518 Reviews of Schaumburg Toyota - Service Center
Always very friendly service department that gives me options and let's me know what repairs will likely be needed at my next visit. I am not happy about the 3% credit card fee that is now added on to th options and let's me know what repairs will likely be needed at my next visit. I am not happy about the 3% credit card fee that is now added on to the bill. The fees banks charge for this service has always been there so not sure why the dealership decided to now add it on. Why not just add it into the prices being charged? And, if someone chooses to pay cash then give them a 3% discount. It is insulting to nickel and dime the customers like this. I see it happening in restaurants typically and avoid those but did not expect this at a car dealership. Like I said, offer a cash discount but just change your prices to reflect the prices and be done with it. More
Rafael is the best. Always makes it a quick and easy visit and always keeps me up to date on what's going on. Thanks Rafael Always makes it a quick and easy visit and always keeps me up to date on what's going on. Thanks Rafael More
Well organized, professional mechanics. Nice waiting area. Clean bathrooms. Convenient location. Coffee, flat screen, bright and light-filled facility. Nice waiting area. Clean bathrooms. Convenient location. Coffee, flat screen, bright and light-filled facility. More
Always friendly service and advice. Late hours are great to drop off car at night. Late hours are great to drop off car at night. More
From the time I was met by the service rep, explained the reason for my appointment, and the return of my car, the experience was painless, to say the least. The rep was informative about the inspection the reason for my appointment, and the return of my car, the experience was painless, to say the least. The rep was informative about the inspection, and I was also impressed about the condition of the waiting room. More
Was very pleased with our service rep and the work done. They have a comfortable area to wait for the car to be finished. Also provided water and coffee while waiting. They have a comfortable area to wait for the car to be finished. Also provided water and coffee while waiting. More
wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer unnecessary expense. I recommend having your Toyota serviced at this dealer More