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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

November 20, 2020

José and his trainee were attentive and super nice. Really chillaxed and not super pushy. Very kind and the new guy even apologized and thanked me for my patience while he trained. He didn’t have to th More

by MARIPRADO94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José rivera , Tony Gray
Nov 20, 2020 -

Schaumburg Kia responded

We're so happy to hear that José and the rest of our team made your visit so special! Thank you for trusting Bob Rohrman Schaumburg Kia with your business!

November 20, 2020

Great service in a timely manner like always. The repair was done in less than an hour. The consultant kept us informed. We were offered refreshment. More

by krupa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gray
Nov 23, 2020 -

Schaumburg Kia responded

Thank you for the review! It is always a pleasure to service your vehicle here at Bob Rohrman Schaumburg Kia, and we look forward to your next visit!

November 19, 2020

Like always had great service in a timely manner. Let me know what was happening and return my car with no problems. Also gave me a rental car to use until my was finished More

by Lspada4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gray
Nov 19, 2020 -

Schaumburg Kia responded

We're so lucky to have you in the Bob Rohrman Schaumburg Kia family! It's always a pleasure taking care of you and your vehicle. Thank you for trusting us with all your repair and maintenance needs!

November 17, 2020

Great service. very friendly. explained what needed to be serviced and what might need work later. Mark is one of the best service reps. in the dealer More

by g_quiroga94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark from service dept
Nov 17, 2020 -

Schaumburg Kia responded

Thank you for your confidence in Mark to get the job done! We are proud to have earned your support and will certainly pass on the kind words. Safe travels! - The Bob Rohrman Schaumburg Kia team

November 17, 2020

Mark in Service was a true professional and treated both of us with respect. If we ever buy another Kia, we will buy from Bob Rohrman Schaumburg Kia. The service department was clean and efficient and Mark More

by ILEENEMARIEMOONEY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Nov 17, 2020 -

Schaumburg Kia responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Mark went above and beyond to make your service experience go smoothly. Safe travels, and we are looking forward to working with you again at Bob Rohrman Schaumburg Kia!

November 17, 2020

I was treated professionally and my car was done within a hour and cleaned! Thank you Fillipo for your excellent service. Please let him know how much I appreciated. I did not work with Tony gray - Fillip More

by CINDYKEHDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo 5 stars ??????????
Nov 17, 2020 -

Schaumburg Kia responded

Cindy - We appreciate your kind words about Fillipo and are so glad to hear that he provided professional service during your recent visit. We will pass along your review! Thank you from all of us at Bob Rohrman Schaumburg Kia.

November 17, 2020

Took longer than expected to perform an oil change. Close to an hour and a half. Service visit went well overall. Service advisor was friendly. More

by cruzs1349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gray
Nov 17, 2020 -

Schaumburg Kia responded

Thank you for the five-star review! While we strive to deliver high-quality and efficient service, we apologize if your visit took longer than we had anticipated. We appreciate you taking the time to share and are happy to hear that you had a great experience overall. Safe travels, and we hope to earn your business again at Bob Rohrman Schaumburg Kia!

November 17, 2020

Overall I am satisfied with the purchase experience at Schaumburg Kia. The sales and management staff went above and beyond to satisfy my needs and budget. I'm even more impressed with my 2 experiences wi More

by AIRRI.SPEARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Steve Heinze, Kamarie Jones, Emily Murguia, Tony Gray
Nov 18, 2020 -

Schaumburg Kia responded

It means a lot to hear that you've had positive experiences with both our sales and service teams. Thank you for sharing this feedback so that others will know what it's like to be a guest at Bob Rohrman Schaumburg Kia! We appreciate your recommendation and look forward to your next visit with us.

November 17, 2020

Mark took care of me and did a great job! I will bring my car for service to your service dept going forward. Price was a little high but I trust Mark More

by noemail3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Tony Gray
Nov 18, 2020 -

Schaumburg Kia responded

We are so happy to hear that your confident in Mark's service. Thank you for trusting Bob Rohrman Schaumburg Kia with your vehicle! We appreciate your feedback and support.

November 16, 2020

Same day appointment thanks to Jose. Everyone was very nice. Work was done timely and professionally. Even washed my car!!! Also got to check out a badass Stinger!!! Rohrman rocks!!! More

by JOETERRY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Tony Gray
Nov 17, 2020 -

Schaumburg Kia responded

Thank you for the kind review! It is great to hear that you had such an efficient service experience at Bob Rohrman Schaumburg Kia. We are grateful for your feedback and will certainly let Jose know how much you appreciate his help. Safe travels, and we hope to work with you again down the road!

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