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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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April 27, 2015

Friendly, quick service. Friendly and quick service from the Schaumburg staff. Bart even reminded me of the need for an upcoming check-up at the 60,000 mile mark. More

by toyota54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 25, 2015 -

Schaumburg Toyota responded

Thank you.

April 22, 2015

Replacement of turn signal bulb Service manager immediately saw to the replacement of a turn flasher bulb when I brought car in. The repair was completed in 30 minutes. As this was a More

by PPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Herbig
May 25, 2015 -

Schaumburg Toyota responded

Thank you for taking the time to post your comments.

April 21, 2015

Quick Oil Change.... Steve was great. He handled my routine oil change with ease but also spent considerable time discussing an ongoing transmission issue that I'm having More

by Byrdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 25, 2015 -

Schaumburg Toyota responded

Thank you.

April 17, 2015

In for an inspection on old car, left with a new car. A complete review at 120,000 miles and the team kept the car over night to check it out in the morning. Bart (service) was very good. He helped a lot More

by Illinois traveling couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bart in Service was the person we were dealing with when we came in. Normally we see Rusty who was on vacation.
May 25, 2015 -

Schaumburg Toyota responded

Thank you

April 10, 2015

Service Department Fast, courteous and answered all of my questions so that I totally understood what he meant. Even though they were really busy, he took time with me. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember his name. But he is the man that called my name in the waiting room and then explained what kind of services I had. Great
Apr 14, 2015 -

Schaumburg Toyota responded

Thank you for sharing!

April 08, 2015

Fast and Friendly You guys were very busy and in middle of shift change when I arrived. I was still in/out of there in :30 for an oil change. As always you guys are g More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Chorzempa
May 25, 2015 -

Schaumburg Toyota responded

Thank you!

March 25, 2015

OIl Change and Tire Rotation I was satisfied with all the services rendered. They are prompt, friendly, knowledgeable and they take time to go through the services to be done to m More

by F K T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2015 -

Schaumburg Toyota responded

Thank you for sharing your experience with us!

March 23, 2015

Good fast service Friendly service rep, fast service, No upselling. Asked if Toyota had come up the fix for the spare tire mount. The spare tire has taken trunk space f More

by jedi087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2015 -

Schaumburg Toyota responded

Thank you for your patience!

March 13, 2015

Friendly and Professional I have found a great service manager in Steve Lowell. I will ask for him whenever I service my car at the Schaumburg Toyota. He explains everything a More

by pceraulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2015 -

Schaumburg Toyota responded

Thank you from the Schaumburg Toyota team!!!

Mar 31, 2015 -

Schaumburg Toyota responded

Thank you pceraulo!

March 08, 2015

99.9% positive Sean Richmond and the night crew are the best. I've been a customer for the past 10 years. Sean Richmond and the crew are approachable and they don' More

by john* 312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2015 -

Schaumburg Toyota responded

Thank you!

Mar 31, 2015 -

Schaumburg Toyota responded

Thanks for sharing John!

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