Schaumburg Toyota

A totally satisied customer Once again your service department came to my rescue when I needed help. Our 18 year old MR-2 developed an engine problem late on a Saturday afternoo Once again your service department came to my rescue when I needed help. Our 18 year old MR-2 developed an engine problem late on a Saturday afternoon. I found out that the service area closes at 5 pm and is closed on Sundays. I spoke with Miguel in the service area and he was extremely helpful to us. He got the car in and had it diagnosed in a very short time. He told us that the needed parts had to be ordered and might take a couple of days to get. When I told him that I had to have my car for work, he loaned us a beautiful Camry to use until our car was finished. He also kept in touch with us and informed us of the progress on the repairs every step of the way. We have been loyal customers of Schaumburg Toyota since we bought a new Celica there in 1985. With outstanding customer service like we received, we will keep coming back. Thanks again! More

The most pleasant experience I ever had. David made a usually daunting experience very pleasurable. He treated my wife and I with respect and was willing to go the extra mile to get the best David made a usually daunting experience very pleasurable. He treated my wife and I with respect and was willing to go the extra mile to get the best deal for us. I have purchased many new cars in my life and this was the best experience I have ever had. More

Excellent service and discount I went to this dealer very unexpected. And the treatment i got from the sales person David Warda is outstanding. He treated me great and provided the I went to this dealer very unexpected. And the treatment i got from the sales person David Warda is outstanding. He treated me great and provided the details of all the related cars i am looking at and the best model that suits me. And then boom the discount he and the manager Blake gave me is outstanding, haven't even dreamed about that kind of deal. Please go here for any new/used cars purchases with great deals. More

Sienna Limited Premium AWD with disability feautures Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and w Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and we were working with Mobility Works in Niles. Zaya made sure to be in touch with our salesman at Mobility Works to ensure that the entire process went smoothly for us. Although it wasn't his responsibility to do so, he went above and beyond with his customer service. He also explained the financing aspect since we were going to roll all of our costs into the loan and made sure we got all of the incentives that we qualified for. Toyota Corporate has a program that reimburses you for the cost of medical equipment added to their vehicles and Zaya made sure that all of the forms were filled out properly and that they were submitted in a timely manner. He was very thorough in explaining the remote starter, extended warranty and other things that we added to the car. He is a very kind person and is always so nice to us. He is truly one of a kind! Also, shout out to Joe Shoemaker and Leah Interino for their patience, helpfulness and understanding. This was an emotional process (health issues leading to the scooter purchase) but they all made it very pleasant. More

courteous and competent Bart is an excellent representative for your company. He was professional and helpful. I called ahead because I was late and it was not a problem. Bart is an excellent representative for your company. He was professional and helpful. I called ahead because I was late and it was not a problem. More

Service Visit for 2001 Highlander Our service visit regarding our 2001 Highlander went well. Christian was EXTREMELY PROFESSIONAL and helpful. He thoroughly explained our options which Our service visit regarding our 2001 Highlander went well. Christian was EXTREMELY PROFESSIONAL and helpful. He thoroughly explained our options which allowed us to make an informed decision More

service with green team (Bart & Dave) These guys are great.Bart is always so pleasant and helpful.Dave has taken care of my 2001 Highlander for many years.He does such excellent work and c These guys are great.Bart is always so pleasant and helpful.Dave has taken care of my 2001 Highlander for many years.He does such excellent work and checks my car out thoroughly.I'm a very happy customer. More

Experience This is the place you want to get service done your car. They are nice, clean and fast. I will go back to this dealership. This is the place you want to get service done your car. They are nice, clean and fast. I will go back to this dealership. More

Best car buying experience! I drove 5 hours from St. Louis to visit Schaumburg Toyota for a specific car they had in their inventory. First day I called and asked them to put the I drove 5 hours from St. Louis to visit Schaumburg Toyota for a specific car they had in their inventory. First day I called and asked them to put the car on hold (for a 100% refundable fee) so that it would definitely be there when I drove all that way to see it! From that very first phone call everyone was so nice and helpful. Before I even got up there my salesman, Juan Vasquez, was very nice and easily accessible. When we got to the dealership the car I wanted to look at was all ready for us to go look at and it wasn't 5 minutes before I was out for a test drive, falling in love with the car. What could have been a very stressful process of buying the car was actually turned into an incredibly non-stressful trip! Juan was funny, kind, and so patient when answering all our questions, even the dumb ones! Every employee we met or interacted with was super nice as well, but Juan really made the experience and took time to show me everything on my car that I would've never figured out on my own! The 10 hour round trip from St. Louis to Schaumburg was 100% worth it thanks to the amazing price, the amazing car, and our amazing salesman Juan! 100% recommend going here! More

Checked the tire pressure Service was great checked the tire pressure, checked windshield fluid and washed my car. Will need tires in spring I would recommend this dealership Service was great checked the tire pressure, checked windshield fluid and washed my car. Will need tires in spring I would recommend this dealership to my friends More