Schaumburg Toyota - Service Center

Customer area for service is so much better than it was several years back. I feel I am always treated fairly and honestly when I bring in my Avalon for service. several years back. I feel I am always treated fairly and honestly when I bring in my Avalon for service. More

Schaumburg Toyota is a reliable dealership with an excellent service department. I have been very satisfied with both of my Toyota Camry purchases there. All of the sales and service dept. staff have excellent service department. I have been very satisfied with both of my Toyota Camry purchases there. All of the sales and service dept. staff have done an excellent job with helping me purchase a vehicle and in getting the maintenance done on my cars later. I highly recommend the Schaumburg Toyota Dealership. More

We've always had great service with everyone we have worked with at Schaumburg Toyota. Wouldn't go anyplace else. Just had service with the Blue team and they were excellent. Always explain everything worked with at Schaumburg Toyota. Wouldn't go anyplace else. Just had service with the Blue team and they were excellent. Always explain everything to me & answer all questions I might have. Top notch crew. More

Happy but.... I had a flat tire about two weeks ago. After getting the lug nuts off ( a bear of a project), jacked up the tire, pulled the flat off and pulled the spare from the trunk (as I call it). Ti After getting the lug nuts off ( a bear of a project), jacked up the tire, pulled the flat off and pulled the spare from the trunk (as I call it). Tire calls for 60lbs. Tire measured 40lbs. Out came the bike pump (no compressor by me) and a while later hit 60 and installed the donut. I asked the Service Tech yesterday if while the four main tires were being checked was the spare also? He said yes, should. This belays my experience. Also if you look at my ticket from this week (I Hope invoice TOCS354415 works for you, let me know if not) the line for spare is blank- even the box Spare not Checked/adjusted is not checked. I urge you to ask your techs to check the spare. Flats don't happen often but if mine had happened on the road I would have had to call for help rather than doing it myself. More

Anthony kept me up to date on the progress of my service and informed me and explained to me what my car needed at this visit. and informed me and explained to me what my car needed at this visit. More

Thank you very much for replacing with a new batteries for my automobile and key. I am satisfied with the service that I received and I am happy with my purchase of a Toyota car. for my automobile and key. I am satisfied with the service that I received and I am happy with my purchase of a Toyota car. More

Steve was very detailed and kept me up to date on all repairs. Very professional. I am very happy with my experience overall. Thank you! repairs. Very professional. I am very happy with my experience overall. Thank you! More

This was my 1st service visit after a new vehicle purchase. My vehicle needed additional time to resolve non-functioning seat memory programming, so I did receive a loaner. Waiting area was very cle purchase. My vehicle needed additional time to resolve non-functioning seat memory programming, so I did receive a loaner. Waiting area was very clean, everyone in the service area was very cordial. More

Great Service dept. The main reason that I continue to purchase Toyota over the last 30 plus years and 3 Toyota’s later. Keep up the Terrific work. purchase Toyota over the last 30 plus years and 3 Toyota’s later. Keep up the Terrific work. More

I had my RAV4 in for it's 20,000-mile servicing - and they told me that I needed a front-end alignment. This car is leased - as are all my cars - and that never happened to me before. How could a car wi they told me that I needed a front-end alignment. This car is leased - as are all my cars - and that never happened to me before. How could a car with only 20,000-miles on it, need a front-end-alignment ?!?!? I had the work done - but wasn't too happy about it. I guess that I'll continue to have the work done here in the Minneapolis area - so that I don't have any more unexpected surprises. More