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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

January 26, 2022

Had an appointment & it still took 2 hours for oil change & tire rotation. Advertised as 60 minutes or less. Copy of vehicle inspection not received. More

by S.BOES
Recommend Dealer
No
Employees Worked With
Nick
January 26, 2022

Great service, friendly, fast and efficient! Always ask before making any major service or repairs. They don’t replace or repair a part if it is not needed. Honest service! More

by CHRISGAMBLE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Jan 26, 2022 -

Schaumburg Kia responded

Chris, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 25, 2022

I had Mark help me out last week with my car. I was very happy with the service I received. He did a good job going through my extended warranty and we only paid our deductible 😃. He kept us updated with e More

by ANGARITA375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier , MarK Robles
Jan 25, 2022 -

Schaumburg Kia responded

Thank you for your review and kind words for Marc and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

January 25, 2022

I purchased my vehicle in this dealership and was impressed by their service the minute I walked through their doors! More

by MRUEDA2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Jan 25, 2022 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

January 24, 2022

THE ADVERTISED PRICE ON THE IBLNTERNET IS NOT THE PRICE THEY TRIED TO SELL ME THE CAR WHEN I GOT THERE. they added a bunch of "charges" I argued them and they lowered the price but it's a stupid gam More

by wg7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Mark Anderson, Kamarie Jones
Jan 24, 2022 -

Schaumburg Kia responded

Thank you for your feedback on your recent visit to Bob Rohrman Schaumburg Kia. We will be sure to share your comments with our team. We hope you will continue to enjoy your new vehicle!

January 24, 2022

Service was very knowledgeable when I called to set up appointment what needed to be done and took care of it with no questions asked More

by Gave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jan 24, 2022 -

Schaumburg Kia responded

We appreciate your business. Our team looks forward to serving you again soon. Thank you for taking the time to leave us this great review.

January 24, 2022

Quick and fast service. Marc kept me in the loop on timing and services needing to be completed. He appeared to be honest and not pushy. More

by GSCHULTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Jan 24, 2022 -

Schaumburg Kia responded

It's great to hear that Marc was able to help out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Bob Rohrman Schaumburg Kia! We look forward to having you as one of our valued customers for years to come.

January 24, 2022

Terrific experience, extremely friendly staff, brought my car and got it back at the time they promised. My car was washed and cleaned inside, it looks brand new again. Fil the service manager is the best in More

by Breitboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Daina Barthel, Juliet Kuzma, Zena Schalk, Jeanna Rice, Fil Principato, Isaac Hidder
Jan 24, 2022 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with Fil and the rest of our service team. We're glad to hear we delivered such a great experience!

January 24, 2022

Why have an appointment when it takes 1 1/2 hours to get an oil change. I don't understand why. It needs to be managed better. More

by STHME5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Jan 24, 2022 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 24, 2022

It was great dealing mg first car with this dealership. They took care of each and every requirements in mind and made a deal that fits my requirements. More

by DIVYKANSARA14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Augustine, Jordan Klein
Jan 24, 2022 -

Schaumburg Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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