520 Reviews of Schaumburg Toyota - Service Center
Happy experience My visit was so great. Anthony was my service rep. I gave him 3 things that needed to be done. He gave me the coupon price for the oil change and tire My visit was so great. Anthony was my service rep. I gave him 3 things that needed to be done. He gave me the coupon price for the oil change and tire rotation. He escorted me to the waiting area, showed me where the restrooms were located, and bottled water. He came back to me with a few more things that needed to be done. I was surprised how fast the work was done. When my car was ready to go, he came back to me, showed me where my car was parked and escorted me to the payment desk. He even had my car washed! A very good experience. More
Always a good experience Bart made me a suggestion on the tire I should get and they are fantastic. I cannot be more happy with my new tires. Thanks. Bart made me a suggestion on the tire I should get and they are fantastic. I cannot be more happy with my new tires. Thanks. More
Great service! I was quickly and courteously served by my service representative Christian. My car was returned to me in the time promised and to my delight, had be I was quickly and courteously served by my service representative Christian. My car was returned to me in the time promised and to my delight, had been washed! Schaumburg Toyota is certainly customer oriented. A pleasure coming here. More
Very pleased with the new service center I was really happy to hear that all service customers now get a complimentary wash! Previously, I have spent hundreds of dollars at one time and not I was really happy to hear that all service customers now get a complimentary wash! Previously, I have spent hundreds of dollars at one time and not gotten a car wash....Getting a wash with just an oil change and a light replacement was awesome!!!! More
customer service My family always has great experiences with all of the Resnick dealerships. This time we had my daughters care fixed at the certified collision cente My family always has great experiences with all of the Resnick dealerships. This time we had my daughters care fixed at the certified collision center and then came to Toyota for the scheduled service. More
Customer Service Rafael did a wonder job taking care of my vehicle but most important me the customer. I was very appreciative of the loaner provided when it was advis Rafael did a wonder job taking care of my vehicle but most important me the customer. I was very appreciative of the loaner provided when it was advised my Highlander would need to have some additional work and would need some additional time at the Service Center. I am very pleased with/how the truck feels and drives after the work. More
great customer service i always receive great service as well as customer service . they gave me a list of all the services that were needed and were very supportive about i always receive great service as well as customer service . they gave me a list of all the services that were needed and were very supportive about my plant to get the things done slowly every time i came i. for a oil change we worked in the list and what was the next most important thing and safety concern . More
Great service Great explanation of what items were check and completed. Also discussed a wheel alignment that I needed and a coupon to reduce costs. I agreed to the Great explanation of what items were check and completed. Also discussed a wheel alignment that I needed and a coupon to reduce costs. I agreed to the additional service. When completed, I was told about any future needs. More
Synthetic Oil Change Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any money, I would have bought another card just for the service visits. More
Great Customer Service!! Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeab Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeable, and answered all my questions. I have been taking my car for service to this dealership for a long time and have always been very pleased with the service and the fair pricing offered. Thank you again for the excellent customer experience!! More