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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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January 19, 2017

Was treated nicely ano quickly Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car More

by Silverfox1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2017 -

Schaumburg Toyota responded

Thanks for sharing!

January 17, 2017

Service experience Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which More

by George Sajenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2017 -

Schaumburg Toyota responded

Thanks for sharing, George!

January 09, 2017

On-going service maintenance Service adviser explained the results of the inspection and reviewed recommended repairs. This was my first visit to the new facility. The waiting a More

by Dave R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Schaumburg Toyota responded

Thanks for sharing, Dave!

November 22, 2016

Best experience yet This was my first trip to the service dept. with my new Toyota. Anthony was great answered all my questions and was very professional. Can't say enoug More

by Len 77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

Schaumburg Toyota responded

We are pleased your visit with us went so well. We appreciate you as our customer. Thanks for sharing!

November 16, 2016

Quick and Easy! I came in for my 5,000 miles maintenance and was in and out in 20 minutes. Matt was great to talk to and answered all my questions about my warranty More

by AmandaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Runowski
Nov 17, 2016 -

Schaumburg Toyota responded

Thanks for sharing your service experience, Amanda!

November 05, 2016

Service with a full explanation and estimate! Steve Lowell was most helpful in explaining the service which I needed. He called me shortly after I dropped off my vehicle with suggestions for serv More

by marys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott ?, Monik Kharadanieh
Nov 09, 2016 -

Schaumburg Toyota responded

Thanks for servicing your vehicle with us and sharing your experience, Mary!

October 29, 2016

Always treated well One of the things I appreciate is that I never feel that I'm imposing on anyone in the Service Department, even when they are swamped. They always tak More

by MikeHs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2016 -

Schaumburg Toyota responded

We value you as our customer! Thanks for sharing.

October 23, 2016

Recall done well and quickly. I came in for a recall on the side curtains of the safety bags. I was told it would be taken care of in about an hour, and it was. The serviceman wa More

by pennys
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Oct 25, 2016 -

Schaumburg Toyota responded

Great to hear! Thanks for sharing.

October 20, 2016

Excellent service & job well done. I like the new dealership . Clean, airy & comfortable. I was well taken care of. The service people are awesome. Randy helped me this time & he is alw More

by Kathleen320
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 21, 2016 -

Schaumburg Toyota responded

Thanks for being loyal to Schaumburg Toyota and sharing your experiences!

October 14, 2016

service and location i like the service and location , the technician that took care of my car was very friendly and courteously ,the environment was very good and spaciou More

by german1955
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Yanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2016 -

Schaumburg Toyota responded

We are pleased to have you as our customer and thank you for sharing!

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