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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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March 16, 2016

New brakes! The service team found my brakes were worn and needed replacing. When I drove the car out of the lot when completed, I almost went through the windsh More

by ladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 23, 2016 -

Schaumburg Toyota responded

We are happy to get you back on the road safely. Thank you for sharing your experience!

March 15, 2016

Great service Love the no appointment needed. Went after work on a Friday expecting a line but was in and out in 40 minutes. Thanks. Sorry as I don't remember the s More

by Marvel856
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2016 -

Schaumburg Toyota responded

Glad we were able to accommodate you in a timely fashion. We appreciate your review!

February 03, 2016

Try to avoid this dealer They tell u one thing and do another in the service department. prices are to high . I would recommend to avoid this dealership. So please be careful More

by Javelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Schaumburg Toyota responded

We would like to discuss your issue with your last visit. If we have done something wrong we would like to make things right! Please provide us with your name or vehicle identification number and contact me, JoAnn Joern at 847.519.3771.

January 31, 2016

Service Representative I found Craig Widenhoefer to be extremely honest on our last service visit which is the main reason for returning to this dealership. I specifically More

by sak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Schaumburg Toyota responded

We are pleased Craig has earned your trust and we have you as a loyal Schaumburg Toyota customer!

January 31, 2016

Sustained level of service excellence In working with the service manager (Randy), he was able to manage a scheduled service and oil change on a busy Saturday. I did not have a scheduled More

by Giebelhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Schaumburg Toyota responded

Happy we were able to take care of your automobile needs. Thank you for sharing!

January 22, 2016

Excellent Service. Everything was excellent from the Reception till I received my vehicle. The waiting time was perfect, the waiting area was clean and the staff is very More

by Hala Sharif78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2016 -

Schaumburg Toyota responded

Thank you for sharing your experience at Schaumburg Toyota!

January 17, 2016

Great service attendant. Told me what would be done and how long. Out on time. Waiting room was full so they showed me another waiting room up front by the More

by Ghost2dpost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2016 -

Schaumburg Toyota responded

Thank you for sharing your experience at Schaumburg Toyota!

January 01, 2016

service Everything was great, fast and friendly people in service department, large waiting room, free bottle water and snacks were appreciated. Open late nig More

by sjda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Schaumburg Toyota responded

Thank you for your review!

December 30, 2015

Best Toyota Service Department in Chicagoland area I have had 7 Toyota's from a 1993 Camry LE to my current 2013 Avalon Hybrid Limited, They are hands down the best of the 6 Toyota dealerships I have More

by BBinDarien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jan 04, 2016 -

Schaumburg Toyota responded

Thanks for being a loyal Schaumburg Toyota customer!

December 16, 2015

Amazing Toyota Dealership I purchased two Toyota vehicles from Schaumburg Toyota and my son previously purchased a Toyota Tacoma. We have been very satisfield with our vehicles More

by Nickname-Hedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edwin Thalhammer, Jesus Diaz
Dec 16, 2015 -

Schaumburg Toyota responded

Thank you for being a loyal Schaumburg Toyota customer!

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