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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

June 16, 2020

In for oil change, the fellows were very helpful and polite. I was very happy with the fellow that took the car and answered my questions, very polite. also this time the lady taking payment was very nice and po More

by PEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Conrad
Jun 16, 2020 -

Schaumburg Kia responded

Reviews like this one make us smile! We are delighted to hear that you received helpful service from our Bob Rohrman Schaumburg Kia team. Thank you very much for trusting us with your vehicle.

June 15, 2020

Everyone is always so friendly and they get the work done and always let me know when I'm in need of certain service on my car. More

by nettbett76
Recommend Dealer
Yes
Employees Worked With
Tomy
Jun 15, 2020 -

Schaumburg Kia responded

Thank you for the 5-star review! We are grateful for your business here at Bob Rohrman Schaumburg Kia, and we look forward to your next visit!

June 14, 2020

Car wasn’t as clean as I hoped considering I bought it new but besides that everything was good. I wish more people were wearing masks too. More

by JH
Recommend Dealer
Yes
Employees Worked With
Barry Ross, Mark Anderson, Juliet Kuzma, Raul Vega
Jul 01, 2020 -

Schaumburg Kia responded

Thank you for the review and feedback. While I appreciate the five stars, I am concerned by your comments regarding our mask-wearing policy, and I will definitely share that with my team to ensure that we are living up to our safety standards here. If you'd like to speak with me directly about your visit, please don't hesitate to give me a call. Thank you, Barry Ross - General Sales Manager - 847-641-5451

June 10, 2020

Bobby and team in the service department have earned our trust. Even though our issue wasn't covered by warranty, my wife and I were happy with the professionalism and quick turnaround time on a new shifter More

by MTEJEDA181
Recommend Dealer
Yes
Employees Worked With
Bobby, Tony Gray
Jun 10, 2020 -

Schaumburg Kia responded

We are so glad to have you as part of the Bob Rohrman Schaumburg Kia family and are thrilled that you can depend on our Service Team to take excellent care of you and your vehicle. Thank you so much! We look forward to working with you and your wife for years to come.

June 10, 2020

Tommy provided a professional service. Although I arrived a few minutes late due to road construction, he still serviced my car. I had questions about my car and he took time to listen to my concerns without More

by A.Olivares
Recommend Dealer
Yes
Employees Worked With
Tommy in Service Department.
Jun 10, 2020 -

Schaumburg Kia responded

Thank you for the review! We are happy to hear that Tommy took good care of you here at Bob Rohrman Schaumburg Kia. We will certainly let him know that you appreciate his help!

June 10, 2020

The Kia Schaumburg staff was excellent. They explained the work being done and answered all my questions. They washed my car and walked me to my car when finished. More

by GIOIAVITO
Recommend Dealer
Yes
Employees Worked With
Don Conrad
Jun 10, 2020 -

Schaumburg Kia responded

We can't ask for better feedback than this! We are happy to hear that our team provided a five-star worthy service experience. Thank you for choosing Bob Rohrman Schaumburg Kia!

June 09, 2020

Service Very happy With all service. Have had service at dealership for 7 years. The whole team has been great. Jason goes out of his way to help. More

by RUSSELLJ56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Jun 09, 2020 -

Schaumburg Kia responded

Thank you for supporting Bob Rohrman Schaumburg Kia. We're grateful to have had your business for so many years and look forward to taking care of you next time!

June 09, 2020

Did not mention that the new car I was interested in was used as a demo car until I arrived at the dealer (60+ miles from where I live). It already had over 5,000 miles on it when the online listing said i More

by EAP31
Recommend Dealer
No
Employees Worked With
Don Conrad, Klaudia Tatkowska, Daina Barthel
June 05, 2020

Once I had Kamarie as my sales rep, it was smooth sailing. Before that, one inquiry led to a lot of different emails being sent from Bob Schaumburg. Over all it was a good experience. The car came qu More

by Shannon
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
Jun 05, 2020 -

Schaumburg Kia responded

Hi Shannon, thanks for taking a moment to review Bob Rohrman Schaumburg Kia! It is our goal to provide customers with a seamless and enjoyable experience and I am glad to hear that Kamarie hit the mark. Enjoy your new vehicle!

June 05, 2020

Thank you Donny!! Donny Chung was the most professional sales person that I ever had the opportunity to deal with. Very good with the numbers and he explained every th More

by SEBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Chung
Jun 05, 2020 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia! It is our goal to find the best option for customers and we're thrilled to hear that Donny took such great care of you. Enjoy your new ride!

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