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Schaumburg Toyota

Schaumburg, IL

4.8
1,019 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 1,019 reviews

May 16, 2022

The service desk said, "one hour" and it took exactly one hour. I appreciate the honesty (as well as the comfortable waiting area with water and coffee). More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing, Carlos.

May 13, 2022

Tim was extremely knowledgeable of the Toyota models and packages on the cars. Tim was up front and honest about inventory and pricing. All around good experience. More

by john_j60056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kronon
May 13, 2022 -

Schaumburg Toyota responded

It was our pleasure working with you on your purchase, John! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

May 12, 2022

Darek was great to work with in getting our new car. He was very straightforward and to the point. He kept us in the loop while we had to wait for our car to be built. He stayed through the whole financ More

by melissagreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek Gniadek
May 13, 2022 -

Schaumburg Toyota responded

Thanks for your patience! We were thrilled to help you with your purchase. We hope you are enjoying your new car and wish you many miles of smiles.

May 05, 2022

We went in with pre approval from capital one and even when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we More

by Tabbasum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Lowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sayasane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giyas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Schaumburg Toyota responded

We apologize if your experience with us did not meet your expectations. We do our best to offer our customers the best possible lease/purchasing options. Unfortunately, we do not always agree.

May 09, 2022 -

Tabbasum responded

Schaumburg Toyota, lying to customers about selling the car for purchase price and then giving the wrong monthly payment which is higher and already has warranty plan included, then try to upsell it to customers for $1 is unethical and providing false information. Even after customer saying that monthly payment is incorrect and finance manager forcing the warranty plan on us to make a point that he is right is shameful from your part. We did our business with you for 7 years and you guys cant even apologize for falsifying and admitting to your mistakes. I will be filing a complaint with ftc and maybe then you will admit what you guys did is unethical.

May 04, 2022

We went in with pre approval from capital one and even when capital one interest rate was low he lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have More

by Tabbasum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Sayasane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giyas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Interino
May 03, 2022

I am so thankful we chose Schaumburg Toyota. Eric was so patient and helpful. He answered all our questions and even follow up with us after our purchase to make sure everything was perfect. Eve More

by gordi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pedersen
May 04, 2022 -

Schaumburg Toyota responded

We are excited to have you as our customer! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

April 30, 2022

very satisfied BartSzuba gave me print out about what the tires would cost and my son appreciated that. It was a good experience, thank you! More

by barbmm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Barb. We appreciate your support.

April 20, 2022

My service was performed quickly and the service rep made the process very easy. Thank you! More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Schaumburg Toyota responded

Happy to hear things went so well! Thanks for the 5 star review! Your support is appreciated.

April 12, 2022

They were polite and was willing to work with the request that I made and came with a great deal More

by Maru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Dionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Schaumburg Toyota responded

Glad we were able to assist in your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!.

April 08, 2022

Very pleasant experience purchasing a vehicle from this dealership. Tim is very knowledgeable, respectful, and courteous. He did not work to mislead me or pressure me into making a decision I wouldn't be h More

by apui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kronon
Apr 11, 2022 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

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