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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

March 16, 2020

Tony was great! I called about 5pm and he was willing to drop everything to assist me. While the issue turned out to be bigger than I expected, Tony walked me thru the entire process and explained my option More

by SKAJ4EVER
Recommend Dealer
Yes
Employees Worked With
Tony Gray
Mar 16, 2020 -

Schaumburg Kia responded

We love to hear that Tony walked you through the repair process with five-star service and earned your trust. Thank you for sharing this kind feedback! We wish you safe driving and look forward to assisting you in the future at Bob Rohrman Schaumburg Kia.

March 16, 2020

I do not know the Service advisor I had, but all the Service advisors are very helpful and nice. They are always willing to explain things to you and listen to your concerns. More

by MSAKAMBA2
Recommend Dealer
Yes
Employees Worked With
His pic is not under Service..I eould give him 5 stars
Mar 16, 2020 -

Schaumburg Kia responded

Thank you for your review. We're happy to hear that our service team earned your five-stars. All of us at Bob Rohrman Schaumburg Kia look forward to working with you in the future!

March 14, 2020

The service tech was very friendly. He was able to explain how to resolve my issue and he promptly informed me when the service was completed. Pleasure working with him. More

by DKIA111
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson
Mar 16, 2020 -

Schaumburg Kia responded

Thank you so much for sharing this excellent feedback for Bob Rohrman Schaumburg Kia! We are happy to hear that everything was taken care of efficiently and professionally!

March 12, 2020

Great experience especially for me at 50 buying my first actual new car. Emily my sales associate was amazing Anthony whom prepped my new car and gave me some new car 101 showing me the features and finance More

by CHICAGOCUBS01
Recommend Dealer
Yes
Employees Worked With
Al in finance and Anthony (Sinatra fan) both were awesome, Barry Ross, Emily Murguia
Mar 12, 2020 -

Schaumburg Kia responded

Thanks for writing a review! At Bob Rohrman Schaumburg Kia, we make it a goal to take exceptional of our guests and it's great to hear that Emily, Anthony & Al hit the mark. We look forward to working with you at your next visit. Until then, enjoy your new car!

March 11, 2020

Great selection and sales staff. Disturbed that they lost proof of income documents that we submitted the night of the deal. We had to resubmit and it exposed private documents to who knows what outsid More

by Xiopat1966
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Chris Lindville, Steve Heinze
Mar 12, 2020 -

Schaumburg Kia responded

I'm very concerned to read about your experience. We definitely need to look into what happened here so we can take the appropriate actions to address it. I understand that you wrote this review to remain anonymous, but would you please call me when you have the chance? Thank you, Tiffany Phillips - Sales Manager - 847-641-5459

March 11, 2020

Had a great first experience with the service dept. My vehicle was ready within the hour. Thanks to Jim in sales and to Mark in finance. Love my Sportage S. More

by DKWeschenfelder
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, James Meiners, Tim Matthewson
Mar 12, 2020 -

Schaumburg Kia responded

We are very glad to hear that our Service Department left a great first impression! Thank you so much for being part of the Bob Rohrman Schaumburg Kia. We hope you continue to enjoy your Kia Sportage S.

March 09, 2020

The service was great. Everyone was informed and helpful. My car was well taken care of a cleaned before leaving. Slight wait to be expected because the service is trusted and worth it More

by JMGIFF2
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson
Mar 09, 2020 -

Schaumburg Kia responded

It really means a lot that you can trust the Bob Rohrman Schaumburg Kia team to take excellent care of you and your vehicle. Thank you so much! We look forward to your next visit with us.

March 09, 2020

Although this is not my home dealership, they fit me in same day. They provided discounts and coupons to make the service even more reasonable, and the service advisor was very courteous. More

by CharlieZ
Recommend Dealer
Yes
Employees Worked With
Tony Gray
Mar 09, 2020 -

Schaumburg Kia responded

Charlie, thank you for leaving Bob Rohrman Schaumburg Kia a review. We're glad to hear that our service team treated you right and we hope we get to work with you again!

March 09, 2020

It was a pleasure to work with Jason! NexT time when i will need help i know who is gonna help me! Thank you a lot ! More

by dorinatalpa
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Mar 09, 2020 -

Schaumburg Kia responded

Thank you for taking the time to leave us a review! We're thrilled to hear that Jason treated you right during your visit to Bob Rohrman Schaumburg Kia!

March 09, 2020

Great job, in and out quickly. No complaints. Ill keep coming back here for excellent service. People are nice and i feel welcomed. Good bye More

by JOHNZYCH1
Recommend Dealer
Yes
Employees Worked With
Jason Glasby, Tim Matthewson, Jennifer Pascoe
Mar 09, 2020 -

Schaumburg Kia responded

John, we appreciate your positive feedback! It was a pleasure to have you as a customer. Thank you for trusting us at Bob Rohrman Schaumburg Kia!

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