Schaumburg Toyota

Jerry was great! ! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone! ! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone! More

This is a true customer focused dealership who stands by being open honest and completely fair. I bought my used Mazda3 which was the best deal around Chicagoland. This has been the best car buying experien being open honest and completely fair. I bought my used Mazda3 which was the best deal around Chicagoland. This has been the best car buying experience of my 40 years of buying cars. It was easy and comfortable meeting with each person in the dealership, my salesman Gabriel, manager john, finance Max and service department. It was nice to buy a car from a dealership with every question answered and the dealership doing everything they said. Everyone I met and worked with was friendly and had the same customer focused open honest attitude, nothing to hide. On a side note the waiting room was comfortable and had the best coffee and expresso machine I have seen anywhere. I definitely recommend buying a car, new or used from this dealership. More

Thanks for doing great work. My Sequoia is a beast! I trust your mechanics that take care of my truck. My Sequoia is a beast! I trust your mechanics that take care of my truck. More

Attentive to the customer need and questions. Prompt service. Flexible in my making appointment. Friendly! Prompt service. Flexible in my making appointment. Friendly! More

The dealership is very nice. The service area is easy to use and usually has open appointments. The waiting room is very nice and they provide free beverages. All the people that The service area is easy to use and usually has open appointments. The waiting room is very nice and they provide free beverages. All the people that work there are very nice. I would just recommend telling people ahead of time about the $10 supply charge because I thought it was a little strange. Otherwise, I’m completely satisfied. More

I noticed my driver door handle was broken when I got my car back from an oil change and all Steve Lowell and another techs response was, is that it must have broke on the way to the dealership. Which is no car back from an oil change and all Steve Lowell and another techs response was, is that it must have broke on the way to the dealership. Which is not the case since it was working fine when I left it with them. Highly recommend not to come here, which is unfortunate because I’ve been coming here for years since I got my first and only car which is a Camry. Toyota needs to do better on who they hire because I thought they would treat loyal customers better. Needless to say I will be going elsewhere for service More

Great dealership, got my new car from them. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. More

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew nothing about this problem. I told him there is an article ( from toyota nation ) and his response was I don’t have to read anything except what toyota sends him . So much for safety and there are many articles on the internet . Very disappointed. You need to either keep denying the problem or educate your staff. More

The service of excellent. Everyone was professional and very friendly. I will definitely will return to your location for all my needs Everyone was professional and very friendly. I will definitely will return to your location for all my needs More