Schaumburg Toyota

Ben Is wonderful. Put us at easy and simple buying process . I will definitely recommend him , he great sales consultant . He gave us time to talk and think about our payment . Very well educated abou process . I will definitely recommend him , he great sales consultant . He gave us time to talk and think about our payment . Very well educated about vehicle and he explained well warranty , and most important for me he set up my phone. More

Ben was friendly, helpful, and easy to talk to. I appreciate his no pressure approach and left the dealership very happy! I am happy to join the Schaumburg Toyota family and look forward to driving m appreciate his no pressure approach and left the dealership very happy! I am happy to join the Schaumburg Toyota family and look forward to driving my new vehicle for years and years to come. More

Christian was very personalable, professional and was able to answer any questions that I had. My car was serviced in less time that was expected. Waiting area was very clean. able to answer any questions that I had. My car was serviced in less time that was expected. Waiting area was very clean. More

service time at a minimal very efficient and really takes care of problem in hand in a timely fashion .always brought up to date with what I need to do next in my maintenance o very efficient and really takes care of problem in hand in a timely fashion .always brought up to date with what I need to do next in my maintenance of my automobile More

Ben Staar ALWAYS helps me out when I reach out to him with any questions regarding the 2017 Toyota I bought. Very helpful emoloyee prompt to assist me!!! with any questions regarding the 2017 Toyota I bought. Very helpful emoloyee prompt to assist me!!! More

Frustrated Called to set an appointment for a recall. Did you not have the part and said they would call me back when it arrives. I never got a call back. No ans Called to set an appointment for a recall. Did you not have the part and said they would call me back when it arrives. I never got a call back. No answer as to why and no names either. They didn’t care that I wasn’t called back. A month later I made an appointment and the recall part was in. I needed another part and took four days to come in. They did give me a loaner during that time. Everybody is nice and friendly but if you have a problem the attitude seem to change to I don’t care take it or leave it. More

Check engine light requiring service Service department took me quickly and resolved issue within about 1 hour. My wife was in the hospital at the time and therefore I could not stay lon Service department took me quickly and resolved issue within about 1 hour. My wife was in the hospital at the time and therefore I could not stay long for repair. More

The sale of the car went well. They will compete with other dealers on the out the door price and give a lot of the cost of the purchase up front. The only issue I had was with the down payment because other dealers on the out the door price and give a lot of the cost of the purchase up front. The only issue I had was with the down payment because of a mess up on reading the check I wrote. More

Ben was extremely helpful throughout the buying process, and though he was clearly very busy with other customers, he gave us the personal attention we’ve come to expect when working with Toyota. Ben, Joe, and though he was clearly very busy with other customers, he gave us the personal attention we’ve come to expect when working with Toyota. Ben, Joe, Lee, and the rest of the team at Schaumburg Toyota are the best of the best! More

Excellent, friendly service as expected! Keep up the good work! Great customer service goes a long way for customer satisfaction and retention. I have 4 Toyota vehicles all serviced here! work! Great customer service goes a long way for customer satisfaction and retention. I have 4 Toyota vehicles all serviced here! More