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Schaumburg Kia
Schaumburg, IL
2,738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,738 Reviews of Schaumburg Kia
June 26, 2020
Initial communication was slow and difficult. Once we came in, the buying process was good. Felt we we didn’t get fair value for our trade, but rest was good. Kamarie was friendly and has followed up wel came in, the buying process was good. Felt we we didn’t get fair value for our trade, but rest was good. Kamarie was friendly and has followed up well with us. More
by ZCMATYJA2006
Verified CustomerEmployees Worked With
Can’t remember the finance guy we worked with but I was annoyed he never wore a mask. Seemed rude with us wearing ours. Al?, Kamarie Jones
June 26, 2020
Knowingly sold me a truck that had been in a front end collision nullifying the remaining factory warranty for the next year and a half and did not fix things that had been damaged in that accident. A mo collision nullifying the remaining factory warranty for the next year and a half and did not fix things that had been damaged in that accident. A more detailed letter will be forth coming to your corporate headquarters. What started as a good experience ended in a total disappointment. And your commercials talk of honesty and integrityFar More
by David Krueger
Employees Worked With
Ricky Perez, Barry Ross, Steve Heinze
June 20, 2020
Wouldn't give this dealership a star unless I had to. I went there because they are cheaper but there is a reason. They never call, they lie, they literally lost my car when I brought it in for an oil cha went there because they are cheaper but there is a reason. They never call, they lie, they literally lost my car when I brought it in for an oil change and then wrecked the paint job at another visit. This place is an absolute joke. DO NOT GO HERE. More
by Sourapple0409
Employees Worked With
Ricky Perez
June 20, 2020
I am happy with service I received on Thursday. The service received from representatives was outstanding and quick I appreciate it They were Courteous and respectable service received from representatives was outstanding and quick I appreciate it They were Courteous and respectable More
by ESTELLEYOUNG
Employees Worked With
None, Jason Glasby
June 19, 2020
When I bought my car I was promised a little issue with the brakes will be fixed when I come back but that never happened!!! I had to pay nearly $500 so brakes can be fixed and working!!!! This obviously d the brakes will be fixed when I come back but that never happened!!! I had to pay nearly $500 so brakes can be fixed and working!!!! This obviously doesn’t make me a happy customer especially when I was promised something else!!! Kia Cadenza is the car I bough! More
by bilyanad93
Employees Worked With
Bill Mitchell
June 19, 2020
Emily was awesome! She was knowledgeable about the car and super friendly and willing to help answer any questions I had. I would recommend her to a friend and this dealership overall. Service department and super friendly and willing to help answer any questions I had. I would recommend her to a friend and this dealership overall. Service department is great too with speedy service! More
by Jesse
Employees Worked With
Mark Anderson, Emily Murguia, Christian Medina
June 19, 2020
Tomy or Tony in the Service Dept kept me informed of status and gave me expectation of. Completion Very pleasant experience Look forward to next time status and gave me expectation of. Completion Very pleasant experience Look forward to next time More
by RANDROCKS
Employees Worked With
Tony Gray
June 19, 2020
GREAT SERVICE Had 30000 mile service and job was completed on time with no extras added. Jason and staff were very cooperative and friendly. Car was clean when pic Had 30000 mile service and job was completed on time with no extras added. Jason and staff were very cooperative and friendly. Car was clean when picked up. More
by LSTNLT
Employees Worked With
Jason Glasby
June 19, 2020
Smart as a whipKnows her business. Engaging with Smart as a whip Knows her business. Engaging with customers and not stand offshore! Recommend hers a saleswoman! Responded to calls and any quest Smart as a whip Knows her business. Engaging with customers and not stand offshore! Recommend hers a saleswoman! Responded to calls and any questions about the various Kia vehicles..was eager to deliver car and renew all technical issues! More
by Betty v ansani
Employees Worked With
Ricky Perez, Emily Murguia
June 19, 2020
Tommy in service was very nice and helpful. I took in my Kia Sorento and he took good care of me. They provided me with a shuttle ride which was very accommodating. Would recommend this place Kia Sorento and he took good care of me. They provided me with a shuttle ride which was very accommodating. Would recommend this place More
by OPTOUT
Employees Worked With
Tommy
