Schaumburg Toyota

service time at a minimal very efficient and really takes care of problem in hand in a timely fashion .always brought up to date with what I need to do next in my maintenance o very efficient and really takes care of problem in hand in a timely fashion .always brought up to date with what I need to do next in my maintenance of my automobile More

Ben Staar ALWAYS helps me out when I reach out to him with any questions regarding the 2017 Toyota I bought. Very helpful emoloyee prompt to assist me!!! with any questions regarding the 2017 Toyota I bought. Very helpful emoloyee prompt to assist me!!! More

Frustrated Called to set an appointment for a recall. Did you not have the part and said they would call me back when it arrives. I never got a call back. No ans Called to set an appointment for a recall. Did you not have the part and said they would call me back when it arrives. I never got a call back. No answer as to why and no names either. They didn’t care that I wasn’t called back. A month later I made an appointment and the recall part was in. I needed another part and took four days to come in. They did give me a loaner during that time. Everybody is nice and friendly but if you have a problem the attitude seem to change to I don’t care take it or leave it. More

Check engine light requiring service Service department took me quickly and resolved issue within about 1 hour. My wife was in the hospital at the time and therefore I could not stay lon Service department took me quickly and resolved issue within about 1 hour. My wife was in the hospital at the time and therefore I could not stay long for repair. More

The sale of the car went well. They will compete with other dealers on the out the door price and give a lot of the cost of the purchase up front. The only issue I had was with the down payment because other dealers on the out the door price and give a lot of the cost of the purchase up front. The only issue I had was with the down payment because of a mess up on reading the check I wrote. More

Ben was extremely helpful throughout the buying process, and though he was clearly very busy with other customers, he gave us the personal attention we’ve come to expect when working with Toyota. Ben, Joe, and though he was clearly very busy with other customers, he gave us the personal attention we’ve come to expect when working with Toyota. Ben, Joe, Lee, and the rest of the team at Schaumburg Toyota are the best of the best! More

Great service Only complaint I have is that my seat was adjusted. for the short in service time. I don't understand why the seat needs to be adjusted to fit the tra Only complaint I have is that my seat was adjusted. for the short in service time. I don't understand why the seat needs to be adjusted to fit the transporters of the vehicle from the entry way to the repair station. More

Excellent, friendly service as expected! Keep up the good work! Great customer service goes a long way for customer satisfaction and retention. I have 4 Toyota vehicles all serviced here! work! Great customer service goes a long way for customer satisfaction and retention. I have 4 Toyota vehicles all serviced here! More

Christian was very nice, clear in recommended services needed based on age of car & service history; understanding of service costs & very clear on expectations. Would like to work with him directly again needed based on age of car & service history; understanding of service costs & very clear on expectations. Would like to work with him directly again for future visits. More

Chubby was very helpful and very knowledgeable . He assessed the situation regarding my car and gave very good recommendation.. the overall service department was very professional. assessed the situation regarding my car and gave very good recommendation.. the overall service department was very professional. More