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Schaumburg Toyota
Schaumburg, IL
1,020 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers.
We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,020 reviews
July 02, 2022
Service was performed on time. Fluid levels, filters, air pressure were checked against recommendations. Car washed and I was called when car was ready. Fluid levels, filters, air pressure were checked against recommendations. Car washed and I was called when car was ready. More
by macman77
Employees Worked With
June 30, 2022
Awesome staff! Everyone was friendly and helpful! We love our new car. We would definitely buy a car here again. Everyone was friendly and helpful! We love our new car. We would definitely buy a car here again. More
by acg66
Employees Worked With
June 16, 2022
We always bring our Toyotas to the dealer for service for peace of mind. We brought our 2006 4-Runner into Schaumburg Toyota on March 15 for an oil change and regular inspection since we were leaving for vac peace of mind. We brought our 2006 4-Runner into Schaumburg Toyota on March 15 for an oil change and regular inspection since we were leaving for vacation in May and would pull a travel trailer to the mountains of Vermont. On the way out our muffler started making noise and had it checked on Monday. We went to a mechanic in small Middlebury VT and were told that the muffler was an easy fix, but that the real issue was the large hole around the driveshaft and the 5 of the 6 missing bolts that connected the front wheels (and the 6th was rusting). We were told that our 4-Runner was “dangerous”, that we couldn’t drive it because we were “one pothole away from a catastrophic accident”. You can imagine our shock and disbelief, so we had another mechanic and then another look and confirm what we were told. We asked if they could do something so that we could get home and were told “that was impossible. It should not be driven under any circumstances.” We were in Vermont on vacation, pulling a travel trailer, and our car must be totaled. How did this happen? Our car had just been to the dealer and received a green light inspection and nothing was said about our car being dangerous. We just drove 900 miles. Being 2 woman 67 and 70 we have always brought our cars to the dealer for more peace of mind. How would we get rentals since it was Memorial Day weekend, “the busiest rental weekend of the year”? We ultimately spent 3 days finding the vehicles necessary to get us and the travel trailer home. So much for vacation. We had to rent a U-Haul box car (in New York 2 hours away) to get the travel trailer back, and then a Budget van (2 hours the other way) to get us and our stuff home. We paid nearly $1700 to get home and came home to a one car household. Had we known that our car was “dangerous” we would never have taken it on vacation. We also would have been able to make a plan to dispose of our car at home, at our leisure, and not in a hectic, back to the wall, situation. This experience was horrible, and totally preventable. The only positive thing in this whole series of events is that I am alive to write this. i have NO faith in this service department nor this dealership. If you go here ask, "Can I trust what you're telling me?" More
by lous13
Employees Worked With
June 08, 2022
I was greeted immediately and service was very quick. Definitely go back to this dealership for service. Definitely go back to this dealership for service. More
by Atlas
June 03, 2022
Can't say enough about the service staff. Answers to questions were brief and to the point without any of the typical B.S. Answers to questions were brief and to the point without any of the typical B.S. More
by shuber
May 22, 2022
Service was quick and on time technician checked fluids level filters air pressure and All other things per recommended check list Wash and vacuums from inside The delivery person explained every thi level filters air pressure and All other things per recommended check list Wash and vacuums from inside The delivery person explained every thing before handing over key to me More
by Jashah709
Employees Worked With
