Schaumburg Toyota - Service Center

great customer service i always receive great service as well as customer service . they gave me a list of all the services that were needed and were very supportive about i always receive great service as well as customer service . they gave me a list of all the services that were needed and were very supportive about my plant to get the things done slowly every time i came i. for a oil change we worked in the list and what was the next most important thing and safety concern . More

Great service Great explanation of what items were check and completed. Also discussed a wheel alignment that I needed and a coupon to reduce costs. I agreed to the Great explanation of what items were check and completed. Also discussed a wheel alignment that I needed and a coupon to reduce costs. I agreed to the additional service. When completed, I was told about any future needs. More

Synthetic Oil Change Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any money, I would have bought another card just for the service visits. More

Great Customer Service!! Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeab Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeable, and answered all my questions. I have been taking my car for service to this dealership for a long time and have always been very pleased with the service and the fair pricing offered. Thank you again for the excellent customer experience!! More

Service Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years. Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years. More

Xcellent Steve I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when we went over that sheet. I had forgotten that I'd had a slide on the ice before Christmas. Turned out my front passenger tire was mis- aligned. I'm taking a 200 mile trip this week and if not for Steve's diligence I would be driving on a bad tire. He's a really good, diligent tech. Finds out what you need and gives you a good price. More

Great Customer Service I took my car in for the 2nd nail I've gotten in my tire this month. Christian Reburiano was the service manager helping me out. He was very informa I took my car in for the 2nd nail I've gotten in my tire this month. Christian Reburiano was the service manager helping me out. He was very informative, explained why I needed both front tires replaced, he offered me coupons on the service I also had to get. The rental car manager was also extremely friendly and helpful. I've had four 4-Runners, all from this dealership, and I'll keep coming back. Good customer service is HARD to find! More

Was treated nicely ano quickly Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car vacuumed and washed, check out was very professional and curitious More

Service experience Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which was clean and comfortable including the refreshments. More

On-going service maintenance Service adviser explained the results of the inspection and reviewed recommended repairs. This was my first visit to the new facility. The waiting a Service adviser explained the results of the inspection and reviewed recommended repairs. This was my first visit to the new facility. The waiting area is spacious and comfortable. More