Schaumburg Toyota - Service Center

Service Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years. Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years. More

Xcellent Steve I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when we went over that sheet. I had forgotten that I'd had a slide on the ice before Christmas. Turned out my front passenger tire was mis- aligned. I'm taking a 200 mile trip this week and if not for Steve's diligence I would be driving on a bad tire. He's a really good, diligent tech. Finds out what you need and gives you a good price. More

Great Customer Service I took my car in for the 2nd nail I've gotten in my tire this month. Christian Reburiano was the service manager helping me out. He was very informa I took my car in for the 2nd nail I've gotten in my tire this month. Christian Reburiano was the service manager helping me out. He was very informative, explained why I needed both front tires replaced, he offered me coupons on the service I also had to get. The rental car manager was also extremely friendly and helpful. I've had four 4-Runners, all from this dealership, and I'll keep coming back. Good customer service is HARD to find! More

Was treated nicely ano quickly Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car vacuumed and washed, check out was very professional and curitious More

Service experience Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which was clean and comfortable including the refreshments. More

On-going service maintenance Service adviser explained the results of the inspection and reviewed recommended repairs. This was my first visit to the new facility. The waiting a Service adviser explained the results of the inspection and reviewed recommended repairs. This was my first visit to the new facility. The waiting area is spacious and comfortable. More

Best experience yet This was my first trip to the service dept. with my new Toyota. Anthony was great answered all my questions and was very professional. Can't say enoug This was my first trip to the service dept. with my new Toyota. Anthony was great answered all my questions and was very professional. Can't say enough about the staff. The facility is first class in all my years of driving I can say Schaumburg Toyota can't be beat. More

Quick and Easy! I came in for my 5,000 miles maintenance and was in and out in 20 minutes. Matt was great to talk to and answered all my questions about my warranty I came in for my 5,000 miles maintenance and was in and out in 20 minutes. Matt was great to talk to and answered all my questions about my warranty and what was included and when to come back for service. More

Service with a full explanation and estimate! Steve Lowell was most helpful in explaining the service which I needed. He called me shortly after I dropped off my vehicle with suggestions for serv Steve Lowell was most helpful in explaining the service which I needed. He called me shortly after I dropped off my vehicle with suggestions for service, provided me with discounts available at the time and his service team had it ready at the time promised at the price quoted! Monik Kharadanieh, whom I've had service my vehicle before, introduced me to Scott who was on Steve's service team. All were very friendly and made me feel welcome and at ease. More

Always treated well One of the things I appreciate is that I never feel that I'm imposing on anyone in the Service Department, even when they are swamped. They always tak One of the things I appreciate is that I never feel that I'm imposing on anyone in the Service Department, even when they are swamped. They always take the time to listen, and to explain what has to be done. More