at Schaumburg Toyota The staff is knowledgeable and thorough. The service is also quick. The person they usually send to notify the customer of a finished car is always ve The staff is knowledgeable and thorough. The service is also quick. The person they usually send to notify the customer of a finished car is always very nice. He is of Far East Asian descent. Oh. They now have Starbucks coffee too. (-: More
Great as always. Great as always and I will always come back. They always are to me and they are priced fairly. It is where I go for all my service needs. Great as always and I will always come back. They always are to me and they are priced fairly. It is where I go for all my service needs. More
Excellent Customer Service!! Brought my Toyota Avalon in for routine maintenance and worked with your service advisor, Anthony Mejias. He was courteous, professional, and knowledg Brought my Toyota Avalon in for routine maintenance and worked with your service advisor, Anthony Mejias. He was courteous, professional, and knowledgeable, and answered all my questions. I have been taking my car for service to this dealership for a long time and Anthony now is my go to guy. I was very pleased with the service and the fair pricing offered and took advantage of the various service specials. Thank you again for the excellent customer experience!! More
Resnick Dealerships Deliver All the Resnick Dealerships deliver what they promise at a fair price. And they are friendly while they do it, which is an added bonus. All the Resnick Dealerships deliver what they promise at a fair price. And they are friendly while they do it, which is an added bonus. More
The best Toyota dealership around It takes a great person like Mike to run a service like a fine tuned engine (no un intended). He has always been very nice and answers any questions It takes a great person like Mike to run a service like a fine tuned engine (no un intended). He has always been very nice and answers any questions I have when I'm there and I see him. Great employee! More
Great service (as always)! Clear and concise description of issues, and prompt resolution. As always, your service department staff does a great job, and explains what needs t Clear and concise description of issues, and prompt resolution. As always, your service department staff does a great job, and explains what needs to be done. Sean was very helpful. More
Great service Sean is a great asset to your service center. He is very friendly and helpful. He is the only person I will allow to help me when I am in for service. Sean is a great asset to your service center. He is very friendly and helpful. He is the only person I will allow to help me when I am in for service. I also must say the guys in the parts deptment are also very knowledgeable and helpful. Willing to answer any of my question no mater how minor they may be. Over all just a great dealership with great people. More
Friendly, quick service. Friendly and quick service from the Schaumburg staff. Bart even reminded me of the need for an upcoming check-up at the 60,000 mile mark. Friendly and quick service from the Schaumburg staff. Bart even reminded me of the need for an upcoming check-up at the 60,000 mile mark. More
Replacement of turn signal bulb Service manager immediately saw to the replacement of a turn flasher bulb when I brought car in. The repair was completed in 30 minutes. As this was a Service manager immediately saw to the replacement of a turn flasher bulb when I brought car in. The repair was completed in 30 minutes. As this was a safety issue, I very much appreciated the quick attention. More