Schaumburg Kia

Stellar Seevice Cannot give enough positive feedback! This dealership offers the finest customer care. My service advidor, Tomy, was honest, professionsl, thorough Cannot give enough positive feedback! This dealership offers the finest customer care. My service advidor, Tomy, was honest, professionsl, thorough and prompt. Rodrigo was knowledgeable and the shuttle driver , Christian drove safely and was kind! Thank you. Wonderful start to ginish. More

Good Service Bob Rohman's Service advisor, Tony and technician, Mr Doug Johnson took time and throughly examined my car and explained and suggested what need to be Bob Rohman's Service advisor, Tony and technician, Mr Doug Johnson took time and throughly examined my car and explained and suggested what need to be done to my car. I am going to call him again for follow up service. Thanks for your service! More

Recall service for ACU. I had attempted to go to a different dealer (Lincolnwood) at first which is much closer, but was informed it would be 3 weeks before they could fix my I had attempted to go to a different dealer (Lincolnwood) at first which is much closer, but was informed it would be 3 weeks before they could fix my recalled airbag control unit. Bob Rohrman Schaumburg Kia was able to get me in the same day without needing an appointment and had fantastic customer service. I would strongly recommend this dealer over any other in the Chicago area. More

Service The service department was awesome. Shout to Tony for being very helpful . He explained what my car needed and helped to get it repaired quickly. The service department was awesome. Shout to Tony for being very helpful . He explained what my car needed and helped to get it repaired quickly. More

Oil change tire rotation I gave an excellent rating because I was completely satisfied with overall experience and attention to detail for customer service. I will come back f I gave an excellent rating because I was completely satisfied with overall experience and attention to detail for customer service. I will come back for future services. More

Took car in for major service. Everyone was very helpful and tried to give me the best deal for my expensive repair. They were friendly and informed me of what was happening to my Everyone was very helpful and tried to give me the best deal for my expensive repair. They were friendly and informed me of what was happening to my car. More

Schaumburg Kia - Great Experience! I stopped in Schaumburg Kia this week ready to purchase or lease a new vehicle...my options for what I was willing to pay were laid out pretty clearly I stopped in Schaumburg Kia this week ready to purchase or lease a new vehicle...my options for what I was willing to pay were laid out pretty clearly, I was able to test drive a vehicle right away and was out the door in a few hours with my newly leased Kia Forte! Antonio was great...very friendly and professional! He didn’t pressure me into any vehicles I wasn’t willing to consider. Chris was great in explaining all the paperwork thoroughly and getting me through it quickly. I was very happy with the process and the new car I’m driving! Thanks! More

Beyound what I expected I did not have an appointment when I stopped in with my 2012 Kia. I received a recall for ACU. I mentioned that I would have to come back as I really I did not have an appointment when I stopped in with my 2012 Kia. I received a recall for ACU. I mentioned that I would have to come back as I really need to go to Costco and shop for supplies needed at church. Malina said no problem. A very nice young man drove me to Costco and when I finished shopping they picked me up and drove me back to the dealer. My next problem was quickly solved when I realized I had an eye dr. appointment and time was very short and they transferred all of my supplies to my car and sent me on my way in time for the Dr. appointment. Thank you so much More

Service I went in for an oil change and have my tires check since the check light was on. I was in and out very quickly. Everyone was friendly and helpful. I went in for an oil change and have my tires check since the check light was on. I was in and out very quickly. Everyone was friendly and helpful. More