Schaumburg Toyota

Hard to find help I had service on my car and it was OK. First, I'll start with Anthony Mejias. He was excellent. He called me for updated, kept me in the loop of I had service on my car and it was OK. First, I'll start with Anthony Mejias. He was excellent. He called me for updated, kept me in the loop of the progress of my car and was able to get me a loaner car for the week. I would give him 5 stars. For the rest of the dealership, it was not that good. I would walk in and no one would help me. This was on the sales floor and service floor. It was strange, almost like they didn't want to help me. More

Excellent Salesman Zaya was very helpful and answered all our questions quickly and honestly. He was very informative. Liked the selection of cars on the lot. Everyon Zaya was very helpful and answered all our questions quickly and honestly. He was very informative. Liked the selection of cars on the lot. Everyone was friendly. Zaya, took a lot of time making sure we understood everything and was very knowledgable about the Highlander. More

Great check up on my vehicle Team provided great service all around Christan helped us and got everything ready quickly and expeditiously I look forward to coming back to scsumbur Team provided great service all around Christan helped us and got everything ready quickly and expeditiously I look forward to coming back to scsumburg Toyota More

Awesome Service okay dealership I brought one of my cars in for service and looked at getting a new car. I loved the service center at this Toyota location, been going here for years I brought one of my cars in for service and looked at getting a new car. I loved the service center at this Toyota location, been going here for years for my cars and this is the only place i take my cars for maintenance. Steve was a great help and would definitely take my cars to him for the wonderful service he provided. Has never let me down. Only thing I didn't like was the car sales side. Went in a said I want to buy a used car. Wanted to spend $15,000 on the car and would like to see what you guys had. Told them I don't know what car I want and am open to options just want to see some cars. He started giving me options and walks me to the used car section and asks when I would like to buy the car i said in about 2 weeks. He said that by then the used car I might like won't be here so I should come back when Im ready. I told him I want to see what cars there are since I haven't bought a new car in 5 years (which I bought from this dealership as well) but he said I should come back when I am ready to buy the car. I have already went to 2 other dealerships, told them the same thing and they let me test drive cars. One dealership let me take home a 30,000 car for 2 days just to see if I would like it. More

1st 5,000 Miles Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take th Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take them long to complete the oil change and tire rotation. Only thing keeping them from 5-stars is they didn't do a very good job cleaning/drying the truck after completing the service. Lots of water spots on the vehicle afterwards. More

Exceeded expectations We came to Zaya with very specific needs (and wants) for a new vehicle and he exceeded our expectations in every way. He provided several options for We came to Zaya with very specific needs (and wants) for a new vehicle and he exceeded our expectations in every way. He provided several options for vehicles, pricing, financing, etc.,, made the purchase process easy and quick, and was very thorough during the whole process (and available for questions days and weeks after our transaction). We are very pleased with our experience and when it is time for us to purchase another vehicle we would like to work with Zaya again. We highly recommend you ask for him. More

The best salesman ever! David W helped help us to the max with our car selection. Sweet kind helpful and informative. I recommend him 100% if you are in need of a Toyota David W helped help us to the max with our car selection. Sweet kind helpful and informative. I recommend him 100% if you are in need of a Toyota More

Awesome service! I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and ne I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and needs. The waiting area was amazing and comfortable. I had a complementary muffin and coffee which was great cause I was in a hurry that morning. My service was completed in less time than anticipated and I was thrilled they washed all the salt and dirt off my car. I drive past 2 other Toyota dealerships to continue to purchase and service my car at Schaumburg Toyota for the last 13 years! More

Very thorough. Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up o Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up on when to change the battery (scheduled for fall visit) More

It was awesome! I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds o I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds of visits that keep me coming back for all service needs on my car. Thank you for such a great customer experience!! More