Schaumburg Kia

Great service. Was happy to walk out with a new car! Aldo did 100% and explained everything really well. Was happy to walk out with a new car! Aldo did 100% and explained everything really well. More

Great service very helpful! Love my new car! Sales man was very knowledgeable and Went out of his way! Love my new car! Sales man was very knowledgeable and Went out of his way! More

Mark in service is an absolute gem! He always takes care of my car whenever I have a problem with it. He explains things in a way for me to understand what the issue is; he gets the wor He always takes care of my car whenever I have a problem with it. He explains things in a way for me to understand what the issue is; he gets the work done in a timely manner, and always washes my car when it’s done. He’s my go-to every time. Thanks so much Mark! More

Great service from Mark as always. Just wish loaners were available when you have to leave your car there for multiple days. Just wish loaners were available when you have to leave your car there for multiple days. More

I’ve been going here for a few years now and it’s done is gone downhill. Service advisors are a revolving door and the waiting room is a dump now. Opened a mini fridge thinking there was water inside, nope o gone downhill. Service advisors are a revolving door and the waiting room is a dump now. Opened a mini fridge thinking there was water inside, nope only a empty moldy fridge. If you’re going to charge me $80 to replace a cabin filter at least give me a free water. Probably won’t be back. More

Service is fine except that the work was not complete due to the part is on backorder could take at least three weeks or more my only concern is the safety issues since it involves the horn does not work. to the part is on backorder could take at least three weeks or more my only concern is the safety issues since it involves the horn does not work. More

After a unfavorable purchasing experience, it was refreshing to have experienced a very pleasant service visit. refreshing to have experienced a very pleasant service visit. More

All of the Team members we dealt with were professional and expedient. Very pleasant buying experience. and expedient. Very pleasant buying experience. More

Jim Smith was excellent, honest and very knowledgeable, everything went fast and smooth. Great customer service!!! everything went fast and smooth. Great customer service!!! More

Gabe in used cars was really nice and attentive to details. The 2021 Kia Niro Hybrid we bought is a nice SUV. Car is clean and nice as described. We bought online and flew up to Chicago to pick up an details. The 2021 Kia Niro Hybrid we bought is a nice SUV. Car is clean and nice as described. We bought online and flew up to Chicago to pick up and drive home to Dallas. Gabe picked us up at the airport. Wow! He had set the car up for detail, cleaning, charging and gas fill up the night before?? but none of it was not done when we got there. We spent 3 hrs longer at the dealership than we had wanted, given we had a 14 hour drive home in icy cold weather. All in all I am happy with the deal but hope the dealership can learn how to better coordinate a details once a deal is made. More