Schaumburg Toyota

Synthetic Oil Change Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any money, I would have bought another card just for the service visits. More

Lease New Camry If you want a honest salesman, go see Zaya Oshana. He bent over backwards to give me the best deal of any Chicagoland Toyota dealership. His manager J If you want a honest salesman, go see Zaya Oshana. He bent over backwards to give me the best deal of any Chicagoland Toyota dealership. His manager Joe Shoemaker, did whatever he could do to get me into a new 2017 Camry lease. My family and I will continue our business with Schaumburg Toyota. More

Satisfied Scion Xb Owner. I worked with Zaya Ochana and a new employee David Warda. I came in specifically for the Scion Xb and told him exactly what I wanted, what I was exp I worked with Zaya Ochana and a new employee David Warda. I came in specifically for the Scion Xb and told him exactly what I wanted, what I was expecting and what I wanted to pay. I made an appointment for 3:30 and he was waiting for me there on the dot. I had my appointment with him for 3:30 an appointment with a mechanic to review the car at 4. It was great to have him waiting and ready so that my time was not wasted and the search for this car was expedited. He made sure the car was available for me to look at and that no one else was able to take it out during my viewing time. He was a very professional fun person to interact with and he did not try to run me in circles. God forbid anything happens to my new baby in the near future but if it does or when my nieces and nephiews need their first cars I know exactly who I will ask to represent my family. Thank You Zaya! More

Great Customer Service!! Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeab Brought my Toyota Avalon in for routine maintenance and worked with the service manager, Bryan Herbig. He was courteous, professional, and knowledgeable, and answered all my questions. I have been taking my car for service to this dealership for a long time and have always been very pleased with the service and the fair pricing offered. Thank you again for the excellent customer experience!! More

Zaya Ochana - Excellent Sales Profession I purchased a 1999 Toyota Camry LE with about 27K miles on the odometer. Zaya Ochana was my sales representative and I have to say, he went above and I purchased a 1999 Toyota Camry LE with about 27K miles on the odometer. Zaya Ochana was my sales representative and I have to say, he went above and beyond what most sales professionals are expected to do. I'm an out of state buyer and flew to Midway Airport (I didn't know Chicago had more than one airport). I felt really bad because Zaya was waiting for me at O'Hare airport. When I realized what happened, I called Zaya and he apologized to me. This only confirmed what I figured out: Zaya is a humble, but very responsible sales professional. He drove from O'Hare and picked me up at Midway Airport and brought me to the dealership. Again, he apologized to me when it was my mistake in the first place. I don't know who is supervisor is, but this guy is one of the absolute best sales persons I've ever met. He's very knowledgeable about Toyotas and answered all the questions I had about this older vehicle. I'd recommend him in a heartbeat - he's that good! More

Service Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years. Great customer service, the car was ready pretty quick. Jost was great at following up. Love our Sienna, this is our 2nd one in 20 years. More

Xcellent Steve I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when I brought my Camry in for a routine oil change. Steve was the tech who helped me and he suggested a couple of other services that were on special when we went over that sheet. I had forgotten that I'd had a slide on the ice before Christmas. Turned out my front passenger tire was mis- aligned. I'm taking a 200 mile trip this week and if not for Steve's diligence I would be driving on a bad tire. He's a really good, diligent tech. Finds out what you need and gives you a good price. More

Great Customer Service I took my car in for the 2nd nail I've gotten in my tire this month. Christian Reburiano was the service manager helping me out. He was very informa I took my car in for the 2nd nail I've gotten in my tire this month. Christian Reburiano was the service manager helping me out. He was very informative, explained why I needed both front tires replaced, he offered me coupons on the service I also had to get. The rental car manager was also extremely friendly and helpful. I've had four 4-Runners, all from this dealership, and I'll keep coming back. Good customer service is HARD to find! More

Was treated nicely ano quickly Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car Very professional, pleasant greeting, well maintained facility, coffee, tea, or water free, muffins served free, washroom facility neat and clean, car vacuumed and washed, check out was very professional and curitious More

Service experience Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which Very pleased with the service consultant his evaluation of the service description of the service that was to be provided and the waiting area which was clean and comfortable including the refreshments. More